Customer Service Representative Jobs

Find Customer Service Representative opportunities that match your experience and career goals on Ladders. Our job listings focus on vetted professional roles paying $100,000 or more, including senior customer service, client experience, and customer support positions. Explore opportunities with organizations seeking professionals who can build customer trust, resolve complex issues, and improve service operations.

What Customer Service Representatives Do

Customer Service Representatives help customers get answers, solve problems, and make the most of a company's products or services. Depending on the role and industry, responsibilities may include managing customer inquiries, troubleshooting issues, coordinating with internal teams, documenting interactions, and identifying recurring concerns. Senior and specialized positions may also involve account support, service quality improvement, customer retention, or team leadership.

Skills and Experience Employers Value

Employers commonly look for clear communication, active listening, sound judgment, empathy, and strong problem-solving skills. Experience with customer relationship management (CRM) platforms, support ticketing systems, product knowledge, and written communication can also be valuable. Leadership roles may call for coaching, performance analysis, process improvement, and the ability to use customer feedback to strengthen the service experience.

Career Paths in Customer Service

Customer service experience can lead to opportunities in customer success, account management, client experience, support operations, service management, and customer experience leadership. The path depends on your industry, strengths, and professional background. Use Ladders to explore vetted roles with compensation of $100,000 or more and find positions that align with your next career move.

Find Customer Service Representative Jobs on Ladders

Search Customer Service Representative and related job titles on Ladders to discover professional opportunities across industries. Review each listing for its responsibilities, qualifications, location, and compensation details, then apply to roles that fit your experience and goals.

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$101K - $140K *

Unlock potential by driving client growth and retention through strategic relationships with C-Level executives. Manage a territory of large enterprise clients, ensuring they maximize value from servi...

Georgia, USRemote

Today

  •   5 - 7 years exp.  •   Business Services

$101K - $140K *

Unlock potential by driving client growth and retention through strategic relationships with C-Level executives, ensuring maximum value delivery and identifying new opportunities within a defined terr...

New York, NYRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$132K - $170K *

Unlock client growth opportunities through strategic relationships, driving value in a fast-paced B2B sales environment. Collaborate with C-Level Executives across diverse sectors to ensure client sat...

RemoteRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$96K - $144K *

Grow your career with a dynamic role focused on delivering exceptional service through preventative maintenance, troubleshooting, and installations of medical equipment, ensuring customer satisfaction...

San Francisco, CARemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$85K - $130K *

Drive team performance and enhance customer experience by overseeing policy administration and contact center operations. Collaborate on goals, manage staffing, and ensure compliance with regulations...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$100K - $120K *

Join a team that's dedicated to driving growth in enterprise accounts by leveraging your sales expertise and collaborative spirit. You'll engage with large market prospects, fostering strong client re...

Maryland, USRemote

1 month ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Join a team that's driving new business in the North American fleet market through high-volume outbound sales. Focus on pipeline creation and new logo acquisition while collaborating with Customer Suc...

United StatesRemote

2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Lead the charge in driving sales and engineering excellence in geotechnical solutions. Oversee regional operations, develop strategies, and manage teams to achieve revenue goals while providing techni...

Texas, USRemote

1 week ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$71K - $92K *

Lead end-user and vendor support for a complex enterprise data environment, ensuring timely issue resolution and operational readiness. Collaborate across teams to enhance service delivery and improve...

RemoteRemote

4 days ago

  •   5 - 7 years exp.  •   Business Services

$150K - $175K *

Unlock your potential as a hands-on leader in customer service operations, driving performance and quality across teams. Collaborate with cross-functional partners to enhance processes and empower you...

United StatesRemote

Reposted today

  •   8 - 10 years exp.  •   Real Estate & Construction

$102K - $157K *

Empower healthcare transformation by driving new business growth across large systems. Leverage AI solutions and technology to build executive relationships and navigate complex sales cycles in the Mi...

Chicago, ILRemote

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$67K - $101K *

Join a team that's focused on driving growth in air medical services by building strategic relationships, executing sales plans, and achieving KPIs in a dynamic market environment. Your efforts will d...

California, USRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$140K - $190K *

Optimize customer success by leading adoption strategies for large, complex enterprise environments, leveraging deep networking expertise and AI insights to drive value realization and engagement acro...

North Carolina, USRemote

Reposted 4 days ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$75K - $104K *

Empower a high-performing sales team by leading, coaching, and optimizing processes to exceed targets. Drive operational excellence and foster a collaborative culture while ensuring seamless customer...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$72K - $108K *

Join a dynamic team as you deliver expert field service and commissioning support for GE Drives. Engage in troubleshooting, installation, and customer training while ensuring high-quality service and...

RemoteRemote

Today

  •   Less than 5 years exp.  •   Business Services

$109K - $128K *

Empower industries by bridging cutting-edge IoT technology with operational excellence. Collaborate across teams to drive customer success while enhancing logistics, safety, and sustainability through...

United StatesRemote

Reposted 6 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $120K *

Transform service quality and compliance across a multi-site network, leading certification programs and audits. Collaborate with cross-functional teams to embed quality standards and drive continuous...

United StatesRemote

Yesterday

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$63K - $117K *

Unlock potential by driving business solutions through stakeholder collaboration, enhancing customer experiences, and leveraging data insights to optimize category performance and operational efficien...

Puerto Rico, USRemote

3 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$72K - $120K *

Elevate member care through telephonic and field-based coordination, engaging in health assessments and personalized care planning to support complex health needs and enhance clinical operations...

Chicago, ILRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$95K - $115K *

Elevate your career by leading the promotion of innovative engineering solutions. Drive business development, support technical training, and collaborate with teams to enhance project outcomes while e...

Texas, USRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$125K - $150K *

Drive growth in our cybersecurity business by managing the full sales cycle, engaging prospects, and collaborating cross-functionally to deliver tailored solutions that meet complex security needs and...

Florida, USRemote

4 weeks ago

  •   5 - 7 years exp.  •   Staffing

$80K - $95K *

Champion operational excellence by managing client accounts, translating performance data into actionable insights, and fostering strong relationships to align expectations with capabilities. Drive co...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$100K - $120K *

Unlock potential by driving complex sales in supply chain for mid-market and enterprise accounts. Collaborate with partners, manage pipelines, and deliver tailored solutions to achieve new-business gr...

United StatesRemote

4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $130K *

Lead the charge in transforming customer support operations by driving strategic initiatives, enhancing team performance, and leveraging AI technologies to elevate the customer experience and improve...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$80K - $100K *

Drive growth in Higher Education, Healthcare, and restaurant sectors by managing relationships, identifying prospects, and overseeing the sales process from lead generation to installation, ensuring c...

Phoenix, AZRemote

3 weeks ago

  •   5 - 7 years exp.  •   Food & Beverages

Frequently Asked Questions (FAQ)

  • What does a Customer Service Representative do?question toggle

    A Customer Service Representative assists customers with questions, product or service issues, and requests. Responsibilities can include troubleshooting, documenting interactions, coordinating with other teams, and helping improve the customer experience.

  • What skills are important for Customer Service Representative jobs?question toggle

    Communication, active listening, empathy, problem-solving, and organization are commonly valued. Depending on the role, employers may also seek CRM or ticketing-system experience, product knowledge, and skills in customer retention or service operations.

  • What career paths can follow customer service experience?question toggle

    Customer service professionals may move into customer success, account management, client experience, support operations, service management, or customer experience leadership, depending on their skills and experience.

  • Are Customer Service Representative jobs on Ladders vetted?question toggle

    Ladders focuses on vetted professional job opportunities paying $100,000 or more. Review individual listings to confirm role requirements, compensation details, and other specifics.

  • How can I find Customer Service Representative jobs paying $100,000 or more?question toggle

    Search Ladders for Customer Service Representative and related titles, then review listings for compensation, responsibilities, qualifications, and location to find opportunities that fit your background.