Customer Service Representative Jobs

Find Customer Service Representative opportunities that match your experience and career goals on Ladders. Our job listings focus on vetted professional roles paying $100,000 or more, including senior customer service, client experience, and customer support positions. Explore opportunities with organizations seeking professionals who can build customer trust, resolve complex issues, and improve service operations.

What Customer Service Representatives Do

Customer Service Representatives help customers get answers, solve problems, and make the most of a company's products or services. Depending on the role and industry, responsibilities may include managing customer inquiries, troubleshooting issues, coordinating with internal teams, documenting interactions, and identifying recurring concerns. Senior and specialized positions may also involve account support, service quality improvement, customer retention, or team leadership.

Skills and Experience Employers Value

Employers commonly look for clear communication, active listening, sound judgment, empathy, and strong problem-solving skills. Experience with customer relationship management (CRM) platforms, support ticketing systems, product knowledge, and written communication can also be valuable. Leadership roles may call for coaching, performance analysis, process improvement, and the ability to use customer feedback to strengthen the service experience.

Career Paths in Customer Service

Customer service experience can lead to opportunities in customer success, account management, client experience, support operations, service management, and customer experience leadership. The path depends on your industry, strengths, and professional background. Use Ladders to explore vetted roles with compensation of $100,000 or more and find positions that align with your next career move.

Find Customer Service Representative Jobs on Ladders

Search Customer Service Representative and related job titles on Ladders to discover professional opportunities across industries. Review each listing for its responsibilities, qualifications, location, and compensation details, then apply to roles that fit your experience and goals.

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$100K - $120K *

Grow your career with a dynamic role focused on expanding business lines, fostering client relationships, and driving revenue growth. Collaborate with teams to deliver exceptional service and support...

Homer, ILRemote

1 week ago

  •   Less than 5 years exp.  •   Energy & Utilities

$85K - $150K *

Elevate client experiences by providing compassionate guidance in funeral selections, ensuring families feel supported through every step. Collaborate with team members to maintain high service standa...

5 days ago

  •   Less than 5 years exp.  •   Business Services

$80K - $100K *

Unlock potential by joining a dedicated team that supports families through compassionate service and expert guidance in their time of need, while achieving unlimited earning potential through proacti...

5 days ago

  •   Less than 5 years exp.  •   Business Services

$40K - $250K *

Guide families through meaningful decisions in final arrangements. Deliver compassionate support and education on pre-need and at-need services while managing sales pipelines and building community re...

5 days ago

  •   Less than 5 years exp.  •   Business Services

$80K - $100K *

Grow your career with a rewarding inside sales role, assisting families with compassionate service and support. Leverage provided leads to build relationships and drive success in a meaningful industr...

5 days ago

  •   Less than 5 years exp.  •   Business Services

$100K - $160K *

Drive strategic sales in the Measurement sector by identifying opportunities, building relationships, and delivering tailored solutions. Collaborate with teams to enhance customer satisfaction and con...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$100K - $160K *

Join a team that's dedicated to driving Measurement sales in a dynamic territory. Cultivate strong customer relationships, leverage strategic insights, and help deliver sustainable solutions while man...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$100K - $160K *

Drive strategic opportunities by building lasting customer relationships. Leverage your technical sales expertise to position solutions that enhance customer success and sustainability in diverse mark...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$104K - $114K *

Join our team to provide exceptional technical support and training, ensuring product success and customer satisfaction. Collaborate with internal teams and mentor junior technicians while driving con...

Val-d'or, QCIn-Person

Reposted 2 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$76K - $145K *

Accelerate progress at the forefront of field sales by defining markets, building customer relationships, and driving sales growth through tailored solutions and strategic planning in the electronics...

1 week ago

  •   Less than 5 years exp.  •   Consumer Technology

$76K - $145K *

Engage with key customers and define market strategies to drive sales growth. Collaborate with engineers to deliver tailored solutions while ensuring customer satisfaction and preparing comprehensive...

1 week ago

  •   Less than 5 years exp.  •   Consumer Technology

$84K - $145K *

Elevate your sales career by defining markets and building relationships in a dynamic field sales role. Drive strategic plans, enhance customer satisfaction, and unlock new opportunities while promoti...

RemoteRemote

3 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$91K - $150K *

Empower your career by driving sales in the Orange County/Irvine territory. Build strategic relationships, enhance customer satisfaction, and leverage your expertise in the electronics industry to unl...

3 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$120K - $300K *

Drive account and territory development through B2B sales, cold calling, and client meetings. Focus on polished concrete and epoxy flooring systems, ensuring successful proposal delivery and material...

4 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$77K - $129K *

Lead a Customer Care team to enhance order management and service resolution. Drive operational excellence and continuous improvement while fostering collaboration across departments to achieve outsta...

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$60K - $150K *

Grow your career with a dynamic Outside Sales role focused on B2B solutions. Engage with customers, develop leads, and achieve sales goals while enjoying extensive training and mentorship opportunitie...

Today

  •   Less than 5 years exp.  •   Staffing

$60K - $150K *

Grow your career with a dynamic Outside Sales role focused on B2B solutions. Engage with clients, drive sales, and utilize training to exceed goals while enjoying competitive compensation and career a...

2 days ago

  •   Less than 5 years exp.  •   Staffing

$70K - $150K *

Shape the future of B2B sales by driving customer solutions in work apparel. Leverage your skills in prospecting, cold-calling, and closing deals while achieving sales goals in a dynamic, supportive e...

1 week ago

  •   Less than 5 years exp.  •   Staffing

$70K - $150K *

Take ownership of driving sales success by prospecting and developing leads in a dynamic B2B environment. Utilize your skills in cold-calling, negotiations, and customer engagement to exceed sales goa...

1 week ago

  •   Less than 5 years exp.  •   Staffing

$70K - $150K *

Partner with us to drive sales growth by providing tailored work apparel solutions. Engage with clients through prospecting, cold-calling, and in-person meetings, while achieving sales goals and enhan...

1 week ago

  •   Less than 5 years exp.  •   Staffing

$60K - $150K *

Accelerate your career by driving sales and building relationships in a dynamic B2B environment. Leverage your skills in prospecting, negotiations, and customer solutions to exceed goals and contribut...

1 week ago

  •   Less than 5 years exp.  •   Staffing

$70K - $150K *

Drive customer success by prospecting and closing B2B sales in a dynamic environment. Utilize training to excel in cold-calling, negotiations, and relationship-building, while achieving weekly sales g...

1 week ago

  •   Less than 5 years exp.  •   Staffing

$70K - $150K *

Contribute to business growth by prospecting and closing sales in a dynamic B2B environment. Leverage training to deliver tailored solutions, exceed sales goals, and build lasting customer relationshi...

1 week ago

  •   Less than 5 years exp.  •   Staffing

$60K - $150K *

Join a team that's dedicated to delivering exceptional work apparel solutions. In this B2B sales role, you'll prospect, develop leads, and achieve sales goals while receiving comprehensive training an...

1 week ago

  •   Less than 5 years exp.  •   Staffing

$60K - $150K *

Join a team that's dedicated to delivering exceptional work apparel solutions. In this B2B sales role, you'll prospect, develop leads, and achieve sales goals while receiving comprehensive training an...

1 week ago

  •   Less than 5 years exp.  •   Staffing

Frequently Asked Questions (FAQ)

  • What does a Customer Service Representative do?question toggle

    A Customer Service Representative assists customers with questions, product or service issues, and requests. Responsibilities can include troubleshooting, documenting interactions, coordinating with other teams, and helping improve the customer experience.

  • What skills are important for Customer Service Representative jobs?question toggle

    Communication, active listening, empathy, problem-solving, and organization are commonly valued. Depending on the role, employers may also seek CRM or ticketing-system experience, product knowledge, and skills in customer retention or service operations.

  • What career paths can follow customer service experience?question toggle

    Customer service professionals may move into customer success, account management, client experience, support operations, service management, or customer experience leadership, depending on their skills and experience.

  • Are Customer Service Representative jobs on Ladders vetted?question toggle

    Ladders focuses on vetted professional job opportunities paying $100,000 or more. Review individual listings to confirm role requirements, compensation details, and other specifics.

  • How can I find Customer Service Representative jobs paying $100,000 or more?question toggle

    Search Ladders for Customer Service Representative and related titles, then review listings for compensation, responsibilities, qualifications, and location to find opportunities that fit your background.