Customer Service Representative Jobs

Find Customer Service Representative opportunities that match your experience and career goals on Ladders. Our job listings focus on vetted professional roles paying $100,000 or more, including senior customer service, client experience, and customer support positions. Explore opportunities with organizations seeking professionals who can build customer trust, resolve complex issues, and improve service operations.

What Customer Service Representatives Do

Customer Service Representatives help customers get answers, solve problems, and make the most of a company's products or services. Depending on the role and industry, responsibilities may include managing customer inquiries, troubleshooting issues, coordinating with internal teams, documenting interactions, and identifying recurring concerns. Senior and specialized positions may also involve account support, service quality improvement, customer retention, or team leadership.

Skills and Experience Employers Value

Employers commonly look for clear communication, active listening, sound judgment, empathy, and strong problem-solving skills. Experience with customer relationship management (CRM) platforms, support ticketing systems, product knowledge, and written communication can also be valuable. Leadership roles may call for coaching, performance analysis, process improvement, and the ability to use customer feedback to strengthen the service experience.

Career Paths in Customer Service

Customer service experience can lead to opportunities in customer success, account management, client experience, support operations, service management, and customer experience leadership. The path depends on your industry, strengths, and professional background. Use Ladders to explore vetted roles with compensation of $100,000 or more and find positions that align with your next career move.

Find Customer Service Representative Jobs on Ladders

Search Customer Service Representative and related job titles on Ladders to discover professional opportunities across industries. Review each listing for its responsibilities, qualifications, location, and compensation details, then apply to roles that fit your experience and goals.

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$89K - $149K *

Reimagine client engagement by driving revenue protection and growth in the Commercial Card portfolio. Collaborate with cross-functional teams to enhance client value and create new business opportuni...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$322K - $402K *

Transform enterprise growth by driving net-new logo acquisition and expanding major accounts in data security and AI resilience. Engage C-suite decision-makers and collaborate with partners to deliver...

Texas, USRemote

4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$131K - $151K *

Transform the technical service landscape by leading product evaluations, overseeing training, and managing support activities. Drive operational excellence while ensuring top-tier service for ophthal...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$100K - $120K *

Take ownership of diverse projects, leading cross-functional teams to ensure successful execution, from planning to closure. Drive innovation and efficiency while managing budgets and stakeholder comm...

Tennessee, USRemote

2 weeks ago

  •   Less than 5 years exp.  •   Transportation

$85K - $130K *

Champion enterprise growth by cultivating relationships and delivering tailored IT solutions. Drive full-lifecycle account development while navigating complex vendor dynamics and ensuring operational...

Greenville, SCRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$84K - $152K *

Lead and enhance claims operations by coaching teams, ensuring compliance, and driving performance metrics. Collaborate across departments to improve processes and customer satisfaction while managing...

Des Moines, IARemote

Yesterday

  •   8 - 10 years exp.  •   Finance & Insurance

$155K - $175K *

Unlock potential by driving cyber defense solutions in the FinServ market. Leverage your sales expertise and industry relationships to grow strategic accounts while ensuring robust visibility and secu...

United StatesRemote

Reposted today

  •   8 - 10 years exp.  •   Information Technology

$145K - $165K *

Champion revenue growth by building partnerships with city officials and transport operators. Navigate complex sales cycles, execute market plans, and provide strategic insights for sustainable public...

United StatesRemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Transportation

$110K - $130K *

Engage in enhancing sales operations through data analysis and revenue assurance. Lead initiatives to improve performance visibility, streamline processes, and support strategic planning across depart...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$100K *

Champion innovative therapies for chronic pain and neurological disorders, driving sales growth through strategic account management and relationship building with healthcare professionals in your ter...

St. George, UTRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$117K - $234K *

Elevate your career by driving growth in key accounts and fostering C-Level relationships. Utilize strategic sales techniques to enhance aftersales services within the Data Center and Industrial secto...

RemoteRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$64K - $108K *

Join us in safeguarding organizational assets by investigating fraudulent claims. Leverage your expertise to conduct thorough investigations, collaborate with law enforcement, and ensure compliance wi...

Florida, USRemote

4 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$65K - $98K *

Reimagine service excellence by diagnosing and repairing complex biomedical equipment, ensuring safety and compliance, and fostering strong relationships with customers and teams to drive overall sati...

United StatesRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$200K - $225K *

Lead the charge in developing strategies for client retention and growth, optimizing team performance, and building robust client relationships to enhance customer experiences and achieve revenue targ...

United StatesRemote

Reposted 5 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$79K - $117K *

Grow your career with a dynamic sales role focused on building strong partnerships with distributors and end-users in the industrial sector, driving sales growth and enhancing customer relationships a...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Accelerate growth by developing strong sales partnerships across Canada, focusing on the automotive channel. Drive new business through effective relationship management and value selling techniques t...

RemoteRemote

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$120K - $145K *

Drive the performance and scalability of next-gen networks by designing, deploying, and maintaining complex infrastructure. Collaborate with diverse teams to deliver optimal solutions, while mentoring...

RemoteRemote

Reposted yesterday

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$100K - $250K *

Advance your career by building strong relationships and driving mortgage sales. As a key player, you'll interview clients, advise on loan options, and ensure a seamless application process while achi...

Johnston, RIRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$122K - $163K *

Elevate sales performance by leading a diverse team, driving strategic initiatives, and fostering customer relationships to achieve revenue growth and market penetration in a dynamic environment...

United StatesRemote

5 days ago

  •   5 - 7 years exp.  •   Healthcare

$90K - $110K *

Unlock potential by developing and expanding dealer relationships across the Southeastern U.S. Drive sales growth through strategic planning and consultative support while enhancing market penetration...

Virginia, USRemote

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$120K - $145K *

Lead the charge in transforming customer success operations, driving portfolio performance, and building high-performing teams to deliver measurable outcomes for strategic government clients. Collabor...

Washington, DCRemote

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$138K - $173K *

Lead high-impact programs to optimize customer experience support, focusing on BPO partnerships and evolving service delivery models. Collaborate across teams to ensure smooth transitions and enhance...

RemoteRemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$85K - $113K *

Unlock the potential of reinsurance accounting by ensuring accurate reporting and analysis. Collaborate with cross-functional teams to enhance processes, maintain compliance, and support financial int...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $95K *

Drive customer support excellence by managing a frontline team to ensure timely resolutions, operational efficiency, and a culture of continuous improvement, paving the way for stellar service in heal...

United StatesRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Healthcare

$175K - $210K *

Lead the North American high-tech sales strategy, driving revenue growth and team performance while building executive relationships and executing complex enterprise sales in a dynamic market...

United StatesRemote

3 days ago

  •   8 - 10 years exp.  •   Consumer Technology

Frequently Asked Questions (FAQ)

  • What does a Customer Service Representative do?question toggle

    A Customer Service Representative assists customers with questions, product or service issues, and requests. Responsibilities can include troubleshooting, documenting interactions, coordinating with other teams, and helping improve the customer experience.

  • What skills are important for Customer Service Representative jobs?question toggle

    Communication, active listening, empathy, problem-solving, and organization are commonly valued. Depending on the role, employers may also seek CRM or ticketing-system experience, product knowledge, and skills in customer retention or service operations.

  • What career paths can follow customer service experience?question toggle

    Customer service professionals may move into customer success, account management, client experience, support operations, service management, or customer experience leadership, depending on their skills and experience.

  • Are Customer Service Representative jobs on Ladders vetted?question toggle

    Ladders focuses on vetted professional job opportunities paying $100,000 or more. Review individual listings to confirm role requirements, compensation details, and other specifics.

  • How can I find Customer Service Representative jobs paying $100,000 or more?question toggle

    Search Ladders for Customer Service Representative and related titles, then review listings for compensation, responsibilities, qualifications, and location to find opportunities that fit your background.