Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.
Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.
Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.
Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.
Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.
Developer Support Operations - Apple Services Engineering
$110K - $130K *
Elevate the developer experience by managing support operations, collaborating across teams, and leveraging data-driven insights to enhance service quality and efficiency in a dynamic environment...
2 weeks ago
$120K - $143K *
Join a team that's redefining user support in enterprise environments. Lead technical initiatives, resolve complex issues, and collaborate with stakeholders to enhance end-user computing solutions acr...
1 week ago
Senior Technical Support Engineer
$99K - $163K *
Innovate customer success by providing expert technical support, collaborating with cross-functional teams, and enhancing product experiences. Join us to solve complex challenges and drive impactful s...
Reposted 3 days ago
$116K - $171K *
Elevate customer success by partnering with developers to implement solutions, troubleshoot technical issues, and enhance product features. Your insights will drive improvements across teams, ensuring...
3 weeks ago
System Development Engineer I, Enterprise Productivity
$99K - $160K *
Join a team that's dedicated to enhancing system reliability and efficiency. You'll design, automate, and troubleshoot systems, ensuring operational excellence while collaborating with peers to improv...
2 weeks ago
$110K - $130K *
Drive developer success by bridging engineering and user support. Collaborate with developers to troubleshoot, enhance product features, and ensure optimal use of our innovative infrastructure solutio...
2 days ago
$80K - $100K *
Champion customer success by diagnosing and resolving complex technical issues, enhancing support efficiency through internal tools, and collaborating with teams to deliver exceptional service and dri...
4 days ago
$92K - $115K *
Collaborate with cross-functional teams to resolve technical issues, reproduce defects, and ensure seamless product support. Drive improvements in customer experience by validating integrations and ma...
Yesterday
$110K - $140K *
Drive system reliability and user satisfaction by supporting complex applications, diagnosing issues, and collaborating across teams to enhance processes and improve technical systems in a dynamic inv...
2 weeks ago
Technical Support Engineer- Sales
$80K - $122K *
Join a team that's dedicated to delivering exceptional customer experiences by resolving complex technical challenges and guiding the adoption of Salesforce technology to maximize business value...
Reposted 1 week ago
Technical Support Engineer- Sales
$80K - $122K *
Unlock potential by leading customer technical experiences, resolving complex issues, and guiding Salesforce adoption. Collaborate with cross-functional teams to enhance customer satisfaction and maxi...
Reposted 1 week ago
Technical Support Engineer- Sales
$80K - $122K *
Engage with customers to resolve complex technical issues, guide Salesforce adoption, and enhance user experience. This role combines troubleshooting, proactive support, and best practices to maximize...
Reposted 1 week ago
$90K - $130K *
Take ownership of the Atlassian suite, ensuring optimal performance and security. Administer Jira Software, JSM, and Confluence, while supporting users and collaborating with teams to tailor configura...
4 days ago
Premium Support Business Development Manager, AWS Enterprise Support, AWS Enterprise Support
$162K - $220K *
Join a team that's driving innovation in Premium Support for startups. You'll strategize and execute go-to-market initiatives, engage with key stakeholders, and enhance support offerings to accelerate...
1 week ago
Technical Support Engineer - Sales Cloud
$80K - $122K *
Innovate customer experiences by providing expert technical support, solving complex issues, and guiding clients through Salesforce technology adoption to maximize business value and drive organizatio...
Reposted 3 days ago
Technical Support Engineer - Sales Cloud
$80K - $122K *
Engineer exceptional customer outcomes by providing expert technical support and guidance, resolving complex issues, and fostering strong relationships through proactive communication and collaboratio...
Reposted 3 days ago
Technical Support Engineer - Sales Cloud
$80K - $122K *
Advance customer success by delivering expert technical support and guidance, ensuring seamless adoption of Salesforce technology while resolving complex issues efficiently in a dynamic global environ...
Reposted 3 days ago
Technical Support Engineer - Sales Cloud
$80K - $122K *
Accelerate progress at a leading technology company by providing expert technical support and guidance. Manage customer relationships, troubleshoot complex issues, and enhance Salesforce adoption to m...
Reposted 3 days ago
$90K - $108K *
Drive customer success by providing technical support for our delivery and Compute platforms. Collaborate with engineering teams to troubleshoot issues, guide users through our Control Panel, and enha...
3 weeks ago
$90K - $108K *
Join a team that's dedicated to delivering exceptional technical support, helping customers navigate our Edge Cloud Platform. This entry-level role offers growth opportunities while troubleshooting an...
3 weeks ago
$90K - $108K *
Lead the charge in delivering exceptional technical support for customers, focusing on edge troubleshooting and configuration. Collaborate with engineering teams to resolve inquiries and enhance custo...
3 weeks ago
$90K - $108K *
Unlock potential by joining a dynamic team that provides essential technical support, troubleshooting, and customer advocacy for our cutting-edge cloud platform, while fostering your career growth in...
3 weeks ago
$90K - $108K *
Join a dynamic team as you solve technical challenges for customers using cutting-edge delivery and Compute platforms. Collaborate with engineers to enhance customer success through effective support...
3 weeks ago
Support Engineer V - AMZ10563864
$133K - $181K *
Lead and manage deployment phases for multiple programs, collaborating with vendors and customers. Drive testing efforts to enhance productivity and quality while diversifying the vendor portfolio for...
4 days ago
$226K - $338K *
Join a dynamic team at the forefront of AI-powered customer experience, driving transformative solutions and measurable results. Collaborate cross-functionally to architect innovative strategies that...
Reposted 2 weeks ago
What is a Developer Support Engineer?
A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.
What skills do Developer Support Engineers need?
Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.
How is a Developer Support Engineer different from a software engineer?
Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.
What career paths can follow a Developer Support Engineer role?
Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.
Where can I find Developer Support Engineer jobs paying $100,000 or more?
Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.