Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.
In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.
Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.
Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.
$141K - $236K *
Transform national security through innovative systems engineering. Leverage your expertise in network design and administration to enhance operational capabilities while ensuring compliance and techn...
1 week ago
$90K - $110K *
Join our dynamic Product Development team to build and maintain high-performance C#/.NET applications across web and Windows platforms. Collaborate in an Agile environment, working on APIs, microservi...
Reposted 3 weeks ago
User Interaction & User Experience Designer
$116K - $125K *
Design engaging user experiences by creating intuitive interfaces, mapping user journeys, and conducting research. Collaborate with cross-functional teams to enhance digital products and ensure a seam...
Yesterday
$93K - $136K *
Transform facility operations by optimizing chiller plant performance and environmental systems. Lead initiatives for efficiency, compliance, and sustainability while collaborating with stakeholders t...
Today
$96K - $166K *
Lead the charge in maintaining peak efficiency of critical data center systems. Oversee electrical, mechanical, and safety operations while providing expert guidance to teams and ensuring compliance w...
2 weeks ago
$96K - $166K *
Engineer and optimize critical systems in a data center to ensure peak performance and safety. Lead a team, oversee maintenance, and innovate practices while providing expert technical guidance in a f...
Reposted 3 weeks ago
$98K - $167K *
Join a dynamic team driving the modernization of federal data ecosystems. As an ML Ops Engineer, you'll develop and maintain machine learning pipelines, collaborating with experts to operationalize AI...
2 weeks ago
$95K - $115K *
Empower the U.S. Navy by facilitating seamless data migration to temporary networks, ensuring operational continuity during maintenance phases. Collaborate with stakeholders and conduct regular system...
Reposted 3 weeks ago
$73K - $91K *
Drive exceptional technical support for attorneys and staff, ensuring seamless technology use. Engage with users through various channels, troubleshoot issues, and promote best practices to enhance pr...
1 week ago
OEM Engineering Lab Manager US
$110K - $130K *
Elevate your career by leading a dynamic lab team to drive innovative OEM solutions, collaborating with partners and engineers to meet market demands and enhance product offerings through technical ex...
3 weeks ago
Engineer II - Endpoint Protection Security
$96K - $136K *
Champion the design and implementation of enterprise endpoint security solutions, ensuring robust protection against cyber threats while leading a team to drive operational excellence and strategic in...
4 days ago
HPC Infrastructure & Cluster Engineer
$170K - $180K *
Manage the end-to-end administration of a customer compute cluster, ensuring optimal performance, security, and reliability for complex workloads. Collaborate with integration teams to provision envir...
Reposted 3 weeks ago
$98K - $167K *
Accelerate progress at the forefront of AI by developing robust MLOps pipelines and frameworks. Collaborate with cross-functional teams to operationalize machine learning capabilities, enhancing data...
2 weeks ago
$80K - $90K *
Lead the maintenance and troubleshooting of advanced automated systems, ensuring optimal performance and safety. Collaborate with teams to execute preventive maintenance and swiftly resolve issues in...
Today
Technical Training Specialist I
$75K - $88K *
Join a team that's dedicated to enhancing the skills of O&M personnel through innovative training programs across Wind, Solar, and BESS technologies. Shape learning experiences, ensure compliance, and...
4 weeks ago
Staff System I&T Engineer - I&T Lead
$131K - $243K *
Lead the charge in modernizing C4I systems by managing integration and testing strategies. Collaborate with an international team to define architecture and ensure system verification, driving project...
Yesterday
$95K - $115K *
Unlock potential by supporting the design and development of power electronics systems. Collaborate with teams to ensure cost-effective solutions, verify performance, and contribute to technical docum...
1 week ago
Software Engineer, Application
$120K - $145K *
Drive innovation by building and shipping software features for millions, blending UI and systems engineering with applied AI. Collaborate across the stack to create exceptional product experiences in...
Reposted 3 weeks ago
Training Policy and Programs Analyst, Mid
$62K - $141K *
Join us to empower the Department of War with strategic insights and data-driven analysis. Collaborate with Joint Staff to enhance joint training initiatives, ensuring effective communication and repo...
1 week ago
$95K - $115K *
Drive process optimization and troubleshooting initiatives by applying advanced engineering principles, enhancing operations and efficiency across varied manufacturing environments while leading small...
Reposted 6 days ago
$64K - $102K *
Elevate network performance by deploying and optimizing voice solutions, ensuring 99.999% uptime. Collaborate on network planning and security, while providing expert support and documentation for com...
Reposted yesterday
$76K - $150K *
Elevate your career by designing and enhancing enterprise-grade Security & Access Management solutions. Collaborate on scalable platforms that automate access provisioning and security controls in com...
4 days ago
$76K - $150K *
Join a team that's redefining enterprise security solutions. As a Senior Software Engineer, you'll design and enhance scalable Security & Access Management platforms, leveraging modern technologies to...
4 days ago
$80K - $95K *
Elevate your career as a Technical Support Engineer, solving complex technical challenges and enhancing the customer experience while collaborating with Product and Engineering teams to deliver except...
Reposted 3 weeks ago
$83K - $93K *
Advance client satisfaction by providing exceptional technical support, resolving issues efficiently, and maintaining high service standards to meet process SLAs while enhancing product knowledge and...
Yesterday
What does a Desktop Support Engineer do?
A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.
What skills are important for Desktop Support Engineer jobs?
Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.
What qualifications do employers look for?
Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.
Can I find Desktop Support Engineer jobs paying $100,000 or more?
Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.
How can I stand out when applying for a Desktop Support Engineer role?
Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.