Customer Service Representative Jobs

Find Customer Service Representative opportunities that match your experience and career goals on Ladders. Our job listings focus on vetted professional roles paying $100,000 or more, including senior customer service, client experience, and customer support positions. Explore opportunities with organizations seeking professionals who can build customer trust, resolve complex issues, and improve service operations.

What Customer Service Representatives Do

Customer Service Representatives help customers get answers, solve problems, and make the most of a company's products or services. Depending on the role and industry, responsibilities may include managing customer inquiries, troubleshooting issues, coordinating with internal teams, documenting interactions, and identifying recurring concerns. Senior and specialized positions may also involve account support, service quality improvement, customer retention, or team leadership.

Skills and Experience Employers Value

Employers commonly look for clear communication, active listening, sound judgment, empathy, and strong problem-solving skills. Experience with customer relationship management (CRM) platforms, support ticketing systems, product knowledge, and written communication can also be valuable. Leadership roles may call for coaching, performance analysis, process improvement, and the ability to use customer feedback to strengthen the service experience.

Career Paths in Customer Service

Customer service experience can lead to opportunities in customer success, account management, client experience, support operations, service management, and customer experience leadership. The path depends on your industry, strengths, and professional background. Use Ladders to explore vetted roles with compensation of $100,000 or more and find positions that align with your next career move.

Find Customer Service Representative Jobs on Ladders

Search Customer Service Representative and related job titles on Ladders to discover professional opportunities across industries. Review each listing for its responsibilities, qualifications, location, and compensation details, then apply to roles that fit your experience and goals.

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$67K - $110K *

Lead the charge in managing and investigating low to moderate complexity claims, ensuring timely resolutions and professional communication with all parties involved while maintaining high service sta...

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$125K - $150K *

Drive enterprise sales by building relationships and closing multi-million-dollar contracts. Collaborate with cross-functional teams to deliver tailored IT solutions, ensuring client satisfaction and...

4 days ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$70K - $100K *

Engage with residential customers to sell pest management solutions, ensuring exceptional service and support. Collaborate with teams to identify opportunities and maintain strong client relationships...

Today

  •   Less than 5 years exp.  •   Business Services

$70K - $100K *

Transform the pest control landscape by selling innovative solutions to residential customers. Engage with clients, assess their needs, and deliver exceptional service while driving business growth an...

Today

  •   Less than 5 years exp.  •   Business Services

$70K - $100K *

Join a team that's dedicated to delivering top-notch pest management solutions. You'll engage with residential customers, assess their needs, and provide expert recommendations to enhance their homes...

Today

  •   Less than 5 years exp.  •   Business Services

$70K - $100K *

Join our team to drive sales of top-tier pest management solutions, engaging with residential customers to assess needs and deliver tailored services. You'll play a vital role in enhancing customer sa...

Today

  •   Less than 5 years exp.  •   Business Services

$70K - $100K *

Join a team that's dedicated to providing top-notch pest management solutions. You'll assess customer needs, sell services, and ensure satisfaction while collaborating with various departments to driv...

Today

  •   Less than 5 years exp.  •   Business Services

$70K - $100K *

Grow your career with a dynamic role focused on selling pest management solutions. Engage with residential customers, assess their needs, and provide expert recommendations while collaborating with va...

1 week ago

  •   Less than 5 years exp.  •   Business Services

$70K - $100K *

Grow your career with a dynamic role focused on selling pest management solutions. Engage with residential customers, assess their needs, and provide expert recommendations to enhance their homes whil...

1 week ago

  •   Less than 5 years exp.  •   Business Services

$40K - $150K *

Elevate customer experiences by forging lasting relationships. Drive onboarding strategies, manage project risks, and collaborate within the team to exceed objectives in a dynamic, customer-focused en...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$80K - $93K *

Champion exceptional member experiences by leading initiatives in contact center technology, service quality, and process improvements. Collaborate with cross-functional teams to enhance service deliv...

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$81K - $105K *

Advance your sales career by driving demand and building enterprise accounts. In this hybrid role, you'll engage with industry leaders while honing your SaaS sales skills and paving the way for future...

Toronto, ONRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$63K - $105K *

Optimize territory management by conducting boiler inspections and educating agents. Leverage your expertise to enhance service quality and foster strong relationships with insurance agents, ensuring...

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$65K - $125K *

Join a team that's dedicated to building lasting relationships with business owners. Leverage your sales expertise to support existing clients and drive new business growth while managing a portfolio...

2 days ago

  •   Less than 5 years exp.  •   Energy & Utilities

$65K - $100K *

Join a team that's dedicated to driving new business and building client relationships. As a Sales Development Representative, you'll receive hands-on training and mentorship, setting the stage for a...

5 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$72K - $100K *

Launch your career in tech sales with comprehensive training and support. Join a dynamic team focused on generating new business and building client relationships, while enjoying unlimited earning pot...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$65K - $100K *

Accelerate progress at the forefront of sales development by engaging clients, building relationships, and driving revenue growth through effective communication and strategic outreach in a dynamic te...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Join our innovative team as a strategic leader driving success in enterprise accounts. Own the initiation phase, transforming technology into value while navigating diverse environments and empowering...

Reposted today

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$50K - $150K *

Drive strategic sales initiatives and foster client partnerships to maximize revenue. Leverage industry expertise and consultative selling to develop tailored solutions, ensuring client satisfaction a...

Chicago, ILRemote

3 weeks ago

  •   5 - 7 years exp.  •   Media

$50K - $140K *

Elevate your sales career by driving revenue growth through strategic relationships with hearing healthcare professionals. Enhance customer satisfaction while achieving sales targets and expanding mar...

Reposted 4 days ago

  •   Less than 5 years exp.  •   Consumer Technology

$70K - $95K *

Engage with local business leaders to build relationships and drive sales. As a Business Development Representative, you'll identify client needs and deliver tailored employee benefit solutions, foste...

4 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$70K - $95K *

Build lasting relationships and drive growth as you engage with business leaders, providing tailored employee benefit solutions in a dynamic, face-to-face sales environment. Make a meaningful impact w...

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$141K - $189K *

Transform your career by driving sales success within the US Federal Government sector. Build trusted relationships, strategize account plans, and exceed quotas while collaborating with a dynamic team...

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $150K *

Lead strategic public relations initiatives to enhance external visibility, develop compelling narratives, and foster media relationships. Collaborate with cross-functional teams to communicate busine...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Business Services

$120K - $150K *

Transform external communications by leading strategic PR initiatives, enhancing media visibility, and crafting compelling narratives that showcase industry expertise and client impact, while collabor...

Yesterday

  •   5 - 7 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What does a Customer Service Representative do?question toggle

    A Customer Service Representative assists customers with questions, product or service issues, and requests. Responsibilities can include troubleshooting, documenting interactions, coordinating with other teams, and helping improve the customer experience.

  • What skills are important for Customer Service Representative jobs?question toggle

    Communication, active listening, empathy, problem-solving, and organization are commonly valued. Depending on the role, employers may also seek CRM or ticketing-system experience, product knowledge, and skills in customer retention or service operations.

  • What career paths can follow customer service experience?question toggle

    Customer service professionals may move into customer success, account management, client experience, support operations, service management, or customer experience leadership, depending on their skills and experience.

  • Are Customer Service Representative jobs on Ladders vetted?question toggle

    Ladders focuses on vetted professional job opportunities paying $100,000 or more. Review individual listings to confirm role requirements, compensation details, and other specifics.

  • How can I find Customer Service Representative jobs paying $100,000 or more?question toggle

    Search Ladders for Customer Service Representative and related titles, then review listings for compensation, responsibilities, qualifications, and location to find opportunities that fit your background.