Explore Desktop Support Engineer Jobs

Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.

What Desktop Support Engineers Do

In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.

Skills Employers Value

Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.

Find Your Next IT Support Role

Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.

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$85K *

Deliver exceptional mechanical support through assembly, testing, and troubleshooting while ensuring compliance with safety standards. Engage in hands-on projects, improve processes, and contribute to...

Toronto, ONIn-Person

Reposted 1 week ago

  •   Less than 5 years exp.  •   Energy & Utilities

$103K - $142K *

Elevate executive support by delivering top-tier IT solutions for C-suite leaders. Drive seamless onboarding, troubleshoot diverse tech issues, and enhance productivity through innovative problem mana...

5 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$103K - $158K *

Join a team that's redefining technical sales by serving as a trusted advisor. Leverage your expertise to align technology solutions with customer goals, driving business outcomes and fostering strong...

6 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Lead the charge in managing and securing Active Directory environments, ensuring robust identity and access management while collaborating with cross-functional teams to support modernization initiati...

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $95K *

Advance your career by providing critical support for a 24/7 enterprise network, ensuring cybersecurity and operational readiness for mission-critical systems in a dynamic environment...

5 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$148K - $222K *

Join a team that's driving automation excellence in food manufacturing. Lead initiatives to enhance equipment effectiveness, reduce downtime, and ensure compliance while managing complex automation pr...

Yesterday

  •   5 - 7 years exp.  •   Food & Beverages

$85K - $90K *

Elevate system performance by maintaining and optimizing computer networks and servers. Collaborate with teams to implement security measures, troubleshoot issues, and ensure reliability for Air Force...

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Empower your career by joining a dynamic team focused on deploying and supporting advanced data-centric solutions. Leverage your expertise in DevOps to enhance operational efficiency and drive innovat...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$95K - $115K *

Join a dynamic team to implement and support Microsoft and Dell EMC solutions, enhancing enterprise IT environments through expert configuration, deployment, and client collaboration. Drive successful...

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$109K - $138K *

Partner with us to enhance IT services and cybersecurity, ensuring operational efficiency and security across diverse technologies. Lead initiatives, manage vendor relationships, and support teams in...

Surrey, BCIn-Person

3 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$80K - $95K *

Support client success by optimizing cloud monitoring and system performance. You will proactively oversee infrastructure reliability, leveraging Dynatrace and automation to enhance operational excell...

CanadaRemote

4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$95K - $115K *

Support customers by troubleshooting and resolving product issues swiftly. Collaborate with teams to enhance support processes and documentation, ensuring a seamless experience in a fast-paced AI envi...

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $95K *

Elevate your career by supporting secure, mission-critical systems. As a Windows System Administrator Level 2, you'll manage configurations, ensure compliance, and collaborate with security teams to m...

4 days ago

  •   Less than 5 years exp.  •   Technical Services

$115K - $130K *

Transform your career by managing IT automation and support for critical intelligence operations. Collaborate with diverse teams to ensure system availability and optimize technology solutions in a dy...

Yesterday

  •   Less than 5 years exp.  •   Technical Services

$78K - $250K *

Transform your career by providing critical technical support for system integrations. Collaborate with diverse teams to troubleshoot, enhance, and document solutions, ensuring seamless integration of...

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$80K - $95K *

Optimize the performance of advanced semiconductor equipment through expert troubleshooting, maintenance, and installation. Collaborate with teams to ensure operational excellence and mentor junior en...

5 days ago

  •   Less than 5 years exp.  •   Staffing

$80K - $95K *

Drive excellence in field service engineering by supporting critical power facilities through troubleshooting, maintenance, and emergency response. Leverage your expertise in electrical systems to ens...

6 days ago

  •   Less than 5 years exp.  •   Staffing

$73K - $113K *

Drive the future of technical training by delivering expert instruction on HP's digital press portfolio. Collaborate globally, enhance customer experiences, and innovate training methodologies while t...

Today

  •   Less than 5 years exp.  •   Information Technology

$80K - $125K *

Transform the customer experience by developing and supporting innovative, high-performance mapping solutions across multiple platforms, ensuring reliability and scalability in a collaborative Agile e...

3 weeks ago

  •   Less than 5 years exp.  •   Food & Beverages

$187K - $207K *

Innovate enterprise IT Service Management by designing and standardizing ITIL processes, ensuring effective governance and enhancing operational workflows through ServiceNow integrations and automatio...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$106K - $143K *

Advance your career by supporting critical VDI and cloud operations. Collaborate with cross-functional teams to optimize systems, troubleshoot issues, and enhance security, ensuring mission success an...

3 days ago

  •   5 - 7 years exp.  •   Information Technology

$106K - $143K *

Drive operational excellence in VDI and cloud environments, ensuring system availability and security. Collaborate with cross-functional teams to troubleshoot issues and enhance performance, supportin...

3 days ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $180K *

Optimize and secure enterprise network infrastructure to support mission-critical operations. Collaborate with a dedicated team to enhance national security initiatives through reliable and efficient...

4 days ago

  •   5 - 7 years exp.  •   Staffing

$110K - $115K *

Innovate solutions by designing and managing advanced data center technologies, ensuring optimal performance and reliability of storage systems while collaborating with teams to meet organizational ne...

Yesterday

  •   8 - 10 years exp.  •   Information Technology

$90K - $145K *

Unlock your potential by designing CI/CD pipelines and automating processes. Collaborate with teams to enhance development efficiency while ensuring system compliance and security across AWS and Azure...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Technical Services

Frequently Asked Questions (FAQ)

  • What does a Desktop Support Engineer do?question toggle

    A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.

  • What skills are important for Desktop Support Engineer jobs?question toggle

    Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.

  • What qualifications do employers look for?question toggle

    Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.

  • Can I find Desktop Support Engineer jobs paying $100,000 or more?question toggle

    Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.

  • How can I stand out when applying for a Desktop Support Engineer role?question toggle

    Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.