Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.
In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.
Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.
Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.
Platform Orchestration Engineer Developer
$141K - $236K *
Transform operational efficiency by designing and maintaining automation solutions for network-connected systems. Collaborate across software development, infrastructure automation, and network engine...
1 week ago
Automic Principal Support Engineer (ICB5)
$110K - $177K *
Optimize technical support and leadership for complex projects, driving customer satisfaction and team success through expert guidance and innovative solutions in a dynamic environment...
3 weeks ago
Principal System Administrator (Linux)
$120K - $145K *
Empower your career by managing IT systems and infrastructure. Provide expert support for troubleshooting, maintenance, and compliance, ensuring optimal performance across diverse platforms while coll...
6 days ago
$90K - $110K *
Accelerate progress at cloud infrastructure by automating CI/CD pipelines, enhancing deployment processes, and ensuring system reliability across Azure and AWS environments while collaborating with cr...
1 week ago
Network Engineer (Data Center & Enterprise)
$80K - $95K *
Champion a global network's performance and resilience by supporting and enhancing critical infrastructure across diverse environments, collaborating with senior engineers to drive innovation and oper...
1 week ago
$90K - $110K *
Accelerate progress at our DevOps team by building and maintaining secure, scalable cloud infrastructure. Collaborate with cross-functional teams to enhance deployment processes and support continuous...
1 week ago
IT Operations Monitoring Engineer
$120K - $160K *
Elevate your career by leading a dynamic team in managing IT infrastructure for a large Federal Department. Drive modernization strategies and ensure optimal service delivery while fostering collabora...
2 days ago
IT Operations Monitoring Engineer
$120K - $145K *
Manage a dynamic infrastructure team, driving modernization and IT service delivery across a large Federal Department. Lead strategic initiatives, optimize performance, and ensure seamless integration...
2 days ago
IT Operations Monitoring Engineer
$120K - $160K *
Join us to lead a dynamic infrastructure team, managing IT operations and modernization strategies for a large Federal Department. Drive service delivery, enhance system performance, and ensure custom...
2 days ago
$150K - $200K *
Join us to drive AI integration by transforming client workflows into live agents. You'll manage the entire process from scoping to deployment, collaborating with teams to deliver impactful solutions...
4 days ago
$120K - $130K *
Join a dynamic team to provide technical expertise in C2 systems, ensuring optimal performance and security. Oversee system administration, virtualization, and disaster recovery while collaborating wi...
6 days ago
$113K - $188K *
Join a team that's dedicated to enhancing the reliability and performance of high-visibility products. Your expertise in cloud engineering and applied AI will drive operational excellence and foster c...
Today
$113K - $188K *
Join us to enhance the reliability and performance of high-visibility products. Leverage your expertise in cloud engineering and applied AI to drive operational integrity and mentor cross-functional t...
Today
Service Delivery Manager - Security & Governance
$150K - $164K *
Lead our cybersecurity and governance initiatives, enhancing security operations and risk management while driving compliance with CMMC 2.0 and ISO/IEC 27001 standards. Collaborate across teams to imp...
6 days ago
Senior IT Infrastructure, Networking and Systems
$136K - $160K *
Engineer resilient IT infrastructure to support rapid scaling. Design, deploy, and manage core networking, systems, and physical security for a dynamic environment, ensuring reliability and security a...
2 weeks ago
Senior Forward Deployed Engineer, Sr Forward Deployment Engineering
$184K - $250K *
Transform enterprise AI systems by leading technical delivery, architecting scalable solutions, and mentoring teams. Drive operational excellence and accelerate customer adoption of AI technologies th...
1 week ago
Engineer II - Endpoint Protection Security
$96K - $136K *
Drive the design and implementation of enterprise endpoint security solutions, ensuring robust protection against cyber threats. Lead a team to enhance operational efficiency and collaborate across te...
6 days ago
Engineer II - Endpoint Protection Security
$96K - $136K *
Empower the enterprise by leading endpoint security engineering initiatives, ensuring robust protection against cyber threats. Collaborate with cross-functional teams to design, implement, and enhance...
6 days ago
Engineer II - Endpoint Protection Security
$96K - $115K *
Shape the future of endpoint security by leading design and implementation of robust solutions. Collaborate across teams to enhance operational efficiency and protect against cyber threats, ensuring s...
1 week ago
Systems Administrator 3 (NHK - 007)
$95K - $115K *
Lead the charge in optimizing high-performance computing systems, ensuring seamless integration and troubleshooting across diverse Linux environments while collaborating with cross-functional teams to...
1 week ago
Support Engineer (Lab Support and Mechanical Engineering)
$86K - $130K *
Empower innovation by providing hands-on mechanical and lab support for post-silicon validation, ensuring seamless operation and integration of hardware systems while collaborating with cross-function...
3 weeks ago
$110K - $130K *
Lead the charge in technology planning and operational support, bridging teams to ensure effective delivery and continuous improvement of site technology services in a complex manufacturing environmen...
1 week ago
$99K - $116K *
Champion operational excellence by enhancing Material Handling Equipment systems. Collaborate with maintenance teams to troubleshoot, implement solutions, and ensure efficiency in a modern, climate-co...
1 week ago
$108K - $127K *
Drive operational excellence by supporting maintenance teams in optimizing Material Handling Equipment control systems. Collaborate on troubleshooting, project management, and technology installations...
1 week ago
$80K - $95K *
Elevate your career by providing expert IT support and solutions in virtual environments. Collaborate on designing, implementing, and maintaining systems that enhance operational efficiency and ensure...
3 weeks ago
What does a Desktop Support Engineer do?
A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.
What skills are important for Desktop Support Engineer jobs?
Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.
What qualifications do employers look for?
Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.
Can I find Desktop Support Engineer jobs paying $100,000 or more?
Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.
How can I stand out when applying for a Desktop Support Engineer role?
Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.