Find Desktop Support Manager jobs that match your experience leading IT support teams and keeping workplace technology reliable. Ladders features vetted professional opportunities with salaries of $100,000 or more, including roles focused on end-user services, desktop operations, and IT service delivery.
Desktop Support Managers oversee the people, processes, and tools that help employees use computers, software, mobile devices, and collaboration systems. Responsibilities often include managing a support team, setting service standards, tracking incidents and requests, escalating complex issues, and coordinating with infrastructure, cybersecurity, and business teams.
Employers commonly seek experience managing technical support teams and service operations, along with strong communication, prioritization, and problem-solving skills. Familiarity with IT service management practices, ticketing platforms, endpoint management, identity and access processes, and service-level metrics can be valuable. Requirements vary by organization and the size and complexity of its technology environment.
Desktop Support Managers can pursue opportunities across industries and organization sizes, from overseeing a local help desk to leading distributed, enterprise-wide support teams. Related paths may include IT service delivery management, end-user computing leadership, service desk management, or broader IT operations roles.
Search Ladders for vetted Desktop Support Manager openings paying $100,000 or more. Review role requirements, compare opportunities, and find positions that align with your leadership background and career goals.
$97K - $161K *
Transform financial management for diverse programs by leading budget activities, developing funding briefs, and ensuring compliance with regulations. Collaborate with teams to execute budget plans wh...
3 weeks ago
$144K - $211K *
Join a team that's driving innovation in software and robotics. As a Senior Technical Program Manager, you'll lead complex projects, ensuring timely delivery and quality while fostering collaboration...
Today
$90K - $110K *
Lead maintenance operations to enhance equipment reliability and team performance. Drive continuous improvement initiatives while ensuring safety and compliance in a fast-paced manufacturing environme...
1 week ago
$90K - $110K *
Manage and oversee technical projects within drinking water operations, ensuring efficient execution of maintenance and capital projects. Lead investigations, develop scopes, and coordinate activities...
4 days ago
IT Systems & Security Administrator
$80K - $95K *
Join a team that's dedicated to managing IT environments, providing technical support, and ensuring security across systems. Collaborate with specialists to tackle complex incidents and enhance operat...
2 weeks ago
Project Manager/Sr Project Manager, Technical Operations
$95K - $115K *
Oversee interdisciplinary projects within Technical Operations, managing expectations and deliverables. Lead cross-functional teams to ensure project goals are met efficiently while maintaining produc...
4 days ago
$82K - $128K *
Transform your career by leading a dynamic team in enterprise IT support, ensuring top-tier service delivery and operational excellence across multiple locations while driving performance and customer...
2 weeks ago
$82K - $128K *
Empower your career by leading a dynamic team in delivering exceptional IT customer support for a high-stakes agency, ensuring service excellence and operational efficiency across multiple locations...
2 weeks ago
$106K - $135K *
Join a team that's dedicated to supporting and optimizing IT systems, providing troubleshooting and maintenance, and ensuring excellent user assistance while managing day-to-day operations and escalat...
3 weeks ago
$106K - $135K *
Engage in system administration, troubleshooting, and maintenance of IT systems. Lead daily operations, optimize performance, and provide Tier 1 & 2 support while ensuring compliance and security in a...
3 weeks ago
$130K - $145K *
Lead the administration and development of Microsoft 365 SharePoint environments, overseeing user support, site architecture, and workflow development while enhancing collaboration across multiple PMO...
Today
$89K - $165K *
Optimize your career by leading the development and delivery of technical training programs for Navy personnel. Collaborate with teams to create effective curricula and ensure operational readiness in...
1 week ago
$88K - $105K *
Lead the charge in executing programs that align with business goals, overseeing the lifecycle from planning to execution while managing cross-functional teams and fostering customer relationships to...
Reposted 1 week ago
Data Center Sr. Project Manager
$110K - $130K *
Lead the charge in managing global data center upgrade projects, ensuring seamless execution across multiple locations while collaborating with cross-functional teams to drive program success and enha...
Today
Director, Product Management, ThinkShield
$150K - $180K *
Drive the strategic vision and execution for our cybersecurity portfolio, leading product management and cross-functional initiatives to accelerate growth and enhance customer success in a dynamic mar...
Today
Client Manager, Healthcare Acquisition
$102K - $157K *
Join us to drive customer acquisition in healthcare, focusing on Academic Medical Centers. Leverage your expertise in enterprise sales to engage C-suite executives and promote innovative AI-enabled so...
2 weeks ago
Client Manager, Healthcare Acquisition
$102K - $157K *
Unlock potential by driving new customer acquisition in healthcare. Engage C-suite leaders, champion innovative solutions, and lead complex sales cycles across AI and managed services to enhance patie...
2 weeks ago
$100K - $110K *
Deliver strategic project management and cross-agency coordination to enhance early childhood education initiatives, ensuring effective collaboration and implementation of citywide policies that suppo...
1 week ago
Manager, Digital Customer Success
$110K - $130K *
Champion digital engagement by leading customer success initiatives. Manage a team to design scalable, tech-enabled strategies that enhance customer satisfaction, retention, and lifetime value through...
Reposted 1 week ago
$97K - $114K *
Drive data management excellence by overseeing records, configuration, and database systems. Collaborate with teams to ensure compliance and optimize processes while supporting cybersecurity initiativ...
2 weeks ago
$123K - $229K *
Champion the maintenance and repair of aircraft, ensuring safety and performance. Lead a team in inspections, modifications, and compliance with FAA standards while fostering a culture of excellence a...
1 week ago
$123K - $229K *
Lead the charge in managing aircraft maintenance and repairs, ensuring safety and compliance. Oversee team recruitment, training, and performance while directing inspections and modifications to maint...
1 week ago
$90K - $120K *
Reimagine advertising success as you lead integrated media campaigns across digital and offline channels, optimize performance, and drive growth while exceeding client expectations through strategic i...
Reposted 6 days ago
$110K - $130K *
Empower organizational transformation by leading change management initiatives. Collaborate with stakeholders and cross-functional teams to implement best practices, ensuring effective communication a...
1 week ago
$88K - $105K *
Drive project success by leveraging your 5+ years of agile experience, managing complex relationships, and applying PM methodologies with a collaborative, consensus-building approach in a dynamic team...
Reposted 4 days ago
What does a Desktop Support Manager do?
A Desktop Support Manager leads technical support staff and oversees services that help employees use computers, applications, and other workplace technology. The role commonly includes managing incident response, support processes, service metrics, escalations, and coordination with other IT teams.
What qualifications are common for Desktop Support Manager jobs?
Employers often look for experience in IT support or service desk operations, people management, and strong communication and troubleshooting skills. Knowledge of IT service management, ticketing systems, endpoint tools, and service-level reporting may also be useful; specific requirements vary by employer.
How much do Desktop Support Managers earn?
Compensation varies based on factors such as location, employer, experience, and role scope. Ladders focuses on vetted professional jobs paying $100,000 or more, so browse current listings to review opportunities and their stated compensation.
What career paths can follow a Desktop Support Manager role?
Related career paths may include IT service delivery manager, service desk director, end-user computing leader, or IT operations manager. Advancement depends on experience, organizational needs, and the breadth of technical and leadership responsibilities.
Where can I find Desktop Support Manager jobs paying $100,000 or more?
Explore Desktop Support Manager listings on Ladders to find vetted professional opportunities with salaries of $100,000 or more.