Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.
In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.
Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.
Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.
Mechanical Technician/Technologist
$85K *
Deliver exceptional mechanical support through assembly, testing, and troubleshooting while ensuring compliance with safety standards. Engage in hands-on projects, improve processes, and contribute to...
Reposted 1 week ago
Senior Technology Specialist, Executive Support
$103K - $142K *
Elevate executive support by delivering top-tier IT solutions for C-suite leaders. Drive seamless onboarding, troubleshoot diverse tech issues, and enhance productivity through innovative problem mana...
5 days ago
$103K - $158K *
Join a team that's redefining technical sales by serving as a trusted advisor. Leverage your expertise to align technology solutions with customer goals, driving business outcomes and fostering strong...
6 days ago
Active Directory / Identity Engineer (Journeyman)
$80K - $95K *
Lead the charge in managing and securing Active Directory environments, ensuring robust identity and access management while collaborating with cross-functional teams to support modernization initiati...
Yesterday
Storage & Virtualization Engineer
$80K - $95K *
Advance your career by providing critical support for a 24/7 enterprise network, ensuring cybersecurity and operational readiness for mission-critical systems in a dynamic environment...
5 days ago
$148K - $222K *
Join a team that's driving automation excellence in food manufacturing. Lead initiatives to enhance equipment effectiveness, reduce downtime, and ensure compliance while managing complex automation pr...
Yesterday
Systems Administrator (VM Ware)
$85K - $90K *
Elevate system performance by maintaining and optimizing computer networks and servers. Collaborate with teams to implement security measures, troubleshoot issues, and ensure reliability for Air Force...
4 weeks ago
$110K - $130K *
Empower your career by joining a dynamic team focused on deploying and supporting advanced data-centric solutions. Leverage your expertise in DevOps to enhance operational efficiency and drive innovat...
2 weeks ago
Microsoft / EMC Implementation Engineer
$95K - $115K *
Join a dynamic team to implement and support Microsoft and Dell EMC solutions, enhancing enterprise IT environments through expert configuration, deployment, and client collaboration. Drive successful...
2 weeks ago
$109K - $138K *
Partner with us to enhance IT services and cybersecurity, ensuring operational efficiency and security across diverse technologies. Lead initiatives, manage vendor relationships, and support teams in...
3 weeks ago
Dynatrace Monitoring Specialist
$80K - $95K *
Support client success by optimizing cloud monitoring and system performance. You will proactively oversee infrastructure reliability, leveraging Dynatrace and automation to enhance operational excell...
4 weeks ago
$95K - $115K *
Support customers by troubleshooting and resolving product issues swiftly. Collaborate with teams to enhance support processes and documentation, ensuring a seamless experience in a fast-paced AI envi...
3 weeks ago
Windows System Admin - L2 TS/SCI FS Poly
$80K - $95K *
Elevate your career by supporting secure, mission-critical systems. As a Windows System Administrator Level 2, you'll manage configurations, ensure compliance, and collaborate with security teams to m...
4 days ago
Junior Microsoft System Administrator
$115K - $130K *
Transform your career by managing IT automation and support for critical intelligence operations. Collaborate with diverse teams to ensure system availability and optimize technology solutions in a dy...
Yesterday
$78K - $250K *
Transform your career by providing critical technical support for system integrations. Collaborate with diverse teams to troubleshoot, enhance, and document solutions, ensuring seamless integration of...
2 weeks ago
$80K - $95K *
Optimize the performance of advanced semiconductor equipment through expert troubleshooting, maintenance, and installation. Collaborate with teams to ensure operational excellence and mentor junior en...
5 days ago
$80K - $95K *
Drive excellence in field service engineering by supporting critical power facilities through troubleshooting, maintenance, and emergency response. Leverage your expertise in electrical systems to ens...
6 days ago
Page Wide Industrial -Technical Instructor
$73K - $113K *
Drive the future of technical training by delivering expert instruction on HP's digital press portfolio. Collaborate globally, enhance customer experiences, and innovate training methodologies while t...
Today
Jr Software Development / Tech Support Engineer
$80K - $125K *
Transform the customer experience by developing and supporting innovative, high-performance mapping solutions across multiple platforms, ensuring reliability and scalability in a collaborative Agile e...
3 weeks ago
Senior ITSM Engineer (ITSM SME) - Hybrid - Suitland, MD
$187K - $207K *
Innovate enterprise IT Service Management by designing and standardizing ITIL processes, ensuring effective governance and enhancing operational workflows through ServiceNow integrations and automatio...
Reposted 2 weeks ago
VDI / Cloud Operations & Maintenance Engineer – TS/SCI Required
$106K - $143K *
Advance your career by supporting critical VDI and cloud operations. Collaborate with cross-functional teams to optimize systems, troubleshoot issues, and enhance security, ensuring mission success an...
3 days ago
VDI / Cloud Operations & Maintenance Engineer – TS/SCI Required
$106K - $143K *
Drive operational excellence in VDI and cloud environments, ensuring system availability and security. Collaborate with cross-functional teams to troubleshoot issues and enhance performance, supportin...
3 days ago
$120K - $180K *
Optimize and secure enterprise network infrastructure to support mission-critical operations. Collaborate with a dedicated team to enhance national security initiatives through reliable and efficient...
4 days ago
Data Center Engineer (Ft. Bragg)
$110K - $115K *
Innovate solutions by designing and managing advanced data center technologies, ensuring optimal performance and reliability of storage systems while collaborating with teams to meet organizational ne...
Yesterday
Solutions Engineer - Cloud & DevOps
$90K - $145K *
Unlock your potential by designing CI/CD pipelines and automating processes. Collaborate with teams to enhance development efficiency while ensuring system compliance and security across AWS and Azure...
1 week ago
What does a Desktop Support Engineer do?
A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.
What skills are important for Desktop Support Engineer jobs?
Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.
What qualifications do employers look for?
Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.
Can I find Desktop Support Engineer jobs paying $100,000 or more?
Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.
How can I stand out when applying for a Desktop Support Engineer role?
Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.