Explore Desktop Support Engineer Jobs

Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.

What Desktop Support Engineers Do

In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.

Skills Employers Value

Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.

Find Your Next IT Support Role

Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.

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$108K - $130K *

Lead the charge in designing and implementing scalable ServiceNow solutions, collaborating with cross-functional teams to deliver high-quality applications that meet business needs and adhere to best...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Join a dynamic team to design and implement scalable ServiceNow solutions, focusing on Customer Service Management or Financial Services Operations. Collaborate with stakeholders to deliver high-quali...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Transform the future of ServiceNow solutions by designing and implementing scalable applications. Collaborate with cross-functional teams to deliver high-quality, secure, and maintainable solutions th...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$88K - $105K *

Elevate IT operations by leading support teams, managing endpoint solutions, and ensuring seamless Microsoft 365 administration. Drive hands-on technical resolutions while fostering collaboration with...

Today

  •   5 - 7 years exp.  •   Healthcare

$80K - $120K *

Grow your career by leading a dynamic Service Desk team, ensuring operational excellence and SLA compliance while driving continuous improvement in a fast-paced IT outsourcing environment...

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$80K - $95K *

Transform identity and access management by executing daily operations, supporting AI tooling, and managing SaaS vendor administration. This role offers hands-on experience and a clear growth path tow...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$90K - $115K *

Elevate patient care by ensuring optimal performance of diagnostic imaging systems. Join a dedicated team to install, maintain, and repair CT, MRI, and X-ray equipment, while fostering strong relation...

North Carolina, USRemote

Yesterday

  •   Less than 5 years exp.  •   Staffing

$95K - $115K *

Elevate enterprise-level IT operations by providing Tier 3 systems administration, security, and support for on-premises and cloud environments, ensuring compliance and optimal performance across mult...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $85K *

Join a team that prioritizes customer success by troubleshooting and resolving technical issues for healthcare software solutions. Collaborate with engineering and success teams to enhance client expe...

4 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$61K - $122K *

Join us to develop and refactor software in PHP and Python while providing IT support for diverse clients. Enhance your skills through hands-on experience with over 1200 users, contributing to both so...

Today

  •   Less than 5 years exp.  •   Information Technology

$106K - $125K *

Pioneer innovative solutions as an Applications Support Analyst, enhancing system design and development for emergency services. Collaborate with diverse teams to troubleshoot, implement, and maintain...

Cambridge, ONIn-Person

2 weeks ago

  •   Less than 5 years exp.  •   Legal & Accounting

$91K - $120K *

Empower the IT Service Desk as a Shift Lead, ensuring top-tier support and operational excellence. Guide a team, optimize processes, and enhance user experience while collaborating across IT functions...

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$91K - $120K *

Join a dynamic IT Service Desk team as a Shift Lead, driving operational excellence and enhancing user experience through effective support strategies, team mentorship, and process optimization. Shape...

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$95K - $115K *

Elevate your career by leading project delivery in IT and low voltage systems. Collaborate with clients and teams to design, manage, and implement innovative solutions that meet diverse project needs...

4 days ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$86K - $198K *

Elevate mission impact by designing Cloud-based software systems. Leverage your expertise in Agile methodologies and documentation to transform real-world needs into effective engineering solutions th...

4 days ago

  •   5 - 7 years exp.  •   Business Services

$79K - $105K *

Transform IT operations by delivering top-notch infrastructure support and enhancing technology services. Collaborate with teams to ensure reliability, security, and a seamless end-user experience acr...

3 days ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$95K - $115K *

Unlock potential by leading complex test and evaluation activities, analyzing system requirements, and developing strategies to ensure mission-critical effectiveness and risk management in collaborati...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$82K - $92K *

Empower clients by delivering innovative infrastructure and cloud solutions. Collaborate with engineers to implement Microsoft 365 and Azure environments, ensuring seamless project execution and excep...

Today

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Transform the future of telecommunications and security design by leading project initiatives, collaborating with multidisciplinary teams, and delivering innovative solutions that meet client needs an...

3 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$110K - $130K *

Accelerate your career by developing scalable web applications with .NET and modern frameworks. Collaborate on innovative solutions, mentor peers, and drive technical excellence in a dynamic remote en...

2 weeks ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$128K - $214K *

Engineer robust AWS cloud environments, providing Tier 2 support and automation. Collaborate with teams to ensure operational stability and security while managing system performance and incidents in...

Yesterday

  •   15+ years exp.  •   Information Technology

$128K - $214K *

Empower teams by architecting and maintaining robust AWS cloud environments, ensuring operational stability and security while streamlining processes through automation and collaboration with developm...

Yesterday

  •   15+ years exp.  •   Information Technology

$200K - $250K *

Join a high-impact team to build and operate cutting-edge infrastructure for trading systems. You'll tackle complex challenges in Kubernetes, observability, and CI/CD, driving platform evolution and s...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$78K - $116K *

Champion cybersecurity initiatives by enhancing security posture, managing vulnerabilities, and supporting incident response. Collaborate with IT and engineering teams to implement effective security...

6 days ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$80K - $95K *

Optimize IT infrastructure by designing, implementing, and supporting systems and networks. Ensure uptime and security across multiple sites while collaborating with teams to enhance operations and re...

6 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

Frequently Asked Questions (FAQ)

  • What does a Desktop Support Engineer do?question toggle

    A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.

  • What skills are important for Desktop Support Engineer jobs?question toggle

    Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.

  • What qualifications do employers look for?question toggle

    Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.

  • Can I find Desktop Support Engineer jobs paying $100,000 or more?question toggle

    Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.

  • How can I stand out when applying for a Desktop Support Engineer role?question toggle

    Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.