Desktop Support Manager Jobs

Find Desktop Support Manager jobs that match your experience leading IT support teams and keeping workplace technology reliable. Ladders features vetted professional opportunities with salaries of $100,000 or more, including roles focused on end-user services, desktop operations, and IT service delivery.

What Does a Desktop Support Manager Do?

Desktop Support Managers oversee the people, processes, and tools that help employees use computers, software, mobile devices, and collaboration systems. Responsibilities often include managing a support team, setting service standards, tracking incidents and requests, escalating complex issues, and coordinating with infrastructure, cybersecurity, and business teams.

Skills and Experience Employers Look For

Employers commonly seek experience managing technical support teams and service operations, along with strong communication, prioritization, and problem-solving skills. Familiarity with IT service management practices, ticketing platforms, endpoint management, identity and access processes, and service-level metrics can be valuable. Requirements vary by organization and the size and complexity of its technology environment.

Career Opportunities in Desktop Support Leadership

Desktop Support Managers can pursue opportunities across industries and organization sizes, from overseeing a local help desk to leading distributed, enterprise-wide support teams. Related paths may include IT service delivery management, end-user computing leadership, service desk management, or broader IT operations roles.

Explore Desktop Support Manager Jobs on Ladders

Search Ladders for vetted Desktop Support Manager openings paying $100,000 or more. Review role requirements, compare opportunities, and find positions that align with your leadership background and career goals.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$80K - $100K *

Join a team that's dedicated to enhancing consultant engagement and delivery. This role focuses on relationship management, talent assessment, and operational support within a dynamic enterprise envir...

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $100K *

Lead the engagement and retention of consultants in a dynamic enterprise environment. Collaborate with account leadership to enhance performance, navigate challenges, and foster meaningful relationshi...

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $100K *

Engage with us to enhance consultant experiences and drive account success. As a Client Delivery Manager, you'll support a strategic enterprise account, fostering relationships and ensuring optimal pe...

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $100K *

Engage with consultants to enhance performance and retention in a dynamic enterprise environment. Collaborate with leadership to address challenges, support onboarding, and streamline operations, ensu...

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$95K - $115K *

Lead and manage complex ERP projects from initiation to implementation, collaborating with cross-functional teams to ensure successful outcomes. Oversee project scope, schedules, and budgets while mit...

Today

  •   Less than 5 years exp.  •   Healthcare

$180K - $230K *

Elevate building automation and controls engineering across data center operations. Lead technical teams, establish standards, and ensure system reliability while collaborating with various department...

Today

  •   8 - 10 years exp.  •   Information Technology

$115K - $135K *

Shape the future of cybersecurity by managing classified information systems, ensuring compliance with DCSA and NIST standards, and leading Risk Management Framework implementation. Collaborate with t...

2 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$68K - $143K *

Lead the charge in delivering exceptional IT service management for the Air Force, ensuring operational excellence and customer satisfaction while overseeing local service delivery and aligning with e...

2 days ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $120K *

Join a team that drives successful engineering projects in energy and infrastructure. Leverage your expertise in cost management and project control to deliver high-value outcomes while collaborating...

Calgary, ABIn-Person

1 week ago

  •   8 - 10 years exp.  •   Energy & Utilities

$110K - $130K *

Drive operational excellence by leading infrastructure and workload automation services. Oversee incident response and service delivery, ensuring high performance and reliability across diverse techno...

Pennsylvania, USRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$125K - $172K *

Partner with us to drive services strategy and execution, aligning partner ecosystems with market needs. This role enhances service offerings, secures investments, and empowers sales teams to maximize...

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$200K - $258K *

Drive innovative mechanical solutions for PC notebooks by establishing requirements, collaborating with teams, and leading design efforts to ensure quality, reliability, and cost-effectiveness in prod...

4 days ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$85K - $90K *

Lead operational excellence by managing distribution and transportation activities, optimizing performance, and fostering a high-performing team. Drive continuous improvement while ensuring compliance...

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$95K - $115K *

Transform the future of refinery projects by leading capital initiatives, ensuring safety, cost efficiency, and timely delivery while managing multiple projects across various phases and collaborating...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$150K - $400K *

Tackle strategic customer implementations and enhance internal initiatives by leading full lifecycle project delivery and coordinating cross-functional teams, leveraging deep SAP expertise and enterpr...

3 weeks ago

  •   11 - 15 years exp.  •   Finance & Insurance

$100K - $120K *

Reimagine IT infrastructure management by leading complex projects and driving operational excellence. Leverage your expertise in Windows and VMware to ensure stability across datacenters while mentor...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$120K - $187K *

Lead a team in designing and managing virtualization and cloud solutions, ensuring security and efficiency while driving innovation and customer satisfaction across digital workspace platforms...

RemoteRemote

Today

  •   5 - 7 years exp.  •   Finance & Insurance

$140K - $170K *

Champion project execution and client satisfaction by leading multiple teams of Project Managers, ensuring financial performance and operational excellence across various commercial accounts while opt...

United StatesRemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$79K - $106K *

Champion project delivery by managing client relationships, ensuring timely execution of deliverables, and maintaining project documentation. Drive client satisfaction through effective communication...

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$134K - $265K *

Lead the charge in shaping AI cybersecurity strategies, guiding enterprises through risk assessments and governance frameworks while collaborating across teams to implement robust security measures fo...

3 days ago

  •   5 - 7 years exp.  •   Business Services

$134K - $265K *

Shape the future of AI cybersecurity by leading strategic assessments and governance frameworks. Collaborate with cross-functional teams to manage risks and implement security controls, ensuring enter...

3 days ago

  •   5 - 7 years exp.  •   Business Services

$134K - $265K *

Lead the charge in shaping AI cybersecurity strategies, guiding clients through governance frameworks and risk models while managing cross-functional teams to ensure secure AI adoption and implementat...

3 days ago

  •   5 - 7 years exp.  •   Business Services

$134K - $265K *

Elevate your career by leading AI cybersecurity strategies, guiding clients through governance frameworks, and managing risk operating models. Collaborate with cross-functional teams to implement solu...

3 days ago

  •   5 - 7 years exp.  •   Business Services

$134K - $265K *

Drive impactful AI cybersecurity strategies by leading client engagements, translating business objectives into governance frameworks, and guiding teams through implementation while managing cross-fun...

3 days ago

  •   5 - 7 years exp.  •   Business Services

$134K - $265K *

Unlock potential by leading AI cybersecurity strategies and governance frameworks. Drive client engagements, manage cross-functional teams, and shape solutions to secure AI adoption while navigating e...

3 days ago

  •   5 - 7 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What does a Desktop Support Manager do?question toggle

    A Desktop Support Manager leads technical support staff and oversees services that help employees use computers, applications, and other workplace technology. The role commonly includes managing incident response, support processes, service metrics, escalations, and coordination with other IT teams.

  • What qualifications are common for Desktop Support Manager jobs?question toggle

    Employers often look for experience in IT support or service desk operations, people management, and strong communication and troubleshooting skills. Knowledge of IT service management, ticketing systems, endpoint tools, and service-level reporting may also be useful; specific requirements vary by employer.

  • How much do Desktop Support Managers earn?question toggle

    Compensation varies based on factors such as location, employer, experience, and role scope. Ladders focuses on vetted professional jobs paying $100,000 or more, so browse current listings to review opportunities and their stated compensation.

  • What career paths can follow a Desktop Support Manager role?question toggle

    Related career paths may include IT service delivery manager, service desk director, end-user computing leader, or IT operations manager. Advancement depends on experience, organizational needs, and the breadth of technical and leadership responsibilities.

  • Where can I find Desktop Support Manager jobs paying $100,000 or more?question toggle

    Explore Desktop Support Manager listings on Ladders to find vetted professional opportunities with salaries of $100,000 or more.