Customer Service Representative Jobs

Find Customer Service Representative opportunities that match your experience and career goals on Ladders. Our job listings focus on vetted professional roles paying $100,000 or more, including senior customer service, client experience, and customer support positions. Explore opportunities with organizations seeking professionals who can build customer trust, resolve complex issues, and improve service operations.

What Customer Service Representatives Do

Customer Service Representatives help customers get answers, solve problems, and make the most of a company's products or services. Depending on the role and industry, responsibilities may include managing customer inquiries, troubleshooting issues, coordinating with internal teams, documenting interactions, and identifying recurring concerns. Senior and specialized positions may also involve account support, service quality improvement, customer retention, or team leadership.

Skills and Experience Employers Value

Employers commonly look for clear communication, active listening, sound judgment, empathy, and strong problem-solving skills. Experience with customer relationship management (CRM) platforms, support ticketing systems, product knowledge, and written communication can also be valuable. Leadership roles may call for coaching, performance analysis, process improvement, and the ability to use customer feedback to strengthen the service experience.

Career Paths in Customer Service

Customer service experience can lead to opportunities in customer success, account management, client experience, support operations, service management, and customer experience leadership. The path depends on your industry, strengths, and professional background. Use Ladders to explore vetted roles with compensation of $100,000 or more and find positions that align with your next career move.

Find Customer Service Representative Jobs on Ladders

Search Customer Service Representative and related job titles on Ladders to discover professional opportunities across industries. Review each listing for its responsibilities, qualifications, location, and compensation details, then apply to roles that fit your experience and goals.

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$250K - $300K *

Lead the charge in full-cycle sales within the TOLA region, engaging with security leaders to drive pipeline generation and exceed quotas. Collaborate cross-functionally to refine strategies and accel...

RemoteRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$141K - $207K *

Grow your career with a dynamic team focused on building commercial relationships, enhancing profitability, and delivering tailored financial solutions to businesses in the food, beverage, and agribus...

CanadaRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$75K - $158K *

Transform business objectives into actionable insights by leveraging Agile methodologies. Collaborate with cross-functional teams to refine backlogs, create user stories, and ensure alignment between...

RemoteRemote

6 days ago

  •   5 - 7 years exp.  •   Information Technology

$75K - $158K *

Empower cross-functional teams by analyzing requirements, facilitating Agile processes, and ensuring alignment between business goals and technical execution. Drive effective backlog management and su...

RemoteRemote

6 days ago

  •   5 - 7 years exp.  •   Information Technology

$75K - $158K *

Empower cross-functional teams as a Business Analyst, driving Agile practices, refining backlogs, and aligning business objectives with technical execution to enhance project outcomes and stakeholder...

RemoteRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Elevate your career by managing complex Workers Compensation claims with autonomy. Utilize your expertise to analyze, negotiate, and resolve cases while mentoring new team members and collaborating wi...

Brea, CARemote

4 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$125K - $150K *

Lead the charge in global revenue accounting, overseeing IFRS compliance and team development. Drive financial reporting accuracy and collaborate across functions to enhance efficiency and implement i...

CanadaRemote

1 week ago

  •   5 - 7 years exp.  •   Transportation

$110K - $221K *

Join a team that's dedicated to driving digital transformation for major accounts. As a Technical Account Manager, you'll leverage your technical expertise to engage clients, understand their needs, a...

Chicago, ILRemote

Reposted 5 days ago

  •   Less than 5 years exp.  •   Business Services

$90K - $110K *

Join our team to drive awareness and adoption of an AI-powered assay in oncology. Collaborate with healthcare providers to enhance patient care through education and strategic engagement, ensuring opt...

RemoteRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Healthcare

$112K - $150K *

Unlock potential by driving enterprise sales to Fortune 500 clients, managing end-to-end sales cycles, and fostering strategic relationships with C-level executives to deliver impactful SaaS complianc...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$100K - $300K *

Empower individuals by guiding them through life insurance options. This remote role involves client consultations, managing your schedule, and earning uncapped commissions while building essential sk...

Elko, NVRemote

Yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$100K - $300K *

Transform your career by helping clients navigate life insurance options. Engage with diverse clients, manage your schedule, and earn uncapped commissions while building essential skills in a supporti...

Racine, WIRemote

Yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$100K - $300K *

Join a team that's dedicated to empowering clients through expert life insurance consultations. You'll manage your own schedule while guiding clients to the best coverage options from a wide range of...

Jackson, TNRemote

Yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$100K - $300K *

Inspire clients by guiding them through life insurance options, leveraging a vast network of carriers. Develop essential skills in client consultation and pipeline management while enjoying uncapped e...

Laramie, WYRemote

Yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$100K - $300K *

Shape your career by guiding clients in selecting life insurance coverage from a diverse range of carriers. Collaborate remotely to manage consultations and build your own schedule while maximizing yo...

Virginia Beach, VARemote

Yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$100K - $300K *

Unlock your potential by guiding clients through life insurance options, managing consultations, and building a successful pipeline. This remote role offers uncapped earnings and the chance to develop...

Conroe, TXRemote

Yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $107K *

Join a dynamic team as you investigate and settle homeowner claims, ensuring thorough evaluations and negotiations. This role requires local travel and offers opportunities for professional growth in...

Pennsylvania, USRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$240K - $360K *

Unlock new business opportunities by engaging enterprise clients, managing a robust pipeline, and collaborating with cross-functional teams to drive sales success and meet strategic targets in a dynam...

Columbus, OHRemote

2 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$100K - $120K *

Empower growth by managing and expanding client partnerships in Canada. Drive new business acquisition and revenue growth while collaborating with cross-functional teams to deliver tailored security s...

Ontario, CARemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$125K - $150K *

Take ownership of next-generation IT infrastructure innovation. Collaborate with a diverse team to design, deploy, and secure tools that enhance operational capabilities using leading technologies in...

RemoteRemote

Reposted 2 weeks ago

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$120K - $130K *

Lead revenue operations by overseeing billing, accounts receivable, and contract administration. Collaborate with cross-functional teams to ensure accurate financial reporting and enhance customer ser...

Raleigh, NCRemote

2 days ago

  •   5 - 7 years exp.  •   Staffing

$97K - $138K *

Grow your career by building strategic relationships and driving cloud security solutions. Collaborate with teams to align customer goals with innovative strategies, while acting as a trusted advisor...

Ohio, USRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$101K - $140K *

Join a team that's focused on driving client success and growth. As an Account Executive, you'll build relationships with C-Level executives, manage complex sales processes, and ensure clients maximiz...

California, USRemote

4 weeks ago

  •   5 - 7 years exp.  •   Business Services

$120K - $145K *

Champion impactful solutions by managing projects and customer support for dynamic pharmaceutical accounts. Collaborate with clients to drive HCP marketing strategies and ensure successful brand launc...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Healthcare

$116K - $144K *

Accelerate revenue growth by managing key customer accounts and identifying new business opportunities. Build strong relationships and deliver tailored solutions to enhance customer satisfaction and s...

Richmond, VARemote

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

Frequently Asked Questions (FAQ)

  • What does a Customer Service Representative do?question toggle

    A Customer Service Representative assists customers with questions, product or service issues, and requests. Responsibilities can include troubleshooting, documenting interactions, coordinating with other teams, and helping improve the customer experience.

  • What skills are important for Customer Service Representative jobs?question toggle

    Communication, active listening, empathy, problem-solving, and organization are commonly valued. Depending on the role, employers may also seek CRM or ticketing-system experience, product knowledge, and skills in customer retention or service operations.

  • What career paths can follow customer service experience?question toggle

    Customer service professionals may move into customer success, account management, client experience, support operations, service management, or customer experience leadership, depending on their skills and experience.

  • Are Customer Service Representative jobs on Ladders vetted?question toggle

    Ladders focuses on vetted professional job opportunities paying $100,000 or more. Review individual listings to confirm role requirements, compensation details, and other specifics.

  • How can I find Customer Service Representative jobs paying $100,000 or more?question toggle

    Search Ladders for Customer Service Representative and related titles, then review listings for compensation, responsibilities, qualifications, and location to find opportunities that fit your background.