Customer Service Representative Jobs

Find Customer Service Representative opportunities that match your experience and career goals on Ladders. Our job listings focus on vetted professional roles paying $100,000 or more, including senior customer service, client experience, and customer support positions. Explore opportunities with organizations seeking professionals who can build customer trust, resolve complex issues, and improve service operations.

What Customer Service Representatives Do

Customer Service Representatives help customers get answers, solve problems, and make the most of a company's products or services. Depending on the role and industry, responsibilities may include managing customer inquiries, troubleshooting issues, coordinating with internal teams, documenting interactions, and identifying recurring concerns. Senior and specialized positions may also involve account support, service quality improvement, customer retention, or team leadership.

Skills and Experience Employers Value

Employers commonly look for clear communication, active listening, sound judgment, empathy, and strong problem-solving skills. Experience with customer relationship management (CRM) platforms, support ticketing systems, product knowledge, and written communication can also be valuable. Leadership roles may call for coaching, performance analysis, process improvement, and the ability to use customer feedback to strengthen the service experience.

Career Paths in Customer Service

Customer service experience can lead to opportunities in customer success, account management, client experience, support operations, service management, and customer experience leadership. The path depends on your industry, strengths, and professional background. Use Ladders to explore vetted roles with compensation of $100,000 or more and find positions that align with your next career move.

Find Customer Service Representative Jobs on Ladders

Search Customer Service Representative and related job titles on Ladders to discover professional opportunities across industries. Review each listing for its responsibilities, qualifications, location, and compensation details, then apply to roles that fit your experience and goals.

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$101K - $140K *

Drive client growth by building trust with C-Level executives, maximizing value delivery, and identifying new opportunities within a territory of large enterprise clients. Manage complex sales process...

Ohio, USRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$80K - $95K *

Lead daily service desk operations, ensuring efficient ticket management, staffing, and quality support. Collaborate with teams to enhance service delivery and customer experience while overseeing inc...

Chicago, ILRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $120K *

Engage in the management and delivery of a comprehensive compliance program across multiple states, ensuring client satisfaction and regulatory adherence while also performing inspections, training, a...

RemoteRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$100K - $120K *

Champion new sales opportunities by managing key accounts and building relationships. Drive growth through strategic sales initiatives and collaboration with technical teams to deliver tailored soluti...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$75K - $160K *

Lead the charge in driving revenue growth and strategic relationships across long-term care markets. Manage complex sales cycles, enhance customer satisfaction, and collaborate cross-functionally to a...

Kansas City, KSRemote

Reposted 4 days ago

  •   Less than 5 years exp.  •   Healthcare

$110K - $130K *

Unlock potential by serving as a top-tier technical expert, mentoring peers, and resolving complex challenges in customer success. Drive scalable processes and enhance team capabilities while engaging...

United StatesRemote

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $165K *

Join a dynamic team to drive partner sales, manage enablement, activation, and growth phases for MSP partners. Leverage your B2B software sales expertise to build relationships, execute training, and...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$85K - $90K *

Drive strategic sales initiatives to acquire new clients in government and education sectors. Collaborate with stakeholders to deliver innovative solutions, exceed quotas, and enhance client relations...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Lead the charge in building strategic relationships with key travel agencies, optimizing settlement operations, and enhancing distribution technologies to drive efficiency and growth in the travel eco...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Hospitality & Recreation

$111K - $139K *

Build strategic supplier relationships to drive growth and profitability. Lead cross-functional initiatives, negotiate contracts, and mentor a high-performing team while ensuring supplier performance...

Missouri, USRemote

3 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Join a team that's redefining technical support excellence by leading a dedicated group of specialists. Drive process improvements, manage escalations, and enhance client relationships while ensuring...

United StatesRemote

5 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$222K - $278K *

Join a dynamic team to drive enterprise sales, transforming industries through innovative technology. Engage with C-level executives, manage complex deals, and build lasting relationships that impact...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$140K - $200K *

Accelerate progress at the forefront of sales by driving transformative solutions for restaurant groups. Build lasting relationships and achieve ambitious targets while staying ahead of industry trend...

Miami, FLRemote

Yesterday

  •   Less than 5 years exp.  •   Hospitality & Recreation

$172K - $189K *

Lead the charge in transforming industries by delivering IoT solutions to mid-sized customers, managing multi-stakeholder engagements, and driving impactful sales of innovative sensor technology...

CanadaRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $140K *

Drive new business growth by engaging restaurateurs, showcasing superior products, and building lasting relationships. Leverage your culinary background and sales expertise to influence purchasing dec...

Towson, MDRemote

2 weeks ago

  •   Less than 5 years exp.  •   Food & Beverages

$90K - $120K *

Unlock new business opportunities as you drive revenue growth in a dynamic territory. Leverage your expertise in the promotional products industry to build strong client relationships and exceed sales...

Dallas, TXRemote

5 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$160K - $200K *

Drive growth and strengthen relationships across community clinics and AICs. Develop new business and expand partnerships while collaborating with key decision-makers in a complex healthcare market. T...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$80K - $95K *

Unlock your potential as you drive sales growth and build relationships in the Eastern Washington region. Collaborate with teams to deliver innovative solutions and achieve strategic objectives while...

Washington, USRemote

4 weeks ago

  •   5 - 7 years exp.  •   Business Services

$110K - $130K *

Join a team that's redefining customer experience through innovative contact center technologies. Lead technical initiatives, mentor engineers, and collaborate across functions to deliver scalable sol...

RemoteRemote

5 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$120K - $145K *

Transform enterprise accounts by driving strategic sales in AI infrastructure, HPC, and cloud solutions. Lead complex sales cycles, build executive relationships, and partner with technical teams to d...

RemoteRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$84K - $152K *

Elevate client relationships by managing medical accounts, analyzing data, and enhancing healthcare programs. Collaborate across teams to deliver impactful presentations and solutions, ensuring client...

Houston, TXRemote

Yesterday

  •   Less than 5 years exp.  •   Healthcare

$80K - $95K *

Unlock potential by driving growth in our Enterprise Content Management business. Engage with diverse stakeholders, navigate complex sales cycles, and expand client relationships across the Midwest wh...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Accelerate progress at the forefront of cybersecurity by leading threat detection and response efforts. Utilize your expertise to mentor teams, conduct investigations, and enhance detection capabiliti...

Dallas, TXRemote

1 week ago

  •   8 - 10 years exp.  •   Transportation

$95K - $115K *

Shape the future of scientific sales by driving revenue growth and fostering strong customer relationships. Collaborate with cross-functional teams to deliver tailored solutions that enhance customer...

Pennsylvania, USRemote

4 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$80K - $120K *

Join our dynamic sales team to drive revenue growth and foster customer relationships. You'll leverage our scientific portfolio to meet client needs, execute strategic plans, and enhance market share...

New York, NYRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

Frequently Asked Questions (FAQ)

  • What does a Customer Service Representative do?question toggle

    A Customer Service Representative assists customers with questions, product or service issues, and requests. Responsibilities can include troubleshooting, documenting interactions, coordinating with other teams, and helping improve the customer experience.

  • What skills are important for Customer Service Representative jobs?question toggle

    Communication, active listening, empathy, problem-solving, and organization are commonly valued. Depending on the role, employers may also seek CRM or ticketing-system experience, product knowledge, and skills in customer retention or service operations.

  • What career paths can follow customer service experience?question toggle

    Customer service professionals may move into customer success, account management, client experience, support operations, service management, or customer experience leadership, depending on their skills and experience.

  • Are Customer Service Representative jobs on Ladders vetted?question toggle

    Ladders focuses on vetted professional job opportunities paying $100,000 or more. Review individual listings to confirm role requirements, compensation details, and other specifics.

  • How can I find Customer Service Representative jobs paying $100,000 or more?question toggle

    Search Ladders for Customer Service Representative and related titles, then review listings for compensation, responsibilities, qualifications, and location to find opportunities that fit your background.