Explore Desktop Support Engineer Jobs

Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.

What Desktop Support Engineers Do

In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.

Skills Employers Value

Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.

Find Your Next IT Support Role

Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.

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$88K - $147K *

Transform client experiences by providing expert technical support and mentorship. Lead complex troubleshooting efforts, enhance team knowledge, and ensure seamless operations while fostering professi...

Today

  •   5 - 7 years exp.  •   Information Technology

$70K - $94K *

Join a team that's dedicated to delivering comprehensive training solutions for both internal and external personnel, ensuring safe and effective task performance through innovative training methods a...

Reposted yesterday

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$130K - $195K *

Join a team that's dedicated to reducing food waste by leveraging your technical expertise. You'll tackle complex escalations, drive cross-functional initiatives, and build innovative solutions to enh...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Empower the Field Engineering team by defining and enhancing enterprise networking standards, ensuring quality delivery, and supporting complex implementations across North America. Collaborate with s...

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$90K - $110K *

Transform user support as the first point of contact for a federal platform. Provide Tier 1 and Tier 2 assistance, diagnose issues, and collaborate with engineering to enhance user experience across l...

1 week ago

  •   Less than 5 years exp.  •   Consumer Technology

$115K - $175K *

Help us ensure the stability and reliability of non-production environments by collaborating with cross-functional teams to maintain parity with production, reduce outages, and support high-quality re...

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $95K *

Lead the IT support team by providing advanced troubleshooting, mentoring junior technicians, and ensuring seamless service delivery. Collaborate with cross-functional teams to enhance IT operations a...

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$74K - $96K *

Shape the future of AI Networking solutions by resolving complex issues for global enterprise customers. Collaborate with internal teams to drive quality and ensure operational excellence within Cloud...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$74K - $96K *

Unlock your potential by resolving complex AI Networking solutions for global enterprise customers. Ensure top-tier support in connectivity, cloud, and computing environments while collaborating acros...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$61K - $141K *

Elevate IT infrastructure by designing and managing VMware environments, ensuring optimal performance and security. Collaborate with teams to translate customer needs into effective engineering soluti...

4 days ago

  •   5 - 7 years exp.  •   Business Services

$61K - $141K *

Transform IT infrastructure by leveraging VMware expertise to design, manage, and secure virtual environments. Collaborate with teams to deliver customer-focused solutions that enhance performance and...

4 days ago

  •   5 - 7 years exp.  •   Business Services

$61K - $141K *

Optimize IT infrastructure by designing and managing VMware environments, ensuring security and performance. Collaborate with teams to translate customer needs into effective engineering solutions, en...

4 days ago

  •   5 - 7 years exp.  •   Business Services

$61K - $141K *

Innovate your career by leveraging your VMware expertise to enhance IT infrastructure. Collaborate with teams to design secure systems, ensuring optimal performance and customer satisfaction while dri...

4 days ago

  •   5 - 7 years exp.  •   Business Services

$61K - $141K *

Transform IT infrastructure by leveraging your VMware expertise to design, manage, and secure systems that meet customer needs. Collaborate with teams to enhance performance and drive impactful engine...

4 days ago

  •   5 - 7 years exp.  •   Business Services

$61K - $141K *

Join a dynamic team to enhance IT infrastructure through VMware expertise, ensuring optimal performance and security. Your role will involve designing virtual machines and translating customer needs i...

4 days ago

  •   5 - 7 years exp.  •   Business Services

$110K - $130K *

Drive your career with a pivotal role in managing and optimizing Microsoft 365 services. Lead modernization initiatives, enhance collaboration, and ensure security across platforms like Exchange, Shar...

Today

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$53K - $108K *

Unlock operational excellence by overseeing Cellular Services and Clean Tech programs. Manage vendor relationships, ensure compliance with SLAs, and drive process improvements to enhance service quali...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Business Services

$80K - $95K *

Join our dynamic Professional Services team to enhance client systems through hands-on technical solutions, project delivery, and automation. Collaborate with senior engineers and play a key role in m...

4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$68K - $127K *

Elevate your career by providing on-site technical support in a dynamic environment. Collaborate with various teams to assess needs, enhance technology solutions, and ensure optimal operational effect...

4 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$175K - $215K *

Help us shape the future by developing and managing system requirements and documentation for complex operations. This role involves technical leadership, integration, and collaboration with stakehold...

5 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$175K - $215K *

Analyze user requirements and system architectures to develop specifications, guide design activities, and ensure technical integrity in system engineering. Collaborate with stakeholders to integrate...

5 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$79K - $106K *

Join a team that's dedicated to providing exceptional technical support, managing complex customer issues, and collaborating with engineering teams to enhance product efficiency and compliance in a dy...

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$131K - $205K *

Champion the design and engineering of enterprise IT infrastructure, leading virtualization and containerization initiatives while ensuring compliance with industry standards and best practices. Drive...

6 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$90K *

Empower progress at a dynamic IT support role, delivering Tier 1 & 2 assistance, managing onboarding/offboarding, and ensuring top-notch customer service while supporting ongoing projects and maintain...

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$99K - $116K *

Lead the management and support of SCCM infrastructure, focusing on OSD, application packaging, and troubleshooting. Collaborate on endpoint management and ensure compliance through effective reportin...

Today

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does a Desktop Support Engineer do?question toggle

    A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.

  • What skills are important for Desktop Support Engineer jobs?question toggle

    Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.

  • What qualifications do employers look for?question toggle

    Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.

  • Can I find Desktop Support Engineer jobs paying $100,000 or more?question toggle

    Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.

  • How can I stand out when applying for a Desktop Support Engineer role?question toggle

    Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.