Customer Service Representative Jobs

Find Customer Service Representative opportunities that match your experience and career goals on Ladders. Our job listings focus on vetted professional roles paying $100,000 or more, including senior customer service, client experience, and customer support positions. Explore opportunities with organizations seeking professionals who can build customer trust, resolve complex issues, and improve service operations.

What Customer Service Representatives Do

Customer Service Representatives help customers get answers, solve problems, and make the most of a company's products or services. Depending on the role and industry, responsibilities may include managing customer inquiries, troubleshooting issues, coordinating with internal teams, documenting interactions, and identifying recurring concerns. Senior and specialized positions may also involve account support, service quality improvement, customer retention, or team leadership.

Skills and Experience Employers Value

Employers commonly look for clear communication, active listening, sound judgment, empathy, and strong problem-solving skills. Experience with customer relationship management (CRM) platforms, support ticketing systems, product knowledge, and written communication can also be valuable. Leadership roles may call for coaching, performance analysis, process improvement, and the ability to use customer feedback to strengthen the service experience.

Career Paths in Customer Service

Customer service experience can lead to opportunities in customer success, account management, client experience, support operations, service management, and customer experience leadership. The path depends on your industry, strengths, and professional background. Use Ladders to explore vetted roles with compensation of $100,000 or more and find positions that align with your next career move.

Find Customer Service Representative Jobs on Ladders

Search Customer Service Representative and related job titles on Ladders to discover professional opportunities across industries. Review each listing for its responsibilities, qualifications, location, and compensation details, then apply to roles that fit your experience and goals.

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$111K - $201K *

Reimagine financial operations by leading Oracle ERP initiatives, ensuring seamless integration between finance and IT. Drive enhancements, oversee month-end processes, and translate complex needs int...

El Segundo, CARemote

4 days ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$120K - $160K *

Empower your career by leading strategic capture efforts to secure significant business opportunities. Collaborate with cross-functional teams to develop winning strategies and drive successful bid su...

United StatesRemote

4 days ago

  •   8 - 10 years exp.  •   Business Services

$185K - $210K *

Drive sales success by leading territory initiatives, fostering relationships with healthcare professionals, and executing strategic plans to meet revenue goals while ensuring compliance with industry...

Seattle, WARemote

2 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$130K - $155K *

Advance operational excellence by leading a high-performing Field Service team across North America. Drive customer satisfaction, employee engagement, and continuous improvement while ensuring safe an...

RemoteRemote

3 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$130K - $160K *

Empower a high-performing team of Field Service Engineers across North America, driving operational excellence and customer satisfaction while ensuring compliance and continuous improvement in service...

California, USRemote

3 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$80K - $100K *

Unlock potential by driving sales growth through strategic partnerships and innovative solutions in the foodservice industry. Collaborate with teams to enhance distribution and customer satisfaction w...

Madison, NJRemote

1 week ago

  •   Less than 5 years exp.  •   Food & Beverages

$147K - $246K *

Grow your career with a leading data center team that drives AI innovations. Engage with hyperscale projects, develop power architecture solutions, and lead technical strategies, ensuring cutting-edge...

United StatesRemote

Reposted today

  •   8 - 10 years exp.  •   Business Services

$147K - $250K *

Empower a dynamic sales team to drive growth in regional and community banks. Lead strategic initiatives, foster client relationships, and deliver innovative fintech solutions while achieving sales ex...

RemoteRemote

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$72K - $109K *

Empower business growth by developing strong customer relationships and driving revenue. As a key player, you'll strategize account management, identify market opportunities, and ensure customer satis...

Tampa, FLRemote

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$100K - $125K *

Lead the charge in developing competitive bid strategies and managing cross-functional teams to ensure timely and compliant proposal submissions, while optimizing processes and enhancing outcomes for...

South Carolina, USRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$110K - $130K *

Drive growth by winning new clients and collaborating with partners to exceed revenue targets. Manage the full sales cycle and deliver tailored cybersecurity solutions, ensuring customer success throu...

New York, NYRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$79K - $158K *

Champion growth by expanding customer relationships and exceeding sales targets in the HVAC controls sector. Leverage your expertise to drive revenue and enhance brand presence while collaborating wit...

Florida, NYRemote

2 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$283K - $425K *

Drive new business growth by transforming prospects into customers through strategic selling, consultative discovery, and effective negotiation. Collaborate with cross-functional teams to ensure seaml...

RemoteRemote

Reposted today

  •   8 - 10 years exp.  •   Enterprise Technology

$320K - $480K *

Join a team that's redefining new business development through strategic prospecting and consultative selling. Drive impactful customer engagements and lead complex deal negotiations to deliver transf...

RemoteRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$80K - $95K *

Elevate client relationships by managing a diverse portfolio of mass affluent clients. Utilize financial planning expertise to deliver tailored banking, investment, and insurance solutions while drivi...

Miami, FLRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $95K *

Join a dynamic team to support pre-sales and post-sales activities, ensuring operational quality and customer satisfaction through training, installations, and technical support across diverse markets...

Tennessee, USRemote

4 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$90K - $110K *

Empower a high-performing team by overseeing mortgage servicing operations, ensuring compliance with investor guidelines, and driving process efficiency to enhance portfolio management strategies and...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Champion growth in the retail sector by driving account development and sales. Leverage strong customer relationships to enhance satisfaction and profitability while effectively managing your sales pi...

RemoteRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$70K - $100K *

Transform revenue operations by managing CRM systems, enhancing workflows, and ensuring data integrity. Collaborate across teams to streamline processes, support billing, and drive financial reporting...

Overland Park, KSRemote

2 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$180K - $235K *

Drive growth by leveraging your consultative sales expertise to engage higher education leaders, aligning their needs with innovative research solutions while managing client relationships and achievi...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$80K - $95K *

Build strategic partnerships and drive growth in distribution channels across North America. Focus on relationship management, revenue growth, and channel enablement to enhance business performance an...

United StatesRemote

4 days ago

  •   Less than 5 years exp.  •   Energy & Utilities

$100K - $120K *

Join a team that's transforming women's health by driving sales in OB/GYN and maternal-fetal medicine. You'll manage the full sales cycle, leveraging existing relationships to expand our reach and ens...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$90K - $113K *

Engage in clinical monitoring and site management, ensuring compliance with protocols and regulations. Collaborate with investigative sites and internal teams to uphold data integrity and subject safe...

California, USRemote

1 week ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$160K - $190K *

Lead the charge in driving growth by managing a high-performing sales team, collaborating across functions, and executing strategic initiatives to enhance commercial success in the Hematology sector...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$130K - $215K *

Drive organic growth by enhancing share of wallet within strategic accounts. Build executive relationships, execute account plans, and leverage cross-portfolio solutions to maximize revenue and custom...

Pittsburgh, PARemote

4 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

Frequently Asked Questions (FAQ)

  • What does a Customer Service Representative do?question toggle

    A Customer Service Representative assists customers with questions, product or service issues, and requests. Responsibilities can include troubleshooting, documenting interactions, coordinating with other teams, and helping improve the customer experience.

  • What skills are important for Customer Service Representative jobs?question toggle

    Communication, active listening, empathy, problem-solving, and organization are commonly valued. Depending on the role, employers may also seek CRM or ticketing-system experience, product knowledge, and skills in customer retention or service operations.

  • What career paths can follow customer service experience?question toggle

    Customer service professionals may move into customer success, account management, client experience, support operations, service management, or customer experience leadership, depending on their skills and experience.

  • Are Customer Service Representative jobs on Ladders vetted?question toggle

    Ladders focuses on vetted professional job opportunities paying $100,000 or more. Review individual listings to confirm role requirements, compensation details, and other specifics.

  • How can I find Customer Service Representative jobs paying $100,000 or more?question toggle

    Search Ladders for Customer Service Representative and related titles, then review listings for compensation, responsibilities, qualifications, and location to find opportunities that fit your background.