Customer Service Representative Jobs

Find Customer Service Representative opportunities that match your experience and career goals on Ladders. Our job listings focus on vetted professional roles paying $100,000 or more, including senior customer service, client experience, and customer support positions. Explore opportunities with organizations seeking professionals who can build customer trust, resolve complex issues, and improve service operations.

What Customer Service Representatives Do

Customer Service Representatives help customers get answers, solve problems, and make the most of a company's products or services. Depending on the role and industry, responsibilities may include managing customer inquiries, troubleshooting issues, coordinating with internal teams, documenting interactions, and identifying recurring concerns. Senior and specialized positions may also involve account support, service quality improvement, customer retention, or team leadership.

Skills and Experience Employers Value

Employers commonly look for clear communication, active listening, sound judgment, empathy, and strong problem-solving skills. Experience with customer relationship management (CRM) platforms, support ticketing systems, product knowledge, and written communication can also be valuable. Leadership roles may call for coaching, performance analysis, process improvement, and the ability to use customer feedback to strengthen the service experience.

Career Paths in Customer Service

Customer service experience can lead to opportunities in customer success, account management, client experience, support operations, service management, and customer experience leadership. The path depends on your industry, strengths, and professional background. Use Ladders to explore vetted roles with compensation of $100,000 or more and find positions that align with your next career move.

Find Customer Service Representative Jobs on Ladders

Search Customer Service Representative and related job titles on Ladders to discover professional opportunities across industries. Review each listing for its responsibilities, qualifications, location, and compensation details, then apply to roles that fit your experience and goals.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
More
1
caret down

$150K - $180K *

Elevate your career by driving new business sales revenue through strategic account planning and relationship building with C-suite executives. Collaborate with a diverse team to deliver tailored solu...

Orlando, FLRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Lead the charge in driving revenue through strategic partnerships, enhancing market reach, and delivering customer value across your designated region while managing complex sales cycles and fostering...

United StatesRemote

Reposted 6 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$120K - $140K *

Join our dynamic team to drive business development across Federal Agencies, leveraging relationships and strategic insights to secure new contracts and enhance growth. Collaborate with diverse teams...

Rockville, MDRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$64K - $120K *

Join a team that's dedicated to delivering exceptional client service by developing tailored insurance solutions, fostering strong relationships, and managing proposals and renewals in a fast-paced en...

Schaumburg, ILRemote

1 month ago

  •   Less than 5 years exp.  •   Finance & Insurance

$110K - $130K *

Drive the success of the Retail Performance Engine by owning the product backlog, prioritizing stakeholder needs, and ensuring alignment between technical teams and business objectives throughout the...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$125K - $170K *

Lead the charge in managing complex contracts for a major program, ensuring compliance and strategic alignment. Collaborate with teams to develop proposals, negotiate terms, and maintain strong relati...

United StatesRemote

2 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$95K - $115K *

Accelerate progress at the intersection of engineering and Oracle systems, providing immediate solutions for production challenges. Own functional support for Oracle WIP, troubleshoot quality plans, a...

United StatesRemote

5 days ago

  •   Less than 5 years exp.  •   Staffing

$88K - $125K *

Unlock potential by leveraging advanced analytics and consultative skills to drive client success in the Consumer Healthcare vitamins sector. Collaborate cross-functionally to deliver insights and fos...

United StatesRemote

5 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$84K - $116K *

Champion customer satisfaction by troubleshooting, repairing, and maintaining VMS equipment in the field. Build strong relationships while managing service schedules and ensuring compliance with compa...

Phoenix, AZRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$123K - $247K *

Unlock potential by driving sales strategy within key accounts in diverse industries. Collaborate with cross-functional teams to enhance customer experiences and satisfaction while meeting business ob...

United StatesRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$116K - $171K *

Join a team that's dedicated to delivering exceptional technical support to strategic customers. Leverage your expertise to resolve complex issues, enhance customer experiences, and drive improvements...

United StatesRemote

3 days ago

  •   5 - 7 years exp.  •   Transportation

$95K - $105K *

Join a dynamic team to coordinate supplier management, drive contract workflows, and ensure compliance in clinical studies. Collaborate with cross-functional teams to enhance supplier processes and su...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$120K - $150K *

Lead enterprise account renewals, driving retention and growth through strategic relationships with executives. Manage a significant book of business, ensuring customer satisfaction and navigating com...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $95K *

Engage with customers to drive sales growth and build lasting partnerships. This role involves strategic market insight, account management, and collaboration to enhance product adoption and achieve b...

Missouri, USRemote

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$90K - $115K *

Join us to support advanced Warehouse Robotics in the field, delivering exceptional service and solutions to our North American customers. Leverage your technical expertise and customer empathy to dri...

RemoteRemote

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$75K - $90K *

Collaborate with diverse teams to provide expert technical guidance and direction for geotechnical projects, ensuring feasibility and efficient bidding processes through thorough analysis and innovati...

RemoteRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Empower business success by collaborating with cross-functional teams to enhance operations, gather requirements, and implement IT solutions that align with strategic goals. Drive improvements in orde...

United StatesRemote

Reposted 2 days ago

  •   Less than 5 years exp.  •   Healthcare

$90K - $100K *

Champion client relationships and drive strategic initiatives in the pharmaceutical sector. Leverage expertise in brand strategy and compliance to manage high-impact projects, ensuring seamless collab...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Staffing

$123K - $247K *

Transform your career by driving digital growth and strategic account management. Collaborate with Core Account Executives to enhance customer relationships and expand our digital portfolio across key...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$108K *

Transform organizational efficiency by conducting studies, designing systems, and preparing manuals. Collaborate with senior staff to enhance operations and provide technical guidance to junior analys...

Washington DC, USRemote

1 week ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$125K - $150K *

Champion growth by developing new enterprise accounts in Healthcare and Financial Services. Leverage strategic relationships and innovative solutions to drive business value and expand market presence...

United StatesRemote

Reposted 4 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$280K - $325K *

Join a dynamic team to drive sales growth in the Ohio Valley, managing the full sales cycle for innovative cybersecurity solutions. Leverage your expertise to build relationships and exceed quotas whi...

RemoteRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Drive patient access to Provenge by removing reimbursement barriers and collaborating with healthcare stakeholders. Develop strategies to enhance business growth while navigating complex payer policie...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$100K - $120K *

Champion the adoption of innovative physics products by building relationships, driving sales processes, and translating complex research needs into actionable solutions, enhancing usage and revenue i...

RemoteRemote

Reposted 6 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$73K - $88K *

Drive financial stewardship and risk management by supporting the Finance Manager in enhancing financial systems and processes, ensuring compliance, and delivering effective solutions for humanitarian...

United StatesRemote

Reposted 5 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

Frequently Asked Questions (FAQ)

  • What does a Customer Service Representative do?question toggle

    A Customer Service Representative assists customers with questions, product or service issues, and requests. Responsibilities can include troubleshooting, documenting interactions, coordinating with other teams, and helping improve the customer experience.

  • What skills are important for Customer Service Representative jobs?question toggle

    Communication, active listening, empathy, problem-solving, and organization are commonly valued. Depending on the role, employers may also seek CRM or ticketing-system experience, product knowledge, and skills in customer retention or service operations.

  • What career paths can follow customer service experience?question toggle

    Customer service professionals may move into customer success, account management, client experience, support operations, service management, or customer experience leadership, depending on their skills and experience.

  • Are Customer Service Representative jobs on Ladders vetted?question toggle

    Ladders focuses on vetted professional job opportunities paying $100,000 or more. Review individual listings to confirm role requirements, compensation details, and other specifics.

  • How can I find Customer Service Representative jobs paying $100,000 or more?question toggle

    Search Ladders for Customer Service Representative and related titles, then review listings for compensation, responsibilities, qualifications, and location to find opportunities that fit your background.