Explore Desktop Support Engineer Jobs

Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.

What Desktop Support Engineers Do

In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.

Skills Employers Value

Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.

Find Your Next IT Support Role

Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.

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$141K - $236K *

Transform operational efficiency by designing and maintaining automation solutions for network-connected systems. Collaborate across software development, infrastructure automation, and network engine...

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $177K *

Optimize technical support and leadership for complex projects, driving customer satisfaction and team success through expert guidance and innovative solutions in a dynamic environment...

3 weeks ago

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$120K - $145K *

Empower your career by managing IT systems and infrastructure. Provide expert support for troubleshooting, maintenance, and compliance, ensuring optimal performance across diverse platforms while coll...

6 days ago

  •   11 - 15 years exp.  •   Business Services

$90K - $110K *

Accelerate progress at cloud infrastructure by automating CI/CD pipelines, enhancing deployment processes, and ensuring system reliability across Azure and AWS environments while collaborating with cr...

Toronto, ONIn-Person

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $95K *

Champion a global network's performance and resilience by supporting and enhancing critical infrastructure across diverse environments, collaborating with senior engineers to drive innovation and oper...

1 week ago

  •   Less than 5 years exp.  •   Staffing

$90K - $110K *

Accelerate progress at our DevOps team by building and maintaining secure, scalable cloud infrastructure. Collaborate with cross-functional teams to enhance deployment processes and support continuous...

Calgary, ABIn-Person

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$120K - $160K *

Elevate your career by leading a dynamic team in managing IT infrastructure for a large Federal Department. Drive modernization strategies and ensure optimal service delivery while fostering collabora...

2 days ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $145K *

Manage a dynamic infrastructure team, driving modernization and IT service delivery across a large Federal Department. Lead strategic initiatives, optimize performance, and ensure seamless integration...

2 days ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $160K *

Join us to lead a dynamic infrastructure team, managing IT operations and modernization strategies for a large Federal Department. Drive service delivery, enhance system performance, and ensure custom...

2 days ago

  •   8 - 10 years exp.  •   Information Technology

$150K - $200K *

Join us to drive AI integration by transforming client workflows into live agents. You'll manage the entire process from scoping to deployment, collaborating with teams to deliver impactful solutions...

United StatesRemote

4 days ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $130K *

Join a dynamic team to provide technical expertise in C2 systems, ensuring optimal performance and security. Oversee system administration, virtualization, and disaster recovery while collaborating wi...

6 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$113K - $188K *

Join a team that's dedicated to enhancing the reliability and performance of high-visibility products. Your expertise in cloud engineering and applied AI will drive operational excellence and foster c...

Today

  •   5 - 7 years exp.  •   Business Services

$113K - $188K *

Join us to enhance the reliability and performance of high-visibility products. Leverage your expertise in cloud engineering and applied AI to drive operational integrity and mentor cross-functional t...

Today

  •   5 - 7 years exp.  •   Business Services

$150K - $164K *

Lead our cybersecurity and governance initiatives, enhancing security operations and risk management while driving compliance with CMMC 2.0 and ISO/IEC 27001 standards. Collaborate across teams to imp...

United StatesRemote

6 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$136K - $160K *

Engineer resilient IT infrastructure to support rapid scaling. Design, deploy, and manage core networking, systems, and physical security for a dynamic environment, ensuring reliability and security a...

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$184K - $250K *

Transform enterprise AI systems by leading technical delivery, architecting scalable solutions, and mentoring teams. Drive operational excellence and accelerate customer adoption of AI technologies th...

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$96K - $136K *

Drive the design and implementation of enterprise endpoint security solutions, ensuring robust protection against cyber threats. Lead a team to enhance operational efficiency and collaborate across te...

Mississauga, ONIn-Person

6 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$96K - $136K *

Empower the enterprise by leading endpoint security engineering initiatives, ensuring robust protection against cyber threats. Collaborate with cross-functional teams to design, implement, and enhance...

Toronto, ONIn-Person

6 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$96K - $115K *

Shape the future of endpoint security by leading design and implementation of robust solutions. Collaborate across teams to enhance operational efficiency and protect against cyber threats, ensuring s...

Toronto, ONIn-Person

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$95K - $115K *

Lead the charge in optimizing high-performance computing systems, ensuring seamless integration and troubleshooting across diverse Linux environments while collaborating with cross-functional teams to...

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$86K - $130K *

Empower innovation by providing hands-on mechanical and lab support for post-silicon validation, ensuring seamless operation and integration of hardware systems while collaborating with cross-function...

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Lead the charge in technology planning and operational support, bridging teams to ensure effective delivery and continuous improvement of site technology services in a complex manufacturing environmen...

1 week ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$99K - $116K *

Champion operational excellence by enhancing Material Handling Equipment systems. Collaborate with maintenance teams to troubleshoot, implement solutions, and ensure efficiency in a modern, climate-co...

1 week ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$108K - $127K *

Drive operational excellence by supporting maintenance teams in optimizing Material Handling Equipment control systems. Collaborate on troubleshooting, project management, and technology installations...

1 week ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$80K - $95K *

Elevate your career by providing expert IT support and solutions in virtual environments. Collaborate on designing, implementing, and maintaining systems that enhance operational efficiency and ensure...

3 weeks ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

Frequently Asked Questions (FAQ)

  • What does a Desktop Support Engineer do?question toggle

    A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.

  • What skills are important for Desktop Support Engineer jobs?question toggle

    Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.

  • What qualifications do employers look for?question toggle

    Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.

  • Can I find Desktop Support Engineer jobs paying $100,000 or more?question toggle

    Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.

  • How can I stand out when applying for a Desktop Support Engineer role?question toggle

    Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.