Customer Service Representative Jobs

Find Customer Service Representative opportunities that match your experience and career goals on Ladders. Our job listings focus on vetted professional roles paying $100,000 or more, including senior customer service, client experience, and customer support positions. Explore opportunities with organizations seeking professionals who can build customer trust, resolve complex issues, and improve service operations.

What Customer Service Representatives Do

Customer Service Representatives help customers get answers, solve problems, and make the most of a company's products or services. Depending on the role and industry, responsibilities may include managing customer inquiries, troubleshooting issues, coordinating with internal teams, documenting interactions, and identifying recurring concerns. Senior and specialized positions may also involve account support, service quality improvement, customer retention, or team leadership.

Skills and Experience Employers Value

Employers commonly look for clear communication, active listening, sound judgment, empathy, and strong problem-solving skills. Experience with customer relationship management (CRM) platforms, support ticketing systems, product knowledge, and written communication can also be valuable. Leadership roles may call for coaching, performance analysis, process improvement, and the ability to use customer feedback to strengthen the service experience.

Career Paths in Customer Service

Customer service experience can lead to opportunities in customer success, account management, client experience, support operations, service management, and customer experience leadership. The path depends on your industry, strengths, and professional background. Use Ladders to explore vetted roles with compensation of $100,000 or more and find positions that align with your next career move.

Find Customer Service Representative Jobs on Ladders

Search Customer Service Representative and related job titles on Ladders to discover professional opportunities across industries. Review each listing for its responsibilities, qualifications, location, and compensation details, then apply to roles that fit your experience and goals.

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$85K - $100K *

Explore a dynamic sales role focused on generating leads and driving revenue. Collaborate in workshops, receive comprehensive training, and enjoy ample growth opportunities while making a positive imp...

Reposted yesterday

  •   Less than 5 years exp.  •   Hospitals & Medical Centers

$85K - $100K *

Build strong relationships and drive revenue growth by generating sales from provided leads, while participating in training and workshops designed to enhance your sales skills and career development...

Reposted 4 days ago

  •   Less than 5 years exp.  •   Hospitals & Medical Centers

$85K - $100K *

Join a team that's dedicated to driving sales success through provided leads, enhancing your career potential with training programs and workshops while enjoying substantial income and benefits...

Reposted 4 days ago

  •   Less than 5 years exp.  •   Hospitals & Medical Centers

$84K - $123K *

Shape the future of power systems by providing expert field support, managing projects, and building strong customer relationships while utilizing advanced digital tools for problem resolution and sys...

Reposted 2 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$84K - $123K *

Manage field service operations, support power systems lifecycle, mentor staff, and ensure customer satisfaction through timely project execution and effective troubleshooting across electrical distri...

Reposted 2 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$84K - $123K *

Transform the future of electrical systems by providing expert installation, maintenance, and troubleshooting support. Collaborate with clients and lead projects to enhance power distribution solution...

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$84K - $123K *

Support customers by installing, testing, and maintaining electrical systems. Manage projects and mentor technicians while ensuring safety and compliance. Utilize digital tools for efficient service d...

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$84K - $123K *

Elevate customer support by installing, maintaining, and troubleshooting electrical systems. Manage projects, mentor technicians, and utilize digital tools to enhance service delivery across various i...

4 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$84K - $123K *

Empower customers by providing expert support throughout the power system lifecycle, managing projects, and mentoring technicians. Utilize advanced digital tools to enhance service delivery and foster...

4 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$84K - $123K *

Lead the charge in delivering exceptional field service support across the power system lifecycle, managing projects, mentoring technicians, and fostering strong customer relationships while utilizing...

4 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$84K - $123K *

Unlock potential by providing expert support across the power system lifecycle. Manage projects, mentor technicians, and enhance customer relationships while utilizing advanced digital tools for effic...

4 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$62K - $104K *

Advance your career by connecting homeowners with renewable energy solutions. Enjoy paid training, coaching, and uncapped commission opportunities while achieving performance goals in a supportive tea...

4 days ago

  •   Less than 5 years exp.  •   Energy & Utilities

$76K - $89K *

Drive customer satisfaction by managing accounts, executing orders, and coordinating with internal teams. Utilize CRM systems to support sales and ensure compliance with contract requirements while ma...

Reposted 4 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Drive partner growth and customer success by building strategic relationships, aligning teams, and identifying opportunities to expand market share and enhance customer satisfaction through tailored E...

2 days ago

  •   Less than 5 years exp.  •   Business Services

$50K - $150K *

Drive sales growth by engaging clients through strategic outreach and tailored presentations. Collaborate with teams to deliver innovative packaging solutions while leveraging CRM tools to optimize cl...

3 weeks ago

  •   Less than 5 years exp.  •   Media

$50K - $150K *

Elevate your career by driving sales of innovative packaging solutions through strategic outreach and client engagement. Collaborate with teams to develop tailored strategies and enhance customer rela...

Orlando, FLRemote

3 weeks ago

  •   Less than 5 years exp.  •   Media

$50K - $150K *

Empower your career by driving sales of innovative packaging solutions through strategic outreach and client engagement. Collaborate with a dynamic team to enhance customer relationships and achieve s...

3 weeks ago

  •   Less than 5 years exp.  •   Media

$50K - $150K *

Accelerate progress at driving sales of innovative packaging solutions through strategic outreach and client engagement in a dynamic territory. Collaborate with teams to enhance client relationships a...

Chicago, ILRemote

3 weeks ago

  •   Less than 5 years exp.  •   Media

$50K - $150K *

Champion innovative packaging solutions by driving sales through strategic outreach and client engagement. Leverage your expertise to build relationships and deliver tailored solutions that meet custo...

3 weeks ago

  •   Less than 5 years exp.  •   Media

$50K - $150K *

Unlock potential by driving sales of innovative packaging solutions through strategic outreach and client engagement. Collaborate with teams to enhance customer relationships and achieve sales targets...

Mcallen, TXRemote

3 weeks ago

  •   Less than 5 years exp.  •   Media

$75K - $140K *

Join a team that's driving personal lines growth by managing agent relationships and optimizing regional strategies to enhance profitability and support. Leverage your skills to build partnerships, en...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$72K - $93K *

Collaborate with a dynamic team to deliver exceptional on-site technical support, leveraging your expertise to diagnose and resolve customer issues while enhancing their experience with our services...

RemoteRemote

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$81K - $92K *

Drive sales growth by collaborating with distributors and retailers. Cultivate relationships, identify opportunities, and motivate partners to ensure product success in the marketplace. Be the face of...

1 week ago

  •   Less than 5 years exp.  •   Food & Beverages

$85K - $100K *

Lead a dynamic customer service team, enhancing performance and efficiency while resolving escalated issues. Shape a positive environment that prioritizes top-notch service and continuous improvement...

3 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$85K - $100K *

Lead a dynamic customer service team, enhancing performance and efficiency while resolving escalated issues. Drive a positive environment and implement improvements to deliver exceptional service and...

3 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

Frequently Asked Questions (FAQ)

  • What does a Customer Service Representative do?question toggle

    A Customer Service Representative assists customers with questions, product or service issues, and requests. Responsibilities can include troubleshooting, documenting interactions, coordinating with other teams, and helping improve the customer experience.

  • What skills are important for Customer Service Representative jobs?question toggle

    Communication, active listening, empathy, problem-solving, and organization are commonly valued. Depending on the role, employers may also seek CRM or ticketing-system experience, product knowledge, and skills in customer retention or service operations.

  • What career paths can follow customer service experience?question toggle

    Customer service professionals may move into customer success, account management, client experience, support operations, service management, or customer experience leadership, depending on their skills and experience.

  • Are Customer Service Representative jobs on Ladders vetted?question toggle

    Ladders focuses on vetted professional job opportunities paying $100,000 or more. Review individual listings to confirm role requirements, compensation details, and other specifics.

  • How can I find Customer Service Representative jobs paying $100,000 or more?question toggle

    Search Ladders for Customer Service Representative and related titles, then review listings for compensation, responsibilities, qualifications, and location to find opportunities that fit your background.