Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$112K - $130K *

Empower customer satisfaction by managing a dedicated team and enhancing service processes. Drive performance through effective communication and collaboration across departments to meet contract obli...

Reposted today

  •   Less than 5 years exp.  •   Aerospace & Defense

$64K - $97K *

Champion community engagement and operational excellence as you oversee superior customer service operations. Drive sales, foster team development, and ensure compliance—all while inspiring a diverse...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$70K - $95K *

Inspire exceptional customer service by leading and developing a high-performing support team, driving improvements in key metrics while ensuring outstanding experiences across all customer interactio...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$90K - $120K *

Champion the success of our customer service team as a Call Center Manager, driving operational excellence and team development in a fast-paced environment focused on improving customer satisfaction a...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$70K - $107K *

Shape the future of logistics and inventory management by overseeing port operations, enhancing team collaboration, ensuring compliance with safety standards, and driving efficiency across departments...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Transportation

$73K - $98K *

Elevate your career by leading a dynamic team of customer service specialists, driving operational excellence, and enhancing customer experiences in a fast-paced call center environment. Your leadersh...

Today

  •   Less than 5 years exp.  •   Finance & Insurance

$73K - $98K *

Drive exceptional customer experiences by leading a high-performing call center team, ensuring operational efficiency, and fostering a culture of service excellence while leveraging data for continuou...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Finance & Insurance

$75K - $95K *

Lead service delivery across multiple projects, ensuring client satisfaction, compliance with SPS policies, and effective operational management while driving employee engagement and performance excel...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$112K - $130K *

Drive customer satisfaction by managing a team of representatives, ensuring contract compliance, and developing strong customer relationships. Enhance performance through coaching and effective commun...

Today

  •   Less than 5 years exp.  •   Aerospace & Defense

$63K - $97K *

Shape the future of retail by leading operations, enhancing customer experiences, and managing teams. Drive efficiency and excellence in a dynamic environment, ensuring high standards in service and c...

Reposted today

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$112K - $130K *

Engage customers by leading a dynamic support team to enhance satisfaction. Oversee performance, manage relationships, and ensure compliance with contract terms while driving operational excellence ac...

Today

  •   Less than 5 years exp.  •   Aerospace & Defense

$112K - $130K *

Manage the Customer Service Representatives team, focusing on maximizing satisfaction and operational performance. Cultivate strong customer relationships while ensuring compliance with contracts and...

Today

  •   Less than 5 years exp.  •   Aerospace & Defense

$112K - $130K *

Elevate customer experience by leading a dynamic service team, managing relationships, and ensuring on-time delivery. Drive performance improvements while supporting operations across functions to fos...

Today

  •   Less than 5 years exp.  •   Aerospace & Defense

$112K - $130K *

Join a team that empowers customer service excellence by managing and developing a high-performing team. Engage with customers to enhance relationships and ensure satisfaction, while coordinating acro...

Today

  •   Less than 5 years exp.  •   Aerospace & Defense

$112K - $130K *

Lead our Customer Service team to enhance customer satisfaction and streamline operations. Manage relationships, optimize service delivery, and drive performance improvements across departments while...

Today

  •   Less than 5 years exp.  •   Aerospace & Defense

$112K - $130K *

Join a team that's focused on maximizing customer satisfaction through effective management of a Customer Service Representatives team, ensuring delivery commitments and seamless communication across...

Today

  •   Less than 5 years exp.  •   Aerospace & Defense

$112K - $130K *

Lead customer satisfaction initiatives and manage a team to drive performance, ensuring compliance with contract obligations and quality standards while fostering strong internal and external relation...

Today

  •   Less than 5 years exp.  •   Aerospace & Defense

$112K - $130K *

Join a team that's dedicated to maximizing customer satisfaction while leading a dynamic team of Customer Service Representatives. You'll enhance performance while ensuring effective communication and...

Today

  •   Less than 5 years exp.  •   Aerospace & Defense

$112K - $130K *

Take ownership of customer satisfaction by leading a dynamic service team, managing client interactions, ensuring delivery commitments, and driving performance improvements through effective communica...

Today

  •   Less than 5 years exp.  •   Aerospace & Defense

$112K - $130K *

Lead a team to maximize customer satisfaction by managing relationships and performance while ensuring delivery commitments are met. Collaborate with multiple departments to enhance customer support a...

Today

  •   Less than 5 years exp.  •   Aerospace & Defense

$112K - $130K *

Manage a team of Customer Service Representatives to enhance customer satisfaction, oversee contract compliance, and drive performance improvements. Engage with customers to ensure effective relations...

Today

  •   Less than 5 years exp.  •   Aerospace & Defense

$112K - $130K *

Drive customer satisfaction as a Customer Service Supervisor, leading a team to optimize service delivery, manage client interactions, and enhance operational efficiencies. Collaborate across function...

Today

  •   Less than 5 years exp.  •   Aerospace & Defense

$112K - $130K *

Champion customer satisfaction by leading a team of Customer Service Representatives, managing relationships, optimizing processes, and ensuring delivery commitments in a collaborative environment to...

Today

  •   Less than 5 years exp.  •   Aerospace & Defense

$112K - $130K *

Join us to effectively manage a dedicated team of Customer Service Representatives, ensuring maximum customer satisfaction by coordinating internal and external communications and fulfilling contract...

Today

  •   Less than 5 years exp.  •   Aerospace & Defense

$112K - $130K *

Inspire customer satisfaction as you lead a team, enhance performance, and foster strong relationships with clients while navigating contract compliance and operational excellence to deliver on servic...

Today

  •   Less than 5 years exp.  •   Aerospace & Defense

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.