Customer Service Representative Jobs

Find Customer Service Representative opportunities that match your experience and career goals on Ladders. Our job listings focus on vetted professional roles paying $100,000 or more, including senior customer service, client experience, and customer support positions. Explore opportunities with organizations seeking professionals who can build customer trust, resolve complex issues, and improve service operations.

What Customer Service Representatives Do

Customer Service Representatives help customers get answers, solve problems, and make the most of a company's products or services. Depending on the role and industry, responsibilities may include managing customer inquiries, troubleshooting issues, coordinating with internal teams, documenting interactions, and identifying recurring concerns. Senior and specialized positions may also involve account support, service quality improvement, customer retention, or team leadership.

Skills and Experience Employers Value

Employers commonly look for clear communication, active listening, sound judgment, empathy, and strong problem-solving skills. Experience with customer relationship management (CRM) platforms, support ticketing systems, product knowledge, and written communication can also be valuable. Leadership roles may call for coaching, performance analysis, process improvement, and the ability to use customer feedback to strengthen the service experience.

Career Paths in Customer Service

Customer service experience can lead to opportunities in customer success, account management, client experience, support operations, service management, and customer experience leadership. The path depends on your industry, strengths, and professional background. Use Ladders to explore vetted roles with compensation of $100,000 or more and find positions that align with your next career move.

Find Customer Service Representative Jobs on Ladders

Search Customer Service Representative and related job titles on Ladders to discover professional opportunities across industries. Review each listing for its responsibilities, qualifications, location, and compensation details, then apply to roles that fit your experience and goals.

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$80K - $100K *

Join a team that's driving growth in the beverage industry by targeting new accounts and maintaining relationships in the Boston area. Leverage your sales expertise to expand our market presence and e...

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Lead the charge in delivering exceptional patient care as a Staff Pharmacist, collaborating with healthcare teams to optimize medication therapy and enhance pharmacy operations while ensuring complian...

1 week ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$80K - $95K *

Engage with customers and drive satisfaction by managing orders, communications, and relationships. Collaborate cross-functionally to enhance service delivery and support commercial negotiations, ensu...

2 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$96K *

Unlock growth by promoting advanced imaging systems in hospitals, educating medical staff, and building strong relationships with sales teams to achieve sales goals and enhance clinical expertise acro...

Yesterday

  •   Less than 5 years exp.  •   Healthcare

$110K - $130K *

Shape the future of colleague and labor relations by leading strategic initiatives, optimizing operations, and ensuring compliance across multiple regions. Collaborate with leaders to enhance performa...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$80K - $95K *

Join a team that's dedicated to driving sales of innovative Surgical Technologies. You'll build relationships with healthcare professionals, support procedures, and achieve sales goals while managing...

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$70K - $150K *

Champion sales growth by developing strategic channels in Arizona, focusing on portable equipment. Build relationships with municipalities and end-users to enhance market share and drive profitable gr...

4 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$70K - $150K *

Drive sales growth by developing strategic channels in Northern California, focusing on portable equipment. Build relationships with municipalities and end-users to enhance market share and achieve re...

4 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$70K - $150K *

Join us in expanding sales channels for portable equipment in Southern California. Drive market share growth through strategic account management and relationship building, ensuring alignment with com...

4 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$115K *

Drive member advocacy by guiding labour relations, negotiating contracts, and resolving complex issues in a healthcare environment. Collaborate with teams to ensure rights are upheld and provide essen...

Sudbury, ONIn-Person

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$85K - $95K *

Unlock potential by driving sales strategy and customer growth across diverse segments. Provide on-site technical support and engage with clients to achieve revenue goals while managing a dynamic terr...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$75K - $98K *

Champion sales excellence by developing relationships with healthcare professionals, driving product loyalty, and executing strategic territory plans to enhance client engagement and influence prescri...

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$115K *

Oversee daily operations in a fast-paced service center, leading teams to enhance efficiency, service quality, and customer satisfaction. Drive performance management and foster a high-performance cul...

3 weeks ago

  •   Less than 5 years exp.  •   Transportation

$128K - $160K *

Transform client relationships by managing diverse loan portfolios, driving new business growth, and providing expert financial counsel. Collaborate with teams to enhance customer loyalty and profitab...

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$70K - $120K *

Drive sales success by building relationships with dental professionals, promoting innovative products, and achieving targets. Leverage your expertise to deliver exceptional customer service and suppo...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Healthcare

$75K - $100K *

Advance customer relationships by managing accounts and delivering tailored solutions. Leverage extensive training and support to drive sales growth across diverse industries while ensuring exceptiona...

3 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$75K - $100K *

Unlock potential by managing and expanding customer accounts, delivering tailored business solutions, and ensuring exceptional service through collaboration with our sales support team...

St. Albert, ABIn-Person

3 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$75K - $100K *

Accelerate progress at customer accounts by delivering tailored solutions and exceptional service. Collaborate with a dedicated sales support team to enhance client relationships across diverse indust...

Leduc, ABIn-Person

3 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$75K - $100K *

Develop and manage customer accounts, delivering tailored solutions and exceptional service across diverse industries while collaborating with a dedicated sales support team to drive growth and satisf...

Edmonton, ABIn-Person

3 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$75K - $100K *

Join us to manage and expand customer accounts, delivering tailored solutions and exceptional service across diverse industries while collaborating with our dedicated sales support team...

3 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$85K - $107K *

Grow and manage customer accounts, delivering tailored solutions and exceptional service while collaborating with a dedicated sales support team to drive success across diverse industries...

Surrey, BCIn-Person

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$85K - $107K *

Drive customer success by managing and expanding accounts, delivering tailored solutions, and ensuring exceptional service through collaboration with our dedicated sales support team...

Burnaby, BCIn-Person

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$85K - $107K *

Engage with diverse clients to manage and expand accounts, delivering tailored solutions and exceptional service while collaborating with a dedicated sales support team to drive success across various...

Vancouver, BCIn-Person

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$85K - $107K *

Join a team that's dedicated to managing and growing customer accounts, providing tailored business solutions, and delivering exceptional service across diverse industries...

Richmond, BCIn-Person

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$75K - $130K *

Drive revenue growth and expand market share by managing and developing key accounts in the flow control sector. Build relationships with customers and vendors, leveraging solution selling and strateg...

Tinley Park, ILRemote

Reposted 4 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

Frequently Asked Questions (FAQ)

  • What does a Customer Service Representative do?question toggle

    A Customer Service Representative assists customers with questions, product or service issues, and requests. Responsibilities can include troubleshooting, documenting interactions, coordinating with other teams, and helping improve the customer experience.

  • What skills are important for Customer Service Representative jobs?question toggle

    Communication, active listening, empathy, problem-solving, and organization are commonly valued. Depending on the role, employers may also seek CRM or ticketing-system experience, product knowledge, and skills in customer retention or service operations.

  • What career paths can follow customer service experience?question toggle

    Customer service professionals may move into customer success, account management, client experience, support operations, service management, or customer experience leadership, depending on their skills and experience.

  • Are Customer Service Representative jobs on Ladders vetted?question toggle

    Ladders focuses on vetted professional job opportunities paying $100,000 or more. Review individual listings to confirm role requirements, compensation details, and other specifics.

  • How can I find Customer Service Representative jobs paying $100,000 or more?question toggle

    Search Ladders for Customer Service Representative and related titles, then review listings for compensation, responsibilities, qualifications, and location to find opportunities that fit your background.