Customer Service Representative Jobs

Find Customer Service Representative opportunities that match your experience and career goals on Ladders. Our job listings focus on vetted professional roles paying $100,000 or more, including senior customer service, client experience, and customer support positions. Explore opportunities with organizations seeking professionals who can build customer trust, resolve complex issues, and improve service operations.

What Customer Service Representatives Do

Customer Service Representatives help customers get answers, solve problems, and make the most of a company's products or services. Depending on the role and industry, responsibilities may include managing customer inquiries, troubleshooting issues, coordinating with internal teams, documenting interactions, and identifying recurring concerns. Senior and specialized positions may also involve account support, service quality improvement, customer retention, or team leadership.

Skills and Experience Employers Value

Employers commonly look for clear communication, active listening, sound judgment, empathy, and strong problem-solving skills. Experience with customer relationship management (CRM) platforms, support ticketing systems, product knowledge, and written communication can also be valuable. Leadership roles may call for coaching, performance analysis, process improvement, and the ability to use customer feedback to strengthen the service experience.

Career Paths in Customer Service

Customer service experience can lead to opportunities in customer success, account management, client experience, support operations, service management, and customer experience leadership. The path depends on your industry, strengths, and professional background. Use Ladders to explore vetted roles with compensation of $100,000 or more and find positions that align with your next career move.

Find Customer Service Representative Jobs on Ladders

Search Customer Service Representative and related job titles on Ladders to discover professional opportunities across industries. Review each listing for its responsibilities, qualifications, location, and compensation details, then apply to roles that fit your experience and goals.

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$80K - $95K *

Lead the charge in providing high-level administrative support to senior leaders, managing complex schedules, facilitating strategic initiatives, and ensuring effective communication across department...

Anchorage, AKRemote

2 weeks ago

  •   5 - 7 years exp.  •   Transportation

$76K - $119K *

Champion strategic growth by leveraging consultative sales expertise to deepen relationships with health systems, driving adoption of Specialty GPO products while aligning solutions to customer needs...

RemoteRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$80K - $95K *

Engage in complex sales initiatives within the water industry, identifying high-value opportunities and developing strategies to enhance performance. Collaborate with teams to meet customer needs whil...

Livonia, MIRemote

1 week ago

  •   Less than 5 years exp.  •   Energy & Utilities

$80K - $95K *

Join a dynamic team to drive new business in North America by managing the full sales cycle. Collaborate with SDRs and marketing to exceed revenue targets while building lasting customer relationships...

Vancouver, BCRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$152K - $203K *

Elevate client partnerships by uncovering growth opportunities and building trusted executive relationships. Drive strategic conversations that connect client needs to innovative solutions, fostering...

RemoteRemote

5 days ago

  •   Less than 5 years exp.  •   Business Services

$85K - $95K *

Transform client relationships by delivering exceptional service and support, ensuring seamless communication and issue resolution while collaborating with internal teams to enhance client satisfactio...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Legal & Accounting

$100K - $120K *

Serve as the primary contact for clients, driving engagement and service quality while fostering relationships with key stakeholders and leveraging expertise to enhance organizational growth and clien...

United StatesRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$100K - $120K *

Accelerate progress at driving sales and managing large commercial accounts. Cultivate strategic partnerships, deliver impactful presentations, and ensure exceptional customer experiences while exceed...

Ohio, USRemote

2 weeks ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$83K - $161K *

Champion growth by managing a diverse sales territory, building agency relationships, and driving market share through strategic planning and collaboration. Utilize sales tools and insights to exceed...

California, USRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$101K - $126K *

Unlock potential by driving revenue growth through strategic partnerships in healthcare. Collaborate across teams to implement successful channel strategies and enable market expansion, enhancing comp...

Texas, USRemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Staffing

$74K - $115K *

Shape the future of sales by leading a dynamic team of Corporate Account Managers. Drive upselling and renewals while collaborating across departments to enhance sales strategies and execution in the...

Texas, USRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$87K - $119K *

Grow your career with a dynamic role focused on building relationships and selling insurance products to K-12 public schools, while managing a defined territory and driving business success through ta...

Billings, MTRemote

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$90K - $110K *

Lead the charge in driving revenue through strategic partnerships in the cybersecurity sector. This role demands adaptability and expertise in managing client relationships and navigating complex sale...

Ontario, CARemote

4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Partner with us to deliver exceptional service in electron microscopy, ensuring optimal performance through installation, maintenance, and customer training. Join a dynamic team dedicated to advancing...

New Mexico, USRemote

1 week ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$84K - $131K *

Lead strategic initiatives by managing client relationships and program execution. Collaborate with senior leadership to enhance service delivery and drive project success, ensuring alignment with fin...

United StatesRemote

4 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$85K - $105K *

Unlock your potential as a key claims support resource, enhancing client experiences and resolving inquiries efficiently. Collaborate with teams to streamline processes and improve service delivery in...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$85K - $122K *

Empower customer experience by leading strategic initiatives and enhancing service delivery. Manage key accounts, drive process improvements, and mentor team members to ensure exceptional customer sat...

United StatesRemote

5 days ago

  •   5 - 7 years exp.  •   Transportation

$43K - $129K *

Transform the sales landscape by driving new business growth through proactive lead generation, solution-based selling, and relationship management in underserved markets. Exceed sales targets while d...

Ohio, USRemote

3 weeks ago

  •   Less than 5 years exp.  •   Transportation

$93K - $103K *

Accelerate growth by expanding SaaS client relationships in the local market. Build your pipeline through self-generated and company-initiated prospecting, while managing a book of business to meet sa...

Iowa, USRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$70K - $120K *

Develop and lead the skill enhancement of Inside Sales Executives to meet new business quotas. Collaborate with management to ensure operational excellence and drive team performance through effective...

Texas, USRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$150K - $210K *

Lead the charge in driving business growth by cultivating relationships and securing new opportunities in industrial refrigeration. Collaborate cross-functionally to deliver exceptional customer exper...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$75K - $250K *

Engage with key Pharmaceutical accounts to drive strategic growth and influence IT spending. Build executive relationships, develop account plans, and collaborate cross-functionally to deliver integra...

RemoteRemote

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$100K - $120K *

Empower the delivery of compliance programs across a multi-state region. Manage client relationships, conduct audits, training, and inspections while leading operational excellence and driving regulat...

RemoteRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$83K - $115K *

Transform service delivery by leading a skilled team of engineers, ensuring operational excellence and customer satisfaction through effective coordination and relationship management. Drive continuou...

RemoteRemote

2 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Drive the renewals strategy by building processes and coaching teams to ensure predictable revenue growth. Manage complex renewals while collaborating cross-functionally to enhance customer retention...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What does a Customer Service Representative do?question toggle

    A Customer Service Representative assists customers with questions, product or service issues, and requests. Responsibilities can include troubleshooting, documenting interactions, coordinating with other teams, and helping improve the customer experience.

  • What skills are important for Customer Service Representative jobs?question toggle

    Communication, active listening, empathy, problem-solving, and organization are commonly valued. Depending on the role, employers may also seek CRM or ticketing-system experience, product knowledge, and skills in customer retention or service operations.

  • What career paths can follow customer service experience?question toggle

    Customer service professionals may move into customer success, account management, client experience, support operations, service management, or customer experience leadership, depending on their skills and experience.

  • Are Customer Service Representative jobs on Ladders vetted?question toggle

    Ladders focuses on vetted professional job opportunities paying $100,000 or more. Review individual listings to confirm role requirements, compensation details, and other specifics.

  • How can I find Customer Service Representative jobs paying $100,000 or more?question toggle

    Search Ladders for Customer Service Representative and related titles, then review listings for compensation, responsibilities, qualifications, and location to find opportunities that fit your background.