Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.
In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.
Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.
Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.
IT Systems Engineer, Client Platform Engineer, ChromeOS
$325K - $360K *
Transform ChromeOS management for a global fleet, ensuring seamless device integration, security, and lifecycle oversight. Collaborate with teams to define standards and automate processes, enhancing...
1 week ago
$141K - $236K *
Transform complex software systems through innovative development and maintenance. Collaborate with teams to enhance analytics, algorithms, and real-time systems while ensuring adherence to design req...
6 days ago
$80K - $90K *
Unlock potential by providing exceptional IT support and SharePoint administration. Collaborate with teams to enhance digital workspaces, troubleshoot technical issues, and streamline processes using...
2 weeks ago
$80K - $90K *
Join a team that's dedicated to enhancing employee productivity by providing expert desktop support. Leverage your troubleshooting skills in a dynamic environment while ensuring seamless technology op...
3 weeks ago
System Administrator (on-site)
$80K - $95K *
Empower the mission by managing and optimizing Windows systems for critical Command and Control operations, ensuring seamless integration and support for advanced technology solutions in a dynamic env...
1 week ago
Senior End User Support Engineer
$80K - $95K *
Empower end users by providing expert technical support and mentorship. Lead initiatives to enhance user experience and technology adoption while ensuring exceptional service and collaboration within...
3 weeks ago
Infrastructure / Cloud Operations Engineer
$120K - $145K *
Join a team that's redefining infrastructure architecture and modernization. Lead initiatives across datacenter, cloud, and networking platforms while driving automation and security standards to enha...
1 week ago
Senior Principal Engineering Technologist
$199K - $258K *
Drive innovation as a Senior Principal Engineering Technologist, leading advanced investigations and aligning product strategies. Collaborate across teams to enhance product architecture and ensure im...
Yesterday
Senior Principal Engineering Technologist
$200K - $258K *
Drive innovative mechanical solutions for PC notebooks by establishing requirements, collaborating with teams, and leading design efforts to ensure quality, reliability, and cost-effectiveness in prod...
1 week ago
$95K - $110K *
Lead the charge in delivering exceptional field service support for imaging equipment. This role involves extensive travel, advanced troubleshooting, and mentoring junior engineers to ensure top-tier...
3 weeks ago
IT Help Desk Process Improvement Analyst
$92K - $138K *
Empower operational excellence by leading Help Desk and Technology Support initiatives. Drive governance, knowledge management, and continuous improvement to enhance service delivery and operational e...
Yesterday
$80K - $95K *
Join a team that's dedicated to ensuring high availability and continuity of technology across multiple Data Centers. Leverage your expertise in Windows and Linux systems to design, implement, and mai...
Today
$80K - $95K *
Help us ensure high availability and continuity of technology across multiple Data Centers. Leverage your expertise in Windows and Linux systems to design, implement, and maintain critical infrastruct...
Today
$89K - $120K *
Advance your career as a Service Desk Specialist, providing essential IT support and troubleshooting to ensure seamless operations and high customer satisfaction across the enterprise. Collaborate wit...
Today
$110K - $150K *
Own the technology experience in our New York office, providing IT support, managing compliance tools, and leading employee onboarding while collaborating with senior leadership to ensure seamless ope...
2 weeks ago
$140K - $150K *
Drive innovative process design and optimization in chemical engineering. Collaborate with a multi-discipline team to deliver effective solutions, ensuring safety and operability throughout all projec...
2 weeks ago
$150K - $175K *
Engineer robust IT infrastructure solutions, driving automation and modernization across hybrid platforms. Lead lifecycle management, enhance security, and ensure operational reliability for a multi-s...
2 days ago
$120K - $145K *
Transform customer engagement by providing expert pre-sales technical support, leading complex solution development, and delivering impactful presentations to ensure tailored solutions meet client nee...
1 week ago
$80K - $100K *
Champion seamless IT support as you empower a global workforce. Take charge of troubleshooting, user onboarding, and device management while enhancing employee experiences with cutting-edge technologi...
1 week ago
$80K - $95K *
Transform project execution by leveraging expertise in planning, technical guidance, and integration of multi-discipline efforts. Collaborate across teams to ensure deliverables are met efficiently an...
Reposted yesterday
System Engineer - Infrastructure Sustainment
$100K - $120K *
Join a dynamic team as a Systems Engineer, tackling complex technical challenges while optimizing mission-critical infrastructure across multiple locations. Collaborate with stakeholders to enhance se...
1 week ago
Service Delivery Center, Senior DevOps Engineer
$67K - $136K *
Drive innovation by optimizing cloud infrastructure and delivery automation. Collaborate with cross-functional teams to deliver reliable, scalable platforms for financial services clients, ensuring se...
2 weeks ago
$80K - $90K *
Grow your career with us as you manage IT help desk operations, ensuring effective support for users. Be the key liaison, enhance processes, and drive operational efficiency for a world-class tech env...
Reposted 3 weeks ago
Advisory Engineer, Development
$120K - $145K *
Join a team that's shaping the future of cloud infrastructure by developing innovative server and rack solutions. Collaborate with cross-functional teams to translate customer needs into technical exc...
Today
MECM / SCCM Engineer - Top Secret
$95K - $115K *
Unlock your potential as you manage and enhance enterprise systems, ensuring optimal performance and security. Collaborate with teams to implement solutions and drive innovation in a dynamic environme...
2 weeks ago
What does a Desktop Support Engineer do?
A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.
What skills are important for Desktop Support Engineer jobs?
Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.
What qualifications do employers look for?
Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.
Can I find Desktop Support Engineer jobs paying $100,000 or more?
Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.
How can I stand out when applying for a Desktop Support Engineer role?
Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.