Customer Success Manager Jobs in Framingham, MA

Partner with us to redefine success for SMB clients. You'll lead the transformation of our onboarding processes and risk management strategies, all while leveraging AI tools to enhance customer engage...

Drive customer success as a technical expert, partnering to optimize IoT deployments. Your strategic insights will enhance service adoption and expand account growth, delivering tangible business outc...

Drive strategic initiatives and enhance client engagement within the U.S. Institutional business by collaborating across teams to achieve growth objectives, operational excellence, and long-term relat...

Engage with US mortgage lenders to drive adoption of FICO's credit analytics and services. Lead initiatives to maximize revenue opportunities and enhance client experiences while providing strategic i...

Shape the future of client delivery by leading cross-functional projects, managing stakeholder relationships, and creating innovative solutions for seamless healthcare experiences. Join a team dedicat...

Transform client relationships by driving success outcomes and delivering measurable value. Leverage your ITIL expertise and business acumen to optimize service utilization, enhance customer satisfact...

Serve as the primary client liaison, driving satisfaction and retention while fostering partnerships and implementing effective client strategies for healthcare products. Collaborate cross-functionall...

Optimize the sales process by leveraging specialized expertise to enhance team efficiency, manage data, prepare comprehensive reports, and strengthen client relationships, enabling focused revenue gen...

Elevate the success and growth of strategic B2B2C partnerships by managing partner programs from evaluation to scaling, while collaborating cross-functionally to ensure operational excellence and outs...

Invent scalable customer success systems to enhance adoption and retention for a large portfolio. This role blends technical support with strategic program design to drive customer engagement and sati...

Join a team that's focused on enhancing client delivery and relationship growth. Drive data-driven strategies and cross-functional collaboration to optimize post-sale operations, ensuring exceptional...

Unlock potential by delivering expert technical support to Customer Success Managers across enterprise accounts. Drive impactful engagements focused on optimizing conversational AI solutions within a...

Shape the future of sales operations by collaborating with senior leaders to optimize processes, streamline workflows, and enhance efficiency for Enterprise Account Executives, driving impactful chang...

Develop strategic relationships as a Technical Customer Success Manager, driving customer adoption and satisfaction through technical expertise and business insight, while collaborating across teams t...

Lead the charge in enhancing client satisfaction by managing impactful implementations, optimizing benefit administration platforms, and driving continuous improvements across multiple teams to ensure...

Drive brand success by managing relationships from onboarding to renewal. Own revenue outcomes, leverage performance data, and facilitate growth for partnered brands while contributing to streamlined...

Transform enterprise client relationships by owning strategic outcomes, driving executive engagement, and leveraging AI capabilities to align with client goals. Lead commercial growth through renewals...

Drive customer success by leading global teams, improving retention, and enhancing product utilization, ensuring a seamless experience across diverse regions and platforms while driving operational ex...

Support leaders through strategic HR consulting, resolving complex employee relations, and driving engagement initiatives that align with organizational goals to enhance productivity and retention. El...

Partner with us to enhance customer experience through technical support and documentation. This role involves troubleshooting, collaborating with engineering, and driving process improvements in a fa...

Take ownership of client relationships by ensuring satisfaction, managing expectations, and delivering proactive communication. Collaborate with internal teams to enhance client performance and identi...

Lead executive partnerships for critical customer situations, enhancing value through technical resolution and strategic guidance, while managing complex engagements with senior stakeholders and align...

Join us to lead post-sale relations for enterprise clients, guiding their Onshape deployments, maximizing adoption and business value, and building strong executive partnerships to ensure success and...

Accelerate the growth of strategic partnerships by managing high-value accounts, driving revenue, and ensuring partner satisfaction through data-driven insights and proactive relationship building...

Partner with us to drive revenue growth by managing strategic accounts in the staffing vertical. Utilize your expertise to create account plans, maintain relationships, and ensure customer satisfactio...