Customer Service Manager Jobs in Cleveland, OH

Advance your career by leading a dedicated customer service team in a manufacturing setting. Ensure excellent support from order entry to delivery while collaborating with key departments for operatio...

Unlock potential by leading a high-performing Customer Service organization. Drive strategy and operational excellence across Customer Care, Fulfillment, and Compliance to enhance customer satisfactio...

Serve as the primary client liaison, driving satisfaction and retention while fostering partnerships and implementing effective client strategies for healthcare products. Collaborate cross-functionall...

Lead the charge in client service excellence by managing relationships, coordinating projects, and implementing solutions for successful FWA program operations. Collaborate internally and externally t...

Optimize customer experiences by managing service delivery and ensuring effective communication across all stages of engagement. Drive operational excellence while advocating for customer needs and en...

Inspire a data-driven customer support team, overseeing daily operations, coaching agents, and driving performance metrics to enhance service quality and team development in a transformative support e...

Transform customer outcomes by leading a high-performing team dedicated to leveraging Samsara's solutions. Drive strategic growth while ensuring enterprise clients realize sustained value from their i...

Take ownership of driving growth in the commercial HVAC sector by building strong client relationships, identifying needs, and delivering tailored solutions. Enjoy a hybrid work model while managing y...

Lead the charge in enhancing client satisfaction and retention through strategic relationship management and operational excellence. Drive account growth while overseeing a high-performing team dedica...

Transform customer operations by driving strategic initiatives and partnering closely with complex accounts to leverage IoT solutions, ensuring long-term success and alignment with their goals across...

Develop strategic relationships as a Technical Customer Success Manager, driving customer adoption and satisfaction through technical expertise and business insight, while collaborating across teams t...

Lead and inspire a team of Client Service Managers to elevate client satisfaction, driving operational excellence while managing strategic service delivery and fostering strong client relationships fo...

Drive exceptional customer success by managing a complex portfolio of Enterprise accounts, enhancing software value through strategic relationships and problem-solving. Influence industry revenue and...

Drive targeted ABM strategies across diverse verticals, enhancing engagement and revenue growth through personalized, data-driven marketing programs. Collaborate with sales and industry leaders to opt...

Shape the future of integrated marketing by leading targeted ABM campaigns that drive growth for Government Services and Collections. Collaborate cross-functionally to create personalized, data-driven...

Lead the charge in enhancing customer care and sales enablement by translating business strategy into impactful training and quality initiatives that elevate frontline performance and improve customer...

Champion excellence by leading AI program governance and delivery assurance. Drive strategic AI initiatives, ensuring alignment with client goals, while enhancing team performance in a fast-paced, dyn...

Join a team that's at the forefront of service delivery excellence. Lead dynamic projects, collaborate across various teams, and drive customer satisfaction while ensuring alignment with operational a...

Transform client experiences as you proactively manage and support key client accounts, ensuring operational excellence, satisfaction, and growth while collaborating across teams to deliver strategic...

Transform customer relationships and drive growth in the e-health sector by enhancing engagement and retention for a diverse portfolio of clients. Collaborate across departments to deliver exceptional...

Lead daily operations for service teams in water treatment, overseeing safety, planning, and performance to ensure contract compliance. Collaborate with sales and facilitate audits to maintain strong...

Elevate the customer experience through strategic partnership and advocacy. Drive adoption, deepen engagement, and maintain executive relationships to ensure measurable value and retention for a portf...

Shape the financial foundation by overseeing daily accounting operations, ensuring accurate reporting, enhancing processes, and driving automation. Collaborate with cross-functional teams to support g...

Transform your career by providing operational leadership for remote teams managing Release of Information services. Drive excellence, ensure compliance, and foster relationships while traveling to de...

Empower industry leaders by becoming a trusted partner in their success. Work cross-functionally to enhance customer operations and drive value through innovative solutions. This role offers growth po...