Find Desktop Support Manager jobs that match your experience leading IT support teams and keeping workplace technology reliable. Ladders features vetted professional opportunities with salaries of $100,000 or more, including roles focused on end-user services, desktop operations, and IT service delivery.
Desktop Support Managers oversee the people, processes, and tools that help employees use computers, software, mobile devices, and collaboration systems. Responsibilities often include managing a support team, setting service standards, tracking incidents and requests, escalating complex issues, and coordinating with infrastructure, cybersecurity, and business teams.
Employers commonly seek experience managing technical support teams and service operations, along with strong communication, prioritization, and problem-solving skills. Familiarity with IT service management practices, ticketing platforms, endpoint management, identity and access processes, and service-level metrics can be valuable. Requirements vary by organization and the size and complexity of its technology environment.
Desktop Support Managers can pursue opportunities across industries and organization sizes, from overseeing a local help desk to leading distributed, enterprise-wide support teams. Related paths may include IT service delivery management, end-user computing leadership, service desk management, or broader IT operations roles.
Search Ladders for vetted Desktop Support Manager openings paying $100,000 or more. Review role requirements, compare opportunities, and find positions that align with your leadership background and career goals.
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Shape the future of digital transformation by owning the release strategy for a complex ERP and CRM solution. Collaborate across teams to ensure high-quality, predictable releases while enhancing oper...
Yesterday
Digital Program Manager - Release Management
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Lead the charge in digital transformation by managing integrated product releases for a cutting-edge ERP and CRM solution. Collaborate with cross-functional teams to ensure high-quality, efficient dep...
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Manage VDC planning and execution on projects, leading teams to ensure quality delivery from initiation to closeout. Collaborate with stakeholders, drive innovation, and enhance workflows while mainta...
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Lead the charge in managing complex IT projects within federal health. Your expertise in software, data, cloud, and cybersecurity will ensure seamless coordination, high-quality deliverables, and clie...
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Empower your career by providing essential IT support and hardware maintenance. Collaborate with a dynamic team to resolve technical issues, enhance user experience, and ensure operational efficiency...
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Collaborate with cross-functional teams to manage complex client portfolios, leading a hands-on team through the post-sales lifecycle while driving product design, implementation, and client success i...
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Drive the development of innovative medical products for the Defense Health Agency, collaborating with military and industry leaders to enhance Warfighter health. Support product management and regula...
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Elevate IT service management by optimizing ServiceNow platform performance, enhancing workflows, and ensuring compliance with ITIL standards, while providing technical leadership and resolving system...
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Advance IT service management excellence by leading ServiceNow platform innovations, ensuring operational efficiency and adherence to ITIL standards while supporting intricate integrations and enhance...
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Lead cross-functional teams to deliver strategic projects seamlessly and on time. Manage complex schedules and resources, while ensuring quality and effective stakeholder communication in a dynamic, f...
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Engage cross-functional teams to deliver strategic projects on time with quality. Drive process improvements while managing risks, communications, and resources within a fast-paced, client-focused env...
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Lead a dynamic team to address operational gaps through capability integration and planning. Collaborate with various stakeholders to develop and implement innovative solutions that enhance mission ef...
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Executive Technology Support Manager
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Take ownership of executive technology support, delivering personalized, high-level IT assistance for executives and key stakeholders across various environments, ensuring seamless operations and effe...
1 week ago
What does a Desktop Support Manager do?
A Desktop Support Manager leads technical support staff and oversees services that help employees use computers, applications, and other workplace technology. The role commonly includes managing incident response, support processes, service metrics, escalations, and coordination with other IT teams.
What qualifications are common for Desktop Support Manager jobs?
Employers often look for experience in IT support or service desk operations, people management, and strong communication and troubleshooting skills. Knowledge of IT service management, ticketing systems, endpoint tools, and service-level reporting may also be useful; specific requirements vary by employer.
How much do Desktop Support Managers earn?
Compensation varies based on factors such as location, employer, experience, and role scope. Ladders focuses on vetted professional jobs paying $100,000 or more, so browse current listings to review opportunities and their stated compensation.
What career paths can follow a Desktop Support Manager role?
Related career paths may include IT service delivery manager, service desk director, end-user computing leader, or IT operations manager. Advancement depends on experience, organizational needs, and the breadth of technical and leadership responsibilities.
Where can I find Desktop Support Manager jobs paying $100,000 or more?
Explore Desktop Support Manager listings on Ladders to find vetted professional opportunities with salaries of $100,000 or more.