Find Desktop Support Manager jobs that match your experience leading IT support teams and keeping workplace technology reliable. Ladders features vetted professional opportunities with salaries of $100,000 or more, including roles focused on end-user services, desktop operations, and IT service delivery.
Desktop Support Managers oversee the people, processes, and tools that help employees use computers, software, mobile devices, and collaboration systems. Responsibilities often include managing a support team, setting service standards, tracking incidents and requests, escalating complex issues, and coordinating with infrastructure, cybersecurity, and business teams.
Employers commonly seek experience managing technical support teams and service operations, along with strong communication, prioritization, and problem-solving skills. Familiarity with IT service management practices, ticketing platforms, endpoint management, identity and access processes, and service-level metrics can be valuable. Requirements vary by organization and the size and complexity of its technology environment.
Desktop Support Managers can pursue opportunities across industries and organization sizes, from overseeing a local help desk to leading distributed, enterprise-wide support teams. Related paths may include IT service delivery management, end-user computing leadership, service desk management, or broader IT operations roles.
Search Ladders for vetted Desktop Support Manager openings paying $100,000 or more. Review role requirements, compare opportunities, and find positions that align with your leadership background and career goals.
Baseline Availability Work Package Manager
$80K - $133K *
Lead the charge in managing Baseline Availability Work Packages by ensuring Class Maintenance Plan compliance, optimizing organizational structures, and enhancing resource management while collaborati...
2 weeks ago
$88K - $92K *
Join a team that's dedicated to optimizing IT systems for efficient manufacturing. Take ownership of day-to-day IT support and collaborate with leadership to ensure reliable technology solutions in a...
Reposted yesterday
$66K - $104K *
Elevate the quality of data center operations by providing expert support for installations, repairs, and maintenance. Collaborate with network teams and vendors to ensure optimal performance and comp...
1 week ago
Senior Information Technology Manager
$110K - $130K *
Unlock potential by leading IT operations and strategy for a growing company. Manage a skilled team to support diverse IT needs, ensuring infrastructure integrity while fostering collaboration with le...
3 weeks ago
$80K - $85K *
Join a team that's dedicated to optimizing client relationships and program operations. Oversee day-to-day activities, drive strategic initiatives, and ensure compliance while fostering a culture of c...
Today
$93K - $114K *
Inspire a team of HVAC technicians in optimizing systems for data centers. This leadership role drives operational excellence, ensuring seamless maintenance and customer satisfaction in a highly techn...
2 weeks ago
$93K - $114K *
Empower your career as you lead a skilled HVAC team focused on data centers, ensuring their operational excellence. Oversee maintenance and optimize systems for peak performance, while fostering safet...
2 weeks ago
$93K - $114K *
Lead a driven team of HVAC technicians managing data center systems. Ensure optimal performance, mentor staff, and uphold service excellence while innovating solutions in a fast-paced, high-demand env...
2 weeks ago
$93K - $114K *
Drive a team of HVAC technicians, ensuring peak performance of data center systems. Oversee installations, maintenance, and compliance while enhancing customer satisfaction and operational efficiency...
2 weeks ago
$93K - $114K *
Take ownership of HVAC system operations in data centers, leading a team of technicians to ensure optimal performance, maintenance, and compliance with industry standards, while prioritizing safety an...
2 weeks ago
$90K - $110K *
Engage your project management expertise to oversee multiple IT initiatives, ensuring timely delivery and client satisfaction. Drive collaboration, communication, and problem-solving in a dynamic, fas...
3 weeks ago
$90K - $110K *
Elevate client success by managing multiple MSP projects effectively, ensuring timely delivery and satisfaction. Collaborate with vendors and stakeholders to navigate project needs in a fast-paced env...
3 weeks ago
Sr. Project Manager, CSP - Remote
$160K - $246K *
Lead the charge in delivering innovative CSP offerings by managing cross-functional teams, ensuring project execution within budget and timelines, and driving solutions in a dynamic environment. Stron...
3 days ago
Sr. Project Manager, CSP - Remote
$160K - $246K *
Lead cross-functional teams to deliver innovative CSP offerings, focusing on compute, storage, and GPU products. Utilize senior project management skills to ensure timely and budget-compliant executio...
3 days ago
$80K - $95K *
Contribute to vital public safety technology by supporting, deploying, and maintaining critical logging and recording systems for emergency communications. Collaborate with diverse teams to ensure mis...
Reposted 1 week ago
Program Manager / Delivery Lead- DOC OCIO
$125K - $150K *
Lead the charge in overseeing enterprise application services, ensuring strategic alignment and governance across multiple platforms while managing multidisciplinary teams and enhancing customer satis...
Today
Gestionnaire, Opérations de centres de données/ Data Center Manager , YUL Datacenter Operations
$83K - $108K *
Lead the charge in optimizing data center operations, ensuring top-tier reliability. Oversee diverse teams, cultivate talent, and drive improvements in technology and processes while managing complex...
Reposted 3 weeks ago
$125K - $155K *
Lead the customer journey from agreement to go-live, managing implementations and migrations. Drive cross-functional coordination, maintain delivery standards, and ensure successful project outcomes i...
6 days ago
Manager, Enterprise Applications Project Management
$170K - $190K *
Deliver impactful SAP project management to lead enterprise initiatives, ensuring alignment with company goals through expert oversight of planning, execution, and collaboration across cross-functiona...
Reposted 3 weeks ago
$111K - $150K *
Oversee IT Client Services, managing deskside support and asset management across locations. Drive program management activities, enhance customer experience, and lead a team to optimize IT operations...
2 weeks ago
CYBERSECURITY TASK ORDER PROJECT MANAGER
$110K - $130K *
Lead the charge in overseeing complex task orders, ensuring timely implementation of technical solutions while managing interactions with Government personnel and stakeholders to deliver optimal proje...
3 weeks ago
$145K - $165K *
Transform the TechShare platform by leading IT teams and vendor partnerships to ensure effective delivery, support, and evolution of mobile and web applications, while driving operational excellence a...
1 week ago
Technical Support Specialist Lead
$96K - $129K *
Drive technical excellence by leading support operations, mentoring teams, and enhancing service processes. Collaborate cross-functionally to improve customer satisfaction and operational efficiency w...
Today
Technical Support Specialist Lead
$96K - $129K *
Elevate your career by providing technical leadership and expertise in customer support operations. Drive continuous improvement initiatives, develop training programs, and mentor teams while ensuring...
Today
Technical Support Specialist Lead
$96K - $129K *
Elevate technical support excellence by leading complex escalations, developing training programs, and driving continuous improvement initiatives. Collaborate cross-functionally to enhance service ope...
Today
What does a Desktop Support Manager do?
A Desktop Support Manager leads technical support staff and oversees services that help employees use computers, applications, and other workplace technology. The role commonly includes managing incident response, support processes, service metrics, escalations, and coordination with other IT teams.
What qualifications are common for Desktop Support Manager jobs?
Employers often look for experience in IT support or service desk operations, people management, and strong communication and troubleshooting skills. Knowledge of IT service management, ticketing systems, endpoint tools, and service-level reporting may also be useful; specific requirements vary by employer.
How much do Desktop Support Managers earn?
Compensation varies based on factors such as location, employer, experience, and role scope. Ladders focuses on vetted professional jobs paying $100,000 or more, so browse current listings to review opportunities and their stated compensation.
What career paths can follow a Desktop Support Manager role?
Related career paths may include IT service delivery manager, service desk director, end-user computing leader, or IT operations manager. Advancement depends on experience, organizational needs, and the breadth of technical and leadership responsibilities.
Where can I find Desktop Support Manager jobs paying $100,000 or more?
Explore Desktop Support Manager listings on Ladders to find vetted professional opportunities with salaries of $100,000 or more.