Developer Support Engineer Jobs

Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.

What Does a Developer Support Engineer Do?

Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.

Skills and Qualifications

Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.

Career Opportunities and Compensation

Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.

Find Developer Support Engineer Jobs on Ladders

Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.

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$129K - $174K *

Transform critical systems by engineering resilient solutions that enhance performance, reduce costs, and improve quality. Collaborate across teams to tackle complex challenges and drive operational e...

3 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$221K - $235K *

Champion the development of secure, reliable software solutions by guiding technical direction, collaborating with cross-functional teams, and ensuring high-quality code delivery while addressing comp...

San Francisco, CARemote

5 days ago

  •   Less than 5 years exp.  •   Information Technology

$95K - $115K *

Transform our regional Customer Support team by leading, mentoring, and driving exceptional service delivery while managing critical incidents and aligning global strategies to enhance customer satisf...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$119K - $167K *

Lead the charge in evolving our cloud infrastructure and CI/CD systems. As a Senior DevOps Engineer, you'll enhance security, reliability, and operational efficiency while mentoring a team and ensurin...

United StatesRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Healthcare

$90K - $120K *

Drive innovation by developing and maintaining cutting-edge software solutions utilizing Vue.JS and Python. Collaborate within an Agile environment, enhancing code quality while mentoring team members...

Toronto, ONIn-Person

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$133K - $190K *

Drive innovation as you lead the design and deployment of scalable AI-native platforms, blending advanced technologies with enterprise systems. Collaborate across teams to ensure high performance and...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$133K - $190K *

Join a team that's driving Mergers & Acquisitions success by leading Dynamics 365 configuration and customization efforts. Collaborate with stakeholders to optimize business processes and ensure seaml...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$188K - $242K *

Join a dynamic team to lead technical solutions for partner integrations, enhancing developer experiences through innovative SDKs, documentation, and automation. Drive impactful projects from design t...

Reposted yesterday

  •   5 - 7 years exp.  •   Business Services

$125K - $150K *

Lead the charge in transforming customer sales systems as a technical expert. Collaborate with sales teams to design, demo, and implement tailored solutions for upmarket clients, ensuring seamless CRM...

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $110K *

Take ownership of a dynamic support team, mentoring Software Support Engineers while enhancing customer satisfaction and operational efficiency through technical expertise and process improvements...

Toronto, ONIn-Person

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$150K - $180K *

Drive the development and execution of an AI-native Developer Experience strategy, transforming the entire Software Development Life Cycle to enhance quality and productivity across engineering teams...

Reposted 1 month ago

  •   Less than 5 years exp.  •   Finance & Insurance

$162K - $195K *

Engineer an AI-driven Developer Experience strategy to revolutionize quality assurance and streamline the SDLC, enhancing productivity and architectural integrity for thousands of engineers delivering...

Reposted 1 month ago

  •   5 - 7 years exp.  •   Finance & Insurance

$124K - $210K *

Drive customer success by leading a team of engineers to enhance GitLab adoption, develop scalable enablement programs, and collaborate with cross-functional teams to achieve measurable business outco...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$230K - $270K *

Lead the technical direction for high-impact Android experiences, driving complex initiatives and architecture while enhancing mobile systems with Kotlin and Jetpack Compose to empower users in their...

Reposted 4 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$170K - $277K *

Lead the development of systems and tools for infrastructure capacity planning and efficiency. Collaborate with cross-functional teams to optimize resource allocation and drive measurable savings whil...

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$109K - $162K *

Join a dynamic multi-cloud platform engineering team to design, develop, and enhance software systems. Collaborate with peers to innovate solutions that drive the adoption of cloud-based technologies...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Consumer Technology

$130K - $195K *

Pioneer the development and deployment of multi-cloud platform services. Collaborate in architecture design, enhance systems, and support seamless adoption of Workday solutions while working closely w...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Consumer Technology

$90K - $180K *

Drive the evolution of our Python-based modeling services and dashboard applications. Collaborate with a dynamic team to enhance investment processes, integrating AI-driven capabilities and setting te...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$90K - $180K *

Engineer innovative investment modeling applications, leading full-stack development and AI integration. Collaborate with cross-functional teams to enhance workflows and elevate technical standards, d...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$143K - $194K *

Elevate innovation by architecting an AI-native platform that transforms user experiences globally. Collaborate with cross-functional teams to build intelligent solutions that drive measurable busines...

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$143K - $194K *

Pioneer your career by embedding within customer teams to design, build, and deploy AI-powered systems. Drive impactful solutions through the full software lifecycle while mentoring others and enhanci...

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$125K - $150K *

Own the entire sales process from initial conversation to signature, driving technical evaluations and business cases. Collaborate closely with leadership and engineering to influence product developm...

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$184K - $250K *

Elevate customer AI capabilities by leading model customization and optimization efforts. Drive technical direction, architect scalable systems, and mentor teams to deliver impactful solutions that en...

3 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$168K - $227K *

Empower innovation by leading technical engagements for custom AI model optimization. Collaborate with customers to define success metrics, architect scalable systems, and mentor teams, driving impact...

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$135K - $183K *

Join the OpsTech Solutions team to elevate IT service delivery by optimizing ServiceNow applications, enhancing user experiences, and leading cross-functional collaborations to drive impactful custome...

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

Frequently Asked Questions (FAQ)

  • What is a Developer Support Engineer?question toggle

    A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.

  • What skills do Developer Support Engineers need?question toggle

    Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.

  • How is a Developer Support Engineer different from a software engineer?question toggle

    Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.

  • What career paths can follow a Developer Support Engineer role?question toggle

    Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.

  • Where can I find Developer Support Engineer jobs paying $100,000 or more?question toggle

    Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.