Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.
In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.
Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.
Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.
$108K - $130K *
Lead the charge in designing and implementing scalable ServiceNow solutions, collaborating with cross-functional teams to deliver high-quality applications that meet business needs and adhere to best...
1 week ago
$110K - $130K *
Join a dynamic team to design and implement scalable ServiceNow solutions, focusing on Customer Service Management or Financial Services Operations. Collaborate with stakeholders to deliver high-quali...
1 week ago
$110K - $130K *
Transform the future of ServiceNow solutions by designing and implementing scalable applications. Collaborate with cross-functional teams to deliver high-quality, secure, and maintainable solutions th...
1 week ago
IT Support and Endpoint Manager
$88K - $105K *
Elevate IT operations by leading support teams, managing endpoint solutions, and ensuring seamless Microsoft 365 administration. Drive hands-on technical resolutions while fostering collaboration with...
Today
$80K - $120K *
Grow your career by leading a dynamic Service Desk team, ensuring operational excellence and SLA compliance while driving continuous improvement in a fast-paced IT outsourcing environment...
1 week ago
$80K - $95K *
Transform identity and access management by executing daily operations, supporting AI tooling, and managing SaaS vendor administration. This role offers hands-on experience and a clear growth path tow...
2 weeks ago
$90K - $115K *
Elevate patient care by ensuring optimal performance of diagnostic imaging systems. Join a dedicated team to install, maintain, and repair CT, MRI, and X-ray equipment, while fostering strong relation...
Yesterday
$95K - $115K *
Elevate enterprise-level IT operations by providing Tier 3 systems administration, security, and support for on-premises and cloud environments, ensuring compliance and optimal performance across mult...
1 week ago
$80K - $85K *
Join a team that prioritizes customer success by troubleshooting and resolving technical issues for healthcare software solutions. Collaborate with engineering and success teams to enhance client expe...
4 weeks ago
Software Developer and IT Tech Professional
$61K - $122K *
Join us to develop and refactor software in PHP and Python while providing IT support for diverse clients. Enhance your skills through hands-on experience with over 1200 users, contributing to both so...
Today
$106K - $125K *
Pioneer innovative solutions as an Applications Support Analyst, enhancing system design and development for emergency services. Collaborate with diverse teams to troubleshoot, implement, and maintain...
2 weeks ago
$91K - $120K *
Empower the IT Service Desk as a Shift Lead, ensuring top-tier support and operational excellence. Guide a team, optimize processes, and enhance user experience while collaborating across IT functions...
3 weeks ago
$91K - $120K *
Join a dynamic IT Service Desk team as a Shift Lead, driving operational excellence and enhancing user experience through effective support strategies, team mentorship, and process optimization. Shape...
3 weeks ago
Eng-ITC Security - Sr IT & Electronic System Specialist
$95K - $115K *
Elevate your career by leading project delivery in IT and low voltage systems. Collaborate with clients and teams to design, manage, and implement innovative solutions that meet diverse project needs...
4 days ago
Software and Systems Engineer, Senior
$86K - $198K *
Elevate mission impact by designing Cloud-based software systems. Leverage your expertise in Agile methodologies and documentation to transform real-world needs into effective engineering solutions th...
4 days ago
$79K - $105K *
Transform IT operations by delivering top-notch infrastructure support and enhancing technology services. Collaborate with teams to ensure reliability, security, and a seamless end-user experience acr...
3 days ago
$95K - $115K *
Unlock potential by leading complex test and evaluation activities, analyzing system requirements, and developing strategies to ensure mission-critical effectiveness and risk management in collaborati...
Reposted 3 weeks ago
$82K - $92K *
Empower clients by delivering innovative infrastructure and cloud solutions. Collaborate with engineers to implement Microsoft 365 and Azure environments, ensuring seamless project execution and excep...
Today
$80K - $95K *
Transform the future of telecommunications and security design by leading project initiatives, collaborating with multidisciplinary teams, and delivering innovative solutions that meet client needs an...
3 weeks ago
Senior Full Stack .NET Developer
$110K - $130K *
Accelerate your career by developing scalable web applications with .NET and modern frameworks. Collaborate on innovative solutions, mentor peers, and drive technical excellence in a dynamic remote en...
2 weeks ago
$128K - $214K *
Engineer robust AWS cloud environments, providing Tier 2 support and automation. Collaborate with teams to ensure operational stability and security while managing system performance and incidents in...
Yesterday
$128K - $214K *
Empower teams by architecting and maintaining robust AWS cloud environments, ensuring operational stability and security while streamlining processes through automation and collaboration with developm...
Yesterday
$200K - $250K *
Join a high-impact team to build and operate cutting-edge infrastructure for trading systems. You'll tackle complex challenges in Kubernetes, observability, and CI/CD, driving platform evolution and s...
1 week ago
$78K - $116K *
Champion cybersecurity initiatives by enhancing security posture, managing vulnerabilities, and supporting incident response. Collaborate with IT and engineering teams to implement effective security...
6 days ago
$80K - $95K *
Optimize IT infrastructure by designing, implementing, and supporting systems and networks. Ensure uptime and security across multiple sites while collaborating with teams to enhance operations and re...
6 days ago
What does a Desktop Support Engineer do?
A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.
What skills are important for Desktop Support Engineer jobs?
Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.
What qualifications do employers look for?
Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.
Can I find Desktop Support Engineer jobs paying $100,000 or more?
Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.
How can I stand out when applying for a Desktop Support Engineer role?
Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.