Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.
In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.
Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.
Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.
Senior Software Support Engineer
$95K - $115K *
Transform complex production issues into seamless solutions by owning Tier 3 support for Northwoods applications. Collaborate with engineering teams to enhance product performance while mentoring juni...
5 days ago
$90K - $110K *
Transform project delivery by leading IT initiatives across finance, maintenance, and HR systems. Oversee planning, execution, and support, ensuring alignment with best practices while managing cross...
6 days ago
$92K - $105K *
Champion quality assurance initiatives by collaborating with cross-functional teams to enhance product compliance, drive continuous improvement, and ensure effective issue resolution throughout the ma...
Yesterday
Technical Program Manager (Datacenter)
$80K - $160K *
Transform data into actionable insights by leading VLSI development and enhancing the Operations Data Platform. Collaborate with cross-functional teams to define objectives, manage risks, and deliver...
Today
Technical Program Manager (Datacenter)
$80K - $160K *
Engage in leading VLSI development and design, driving operations data insights through effective project management, collaboration, and strategic planning to deliver quality solutions in a dynamic en...
Today
Mobile Device Management (MDM) Engineer Senior
$110K - $130K *
Champion innovative mobile solutions by leading Microsoft Intune administration, managing endpoint security, and enhancing device compliance across the enterprise. Collaborate with agile teams to driv...
2 days ago
Mobile Device Management (MDM) Engineer Senior
$110K - $130K *
Join us to lead mobile development and MDM engineering, driving endpoint management and security solutions. Collaborate with teams to implement Microsoft Intune and Azure technologies, ensuring compli...
2 days ago
Systems Administrator, Business Applications
$80K - $95K *
Join a team that's dedicated to optimizing business applications and systems. You'll provide critical support, manage integrations, and ensure compliance while collaborating with various stakeholders...
1 week ago
Systems Administrator, Business Applications
$80K - $95K *
Join our team to manage and support critical business applications, ensuring seamless integration and compliance. Collaborate with diverse teams to enhance system performance while upholding our value...
2 weeks ago
$80K - $95K *
Join a team that's dedicated to ensuring optimal data center operations. As a Site Engineer II, you'll support mission-critical infrastructure, enhance operational procedures, and maintain high availa...
2 weeks ago
$90K - $97K *
Join a team that's dedicated to ensuring optimal data center operations. As a Site Engineer II, you'll leverage your expertise in mission-critical systems to maintain high availability and compliance...
3 weeks ago
$80K - $95K *
Transform data center operations by ensuring optimal performance of critical systems. Leverage your expertise in electrical or mechanical engineering to maintain uptime, enhance safety, and support co...
3 weeks ago
Senior Software Engineer, Software Delivery & Developer Experience (SDDX)
$120K - $145K *
Lead the charge in enhancing developer experience by optimizing CI/CD pipelines, integrating AI tools, and empowering engineering teams to deliver high-quality software rapidly while ensuring security...
Yesterday
Systems Engineer - Project Engineering Support
$69K - $141K *
Transform complex engineering projects by leading teams to design, develop, and implement innovative systems. Ensure high-quality deliverables while fostering collaboration and maintaining strong rela...
1 week ago
Systems Engineer - Project Engineering Support
$69K - $141K *
Lead engineering teams to execute complex projects, ensuring high-quality system designs and timely delivery while collaborating across disciplines and maintaining strong stakeholder relationships...
1 week ago
Systems Administrator 2 (NHK - 012)
$80K - $95K *
Elevate your career by contributing to cutting-edge HPC systems, focusing on Linux environments and advanced networking. Collaborate with a dynamic team to troubleshoot and optimize high-performance c...
1 week ago
$90K - $110K *
Optimize enterprise Infoblox DDI services, ensuring secure and scalable infrastructure. Collaborate with cross-functional teams to enhance network performance and support DODNet modernization initiati...
5 days ago
$102K - $131K *
Lead initiatives to optimize mechanical and electrical systems, driving process improvements and technical excellence while providing expert troubleshooting and maintenance support across complex oper...
Reposted 1 week ago
Senior Technical Coordinator - Enterprise Infrastructure & Cloud Migration
$110K - $130K *
Champion complex enterprise infrastructure and cloud migrations, ensuring seamless coordination between product teams and engineering. Leverage broad technical expertise to drive successful delivery a...
1 week ago
Senior Technical Coordinator - Enterprise Infrastructure & Cloud Migration
$110K - $130K *
Lead the charge in coordinating complex enterprise infrastructure and cloud migrations. Utilize your expertise to connect teams, manage schedules, and drive successful technical delivery while enhanci...
1 week ago
System Administrator Skill Level 2 - FFPP-8952
$148K - $175K *
Lead the management and maintenance of critical IT infrastructure, ensuring optimal performance and reliability for defense and intelligence missions. Oversee operations, troubleshoot issues, and enha...
2 weeks ago
Advanced Technical Support Specialist CA MDT
$80K - $95K *
Empower our technical support team by providing advanced troubleshooting, software development, and integration expertise. Collaborate across departments to enhance customer satisfaction and streamlin...
1 week ago
Advanced Technical Support Specialist CA MDT
$80K - $95K *
Lead advanced technical support initiatives, enhancing software troubleshooting and integration. Collaborate across teams to resolve complex issues, mentor peers, and contribute to innovative solution...
1 week ago
Solutions Engineer - M365 Copilot & Agents
$150K - $207K *
Partner with us to drive enterprise AI adoption by assessing, deploying, and securing Microsoft 365 Copilot and Agent 365 capabilities. Leverage your expertise to enhance customer environments and ens...
2 weeks ago
$110K - $130K *
Pioneer innovative imaging solutions by designing and integrating advanced algorithms and systems. Collaborate across teams to enhance image quality and performance, ensuring compliance with industry...
Reposted 2 days ago
What does a Desktop Support Engineer do?
A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.
What skills are important for Desktop Support Engineer jobs?
Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.
What qualifications do employers look for?
Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.
Can I find Desktop Support Engineer jobs paying $100,000 or more?
Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.
How can I stand out when applying for a Desktop Support Engineer role?
Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.