Customer Service Representative Jobs

Find Customer Service Representative opportunities that match your experience and career goals on Ladders. Our job listings focus on vetted professional roles paying $100,000 or more, including senior customer service, client experience, and customer support positions. Explore opportunities with organizations seeking professionals who can build customer trust, resolve complex issues, and improve service operations.

What Customer Service Representatives Do

Customer Service Representatives help customers get answers, solve problems, and make the most of a company's products or services. Depending on the role and industry, responsibilities may include managing customer inquiries, troubleshooting issues, coordinating with internal teams, documenting interactions, and identifying recurring concerns. Senior and specialized positions may also involve account support, service quality improvement, customer retention, or team leadership.

Skills and Experience Employers Value

Employers commonly look for clear communication, active listening, sound judgment, empathy, and strong problem-solving skills. Experience with customer relationship management (CRM) platforms, support ticketing systems, product knowledge, and written communication can also be valuable. Leadership roles may call for coaching, performance analysis, process improvement, and the ability to use customer feedback to strengthen the service experience.

Career Paths in Customer Service

Customer service experience can lead to opportunities in customer success, account management, client experience, support operations, service management, and customer experience leadership. The path depends on your industry, strengths, and professional background. Use Ladders to explore vetted roles with compensation of $100,000 or more and find positions that align with your next career move.

Find Customer Service Representative Jobs on Ladders

Search Customer Service Representative and related job titles on Ladders to discover professional opportunities across industries. Review each listing for its responsibilities, qualifications, location, and compensation details, then apply to roles that fit your experience and goals.

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$64K - $149K *

Unlock potential by driving growth in nonstandard auto insurance sales while building strong customer relationships and providing tailored solutions to meet their needs. Join a dynamic team focused on...

5 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$64K - $149K *

Join us to drive growth in nonstandard auto insurance sales while building lasting customer relationships. Leverage inbound leads and comprehensive training to exceed sales goals and expand your earni...

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$64K - $149K *

Unlock potential by driving growth in nonstandard auto insurance sales while building strong customer relationships. Leverage inbound leads to exceed sales goals and expand your earnings with addition...

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$71K - $120K *

Join a team that's driving growth through strategic account management, leveraging technology solutions to enhance customer engagement and revenue. Collaborate with cross-functional teams to deliver e...

Yesterday

  •   Less than 5 years exp.  •   Consumer Technology

$90K - $110K *

Shape customer relationships and drive sales excellence by managing accounts, providing strategic support, and facilitating solutions. Collaborate with internal teams to ensure timely delivery and enh...

2 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$88K - $122K *

Empower a dynamic Customer Service team by providing strategic leadership, driving operational excellence, and fostering talent development to enhance customer satisfaction and business growth...

Windsor, ONIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$120K - $140K *

Drive early-stage account engagement by identifying prospects and building relationships. Leverage your SDR experience in cybersecurity to create qualified opportunities and support Sales Directors in...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$63K - $120K *

Drive revenue growth by managing high-volume sales interactions, building client relationships, and executing precise strategies to exceed performance metrics. Thrive in a fast-paced environment while...

United StatesRemote

4 weeks ago

  •   Less than 5 years exp.  •   Transportation

$80K - $95K *

Empower your career by driving merchant services sales, leveraging referrals, and building strong client relationships. Utilize your expertise to enhance customer satisfaction and contribute to the gr...

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$90K - $110K *

Transform customer relationships by expanding accounts and driving new business. Leverage your expertise to enhance satisfaction and profitability while managing complex requirements and delivering ta...

2 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$68K - $102K *

Advance your career by tackling complex field service challenges, collaborating with customers and teams to ensure optimal performance of power distribution equipment. Engage in hands-on problem-solvi...

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$32K - $137K *

Accelerate progress at our remote team by guiding clients through financial decisions. Leverage your consultative skills to manage inbound calls, build trust, and exceed performance goals in a support...

Virginia, USRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$32K - $137K *

Join our remote team to guide clients through financial challenges, leveraging inbound opportunities to achieve their goals. Focus on building trust and closing deals without cold calling, while enjoy...

Arizona, USRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$32K - $137K *

Grow your career by guiding clients through financial decisions with empathy and integrity. Leverage inbound opportunities to meet performance goals in a supportive, remote environment focused on prof...

Idaho, USRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$32K - $137K *

Transform client experiences by guiding them through financial decisions. Leverage inbound opportunities to build trust and achieve performance goals in a supportive, remote environment. Embrace growt...

Alabama, USRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$32K - $137K *

Join our expanding remote team to guide clients through financial challenges. Leverage inbound opportunities to build trust and achieve performance goals in a supportive, high-energy environment. No c...

Michigan, USRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$32K - $137K *

Unlock your potential by guiding clients through financial challenges. Join a dynamic remote team focused on delivering exceptional service without cold calling. Enjoy inbound leads and a supportive e...

South Carolina, USRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$32K - $137K *

Join a team that's dedicated to guiding clients through financial challenges. Leverage your skills in a supportive, remote environment, focusing on inbound opportunities to help clients achieve their...

Kentucky, USRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$68K - $99K *

Drive sales success by developing strategies and building relationships with customers. Collaborate with teams to exceed goals and enhance service offerings, ensuring effective communication and timel...

Today

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$68K - $102K *

Transform customer experiences by providing expert field service support for power distribution and critical infrastructure. Collaborate with teams to diagnose, repair, and maintain equipment, ensurin...

Today

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$68K - $102K *

Oversee field service operations, ensuring high-quality assembly, maintenance, and repairs of critical power infrastructure while collaborating with customers and teams for optimal solutions and suppo...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$68K - $102K *

Join a team that's dedicated to delivering exceptional field service solutions. Collaborate with customers and partners to perform assembly, diagnostics, and maintenance on critical power equipment in...

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$68K - $102K *

Champion your career by engaging with customers and teams to perform assembly, diagnostics, and maintenance on critical power equipment. This role offers hands-on problem-solving opportunities in dyna...

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$68K - $102K *

Drive impactful field service solutions by collaborating with customers and teams to perform assembly, diagnostics, and maintenance on power distribution equipment in diverse environments. Embrace pro...

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$60K - $250K *

Deliver exceptional client service by acquiring and managing allied healthcare clients through proactive outreach, effective negotiation, and strategic marketing. Collaborate with teams to meet client...

3 days ago

  •   Less than 5 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What does a Customer Service Representative do?question toggle

    A Customer Service Representative assists customers with questions, product or service issues, and requests. Responsibilities can include troubleshooting, documenting interactions, coordinating with other teams, and helping improve the customer experience.

  • What skills are important for Customer Service Representative jobs?question toggle

    Communication, active listening, empathy, problem-solving, and organization are commonly valued. Depending on the role, employers may also seek CRM or ticketing-system experience, product knowledge, and skills in customer retention or service operations.

  • What career paths can follow customer service experience?question toggle

    Customer service professionals may move into customer success, account management, client experience, support operations, service management, or customer experience leadership, depending on their skills and experience.

  • Are Customer Service Representative jobs on Ladders vetted?question toggle

    Ladders focuses on vetted professional job opportunities paying $100,000 or more. Review individual listings to confirm role requirements, compensation details, and other specifics.

  • How can I find Customer Service Representative jobs paying $100,000 or more?question toggle

    Search Ladders for Customer Service Representative and related titles, then review listings for compensation, responsibilities, qualifications, and location to find opportunities that fit your background.