Customer Service Representative Jobs

Find Customer Service Representative opportunities that match your experience and career goals on Ladders. Our job listings focus on vetted professional roles paying $100,000 or more, including senior customer service, client experience, and customer support positions. Explore opportunities with organizations seeking professionals who can build customer trust, resolve complex issues, and improve service operations.

What Customer Service Representatives Do

Customer Service Representatives help customers get answers, solve problems, and make the most of a company's products or services. Depending on the role and industry, responsibilities may include managing customer inquiries, troubleshooting issues, coordinating with internal teams, documenting interactions, and identifying recurring concerns. Senior and specialized positions may also involve account support, service quality improvement, customer retention, or team leadership.

Skills and Experience Employers Value

Employers commonly look for clear communication, active listening, sound judgment, empathy, and strong problem-solving skills. Experience with customer relationship management (CRM) platforms, support ticketing systems, product knowledge, and written communication can also be valuable. Leadership roles may call for coaching, performance analysis, process improvement, and the ability to use customer feedback to strengthen the service experience.

Career Paths in Customer Service

Customer service experience can lead to opportunities in customer success, account management, client experience, support operations, service management, and customer experience leadership. The path depends on your industry, strengths, and professional background. Use Ladders to explore vetted roles with compensation of $100,000 or more and find positions that align with your next career move.

Find Customer Service Representative Jobs on Ladders

Search Customer Service Representative and related job titles on Ladders to discover professional opportunities across industries. Review each listing for its responsibilities, qualifications, location, and compensation details, then apply to roles that fit your experience and goals.

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$70K - $100K *

Join a team that's driving lubrication excellence in industrial sales. Leverage your expertise to build relationships, execute impactful sales strategies, and deliver measurable results while enjoying...

RemoteRemote

Reposted 2 days ago

  •   Less than 5 years exp.  •   Business Services

$250K - $275K *

Grow your career with us by expanding our channel partner network. You'll develop strategic plans, manage relationships, and drive sales to achieve revenue targets in a dynamic environment focused on...

Chicago, ILRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $120K *

Shape the future of strategic communications by driving engagement and alignment across a global organization. Collaborate with leaders to create impactful content and manage initiatives that connect...

Philadelphia, PARemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$89K - $131K *

Unlock your potential as an IT Specialty Analyst, driving Epic Hospital Billing solutions. Collaborate with teams to analyze workflows, troubleshoot issues, and enhance revenue cycle applications, ens...

Virginia Beach, VARemote

5 days ago

  •   5 - 7 years exp.  •   Healthcare

$88K - $105K *

Empower market growth by driving sales in the Southwest US. Build strong relationships with utility customers, identify opportunities, and execute strategic plans to enhance Terex Utilities' presence...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$152K - $190K *

Reimagine how mid-sized organizations leverage IoT data to drive efficiency and safety. As an integral sales force, you will engage with key decision-makers to build relationships, manage projects, an...

RemoteRemote

Reposted 6 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $120K *

Champion growth by managing diverse banking and retail accounts, leveraging your sales expertise to uncover opportunities and enhance customer solutions while collaborating across teams to drive resul...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$100K - $120K *

Drive client success by enhancing revenue cycle performance and fostering strategic relationships with enterprise clients. Leverage expertise to implement solutions, manage risks, and ensure measurabl...

United StatesRemote

Reposted 5 days ago

  •   5 - 7 years exp.  •   Healthcare

$70K - $150K *

Develop strategic business relationships to drive revenue growth and enhance customer satisfaction. Utilize market insights to create tailored business plans and ensure profitable account management w...

United StatesRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$93K - $113K *

Empower healthcare providers by driving enterprise sales strategies, managing client relationships, and leveraging cross-functional teams to enhance patient experience and operational effectiveness in...

United StatesRemote

4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$450K - $480K *

Join a dynamic team as a leader in enterprise sales, driving growth in the BFSI sector. You'll develop strategies, mentor talent, and build relationships with key stakeholders to deliver transformativ...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$107K - $140K *

Advance your career by leading Operational Technology initiatives across multiple manufacturing sites. Ensure system reliability, drive productivity, and foster collaboration with cross-functional tea...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Food & Beverages

$76K - $115K *

Accelerate progress at a dynamic SaaS company by driving revenue through outbound prospecting and lead generation. Collaborate with Account Executives to engage decision-makers and contribute to the s...

United StatesRemote

1 month ago

  •   Less than 5 years exp.  •   Consumer Technology

$100K - $120K *

Develop strategic relationships and drive lubricant sales in New England and New York. Lead account planning, assess distributor needs, and achieve sales targets while collaborating with internal team...

RemoteRemote

3 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$98K - $130K *

Drive growth in the U.S. public safety market by expanding relationships and revenue across PSAPs. Leverage strategic thinking and sales expertise to enhance emergency response solutions and make a me...

Michigan, USRemote

2 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $95K *

Join a team that's dedicated to driving financial excellence through detailed analysis, reporting, and strategic recommendations. Collaborate with leadership to enhance financial performance and suppo...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$185K - $210K *

Help us drive sales success by leading territory initiatives, building relationships with healthcare professionals, and delivering on revenue goals through strategic planning and collaboration in a dy...

Phoenix, AZRemote

2 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$140K - $175K *

Transform your career by engaging with federal clients, driving enterprise solutions, and building lasting relationships in a dynamic SaaS environment. Leverage your technical expertise to exceed sale...

United StatesRemote

Reposted 6 days ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $125K *

Engage partners and customers by driving product adoption and activation. Utilize your expertise to lead demonstrations, workshops, and co-selling efforts, ensuring users achieve meaningful results an...

United StatesRemote

Yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$92K - $153K *

Drive revenue growth and strategic partnerships in Property & Casualty insurance. Serve as a trusted advisor to clients, leveraging industry expertise to enhance underwriting performance and risk mana...

RemoteRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$126K - $176K *

Unlock potential by driving profitable growth in the In-Store Bakery portfolio, collaborating with Customer Executives to convert ideas into actionable plans while managing customer relationships and...

Orlando, FLRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Food & Beverages

$80K - $95K *

Join a team that's dedicated to enhancing client relationships and driving retention. You'll collaborate with financial advisors and internal partners to deliver exceptional service and strategic solu...

Pennsylvania, USRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $95K *

Elevate client relationships by serving as a dedicated contact for elite advisor plans. Collaborate with sales and operations to ensure exceptional service, retention, and strategic support for financ...

Florida, USRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $95K *

Empower client relationships by managing elite advisor plans, ensuring exceptional service and retention. Collaborate with sales and operations to deliver consultative support, resolve issues, and dri...

Texas, USRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$130K - $150K *

Drive your career with a strategic role leading product vision and evolution in the Servicing domain. Transform customer interactions across policy management and claims, ensuring intuitive, scalable...

Minnesota, USRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What does a Customer Service Representative do?question toggle

    A Customer Service Representative assists customers with questions, product or service issues, and requests. Responsibilities can include troubleshooting, documenting interactions, coordinating with other teams, and helping improve the customer experience.

  • What skills are important for Customer Service Representative jobs?question toggle

    Communication, active listening, empathy, problem-solving, and organization are commonly valued. Depending on the role, employers may also seek CRM or ticketing-system experience, product knowledge, and skills in customer retention or service operations.

  • What career paths can follow customer service experience?question toggle

    Customer service professionals may move into customer success, account management, client experience, support operations, service management, or customer experience leadership, depending on their skills and experience.

  • Are Customer Service Representative jobs on Ladders vetted?question toggle

    Ladders focuses on vetted professional job opportunities paying $100,000 or more. Review individual listings to confirm role requirements, compensation details, and other specifics.

  • How can I find Customer Service Representative jobs paying $100,000 or more?question toggle

    Search Ladders for Customer Service Representative and related titles, then review listings for compensation, responsibilities, qualifications, and location to find opportunities that fit your background.