Client Operations Manager Jobs

Client Operations Managers help organizations deliver reliable, high-quality service by connecting client needs with efficient internal processes. They oversee operational workflows, coordinate cross-functional teams, track performance, and identify ways to improve the client experience. Explore vetted Client Operations Manager opportunities paying $100,000 or more on Ladders.

What Does a Client Operations Manager Do?

Responsibilities vary by company and industry, but commonly include managing client-facing operations, refining service processes, monitoring service-level agreements and key performance indicators, resolving escalated issues, and partnering with sales, customer success, product, finance, and support teams. Many roles also involve reporting results, managing budgets or resources, and leading operational improvement initiatives.

Skills and Qualifications

Employers often seek candidates with experience in operations, client services, customer success, or account management. Strong candidates communicate clearly, analyze operational data, manage projects, and build trusted relationships with clients and internal stakeholders. Familiarity with CRM platforms, reporting tools, process documentation, and continuous improvement methods can also be valuable. Requirements differ across organizations, so review each job listing for specific qualifications.

Career Opportunities and Compensation

Client Operations Manager roles are available across sectors such as technology, financial services, healthcare, consulting, and business services. Compensation depends on factors including industry, location, company size, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities with salaries of $100,000 or more, helping experienced candidates find roles that align with their career goals.

Find Client Operations Manager Jobs on Ladders

Search Client Operations Manager openings on Ladders to discover high-paying opportunities and compare role requirements. Review job descriptions carefully, highlight measurable achievements in your résumé, and tailor your application to show how you improve client outcomes and operational performance.

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$110K - $130K *

Join a dynamic team to revolutionize marketing operations, leveraging AI and automation to enhance efficiency and visibility. Own the systems, data, and budget tracking, driving impactful strategies a...

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$90K - $157K *

Drive operational excellence in Citrix environments, enhancing service stability and performance for global users while managing complex integrations and ensuring security across platforms. Lead incid...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$120K - $150K *

Join a team that's dedicated to enhancing sales operations through data-driven insights, Salesforce expertise, and cross-functional collaboration. Drive efficiency and accountability in commercial pro...

Reposted today

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$78K - $128K *

Shape the future of order management by driving efficient processes, fostering cross-functional collaboration, and ensuring timely product delivery while managing key relationships with external partn...

6 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$80K - $95K *

Unlock your potential as a Customer Program Manager, driving strategic objectives and ensuring on-time delivery of high-quality products while fostering strong customer and supplier relationships in a...

3 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$100K *

Accelerate progress at the forefront of operations management by leading field teams, ensuring project efficiency, and enhancing safety protocols in a dynamic environment. Drive success through hands...

6 days ago

  •   Less than 5 years exp.  •   Staffing

$110K - $130K *

Lead transformative projects in the financial services sector, leveraging your extensive IT and Business Analyst experience to drive operational excellence and resolve complex banking challenges acros...

1 week ago

  •   11 - 15 years exp.  •   Staffing

$111K - $159K *

Lead clinical operations in review of medical certifications for leave requests. Build and manage a dedicated team, standardize workflows, and ensure compliance while driving continuous improvements i...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $105K *

Drive operational excellence by managing a team, enhancing client relations, and ensuring efficient investor service processes. Collaborate across departments to deliver results and foster lasting cli...

Toronto, ONIn-Person

Reposted 2 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $95K *

Transform workforce operations by delivering consultative staffing solutions across multiple branches. Collaborate with leaders to optimize recruiting strategies and ensure compliance while driving st...

2 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$125K - $213K *

Lead the charge in enterprise change initiatives as AI transforms workflows. Drive adoption and embed new work models, ensuring stakeholder engagement and readiness while leveraging AI for impactful c...

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$125K - $213K *

Drive enterprise change by leading AI-enabled work redesign initiatives, ensuring seamless adoption and integration of new workflows. Collaborate with stakeholders to assess impacts, mitigate risks, a...

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$90K - $105K *

Optimize trade operations by collaborating with teams to enhance daily processes, manage corporate actions, and ensure accurate reporting, all while driving continuous improvement in a dynamic financi...

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$160K - $175K *

Drive growth by developing strategies for Financial Services clients, enhancing executive relationships, and leading digital transformation initiatives. Collaborate with teams to identify opportunitie...

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$83K - $141K *

Unlock potential by leading complex reconciliation processes across diverse securities. Collaborate with teams globally to enhance operational efficiency and ensure accurate financial reporting while...

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$125K - $150K *

Lead the charge in building a robust operating system for Customer Success and Solutions teams. Collaborate cross-functionally to establish metrics, optimize processes, and drive impactful decision-ma...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Join a team that's dedicated to coordinating complex client relationships, enhancing service efficiency, and mentoring junior staff while ensuring compliance and effective communication throughout acc...

Today

  •   5 - 7 years exp.  •   Finance & Insurance

$95K - $115K *

Analyze data to drive strategic decisions in collections operations, utilizing advanced analytics techniques. Collaborate with teams to enhance reporting systems and provide insights that influence ma...

Toronto, ONIn-Person

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$95K - $115K *

Elevate your career by leveraging advanced analytics to drive strategic insights and enhance collections operations. Collaborate with teams to optimize processes and deliver impactful recommendations...

Vancouver, BCIn-Person

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$88K - $105K *

Champion operational excellence by building and scaling event services, ensuring efficient processes and governance across multiple business groups while collaborating with diverse stakeholders to enh...

Yesterday

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$88K - $105K *

Join a team that's transforming event operations by building scalable frameworks and optimizing processes. Collaborate across functions to ensure efficient, high-quality event delivery while driving c...

Yesterday

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$98K - $148K *

Play a key role in managing credit and market risks, ensuring accurate analytics and promoting risk awareness within the organization. Collaborate with teams to develop effective risk mitigation strat...

Toronto, ONIn-Person

Reposted yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

$95K - $115K *

Empower customer success by designing scalable processes and tools that enhance the customer journey. Collaborate across teams to drive insights and efficiencies, ensuring a consistent, high-quality e...

2 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$140K - $150K *

Empower governance execution for Microsoft 365 platforms, ensuring compliance and scalability. Lead operations, manage teams, and coordinate with stakeholders to enhance collaboration tools in a globa...

Yesterday

  •   5 - 7 years exp.  •   Business Services

$108K - $140K *

Grow your career with a dynamic team leading Microsoft solutions sales. Drive cloud adoption, coach site teams, and collaborate with stakeholders to enhance customer experiences and achieve sales goal...

Concord, NHRemote

2 days ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What is a Client Operations Manager?question toggle

    A Client Operations Manager oversees the processes, teams, and systems that support consistent service delivery and positive client experiences. The role often combines operational planning, performance tracking, issue resolution, and cross-functional coordination.

  • What does a Client Operations Manager do day to day?question toggle

    Daily work may include reviewing service metrics, coordinating with client-facing and internal teams, resolving escalated operational concerns, improving workflows, preparing reports, and ensuring that client commitments are met.

  • What qualifications are commonly required for Client Operations Manager jobs?question toggle

    Employers commonly look for relevant experience in operations, client services, customer success, or account management, along with communication, analytical, project management, and leadership skills. Specific education, industry knowledge, and technology requirements vary by employer.

  • How much do Client Operations Managers earn?question toggle

    Compensation varies based on experience, location, industry, company, and role scope. Ladders features vetted professional jobs paying $100,000 or more; check each listing for its compensation details.

  • Where can I find Client Operations Manager jobs paying $100,000 or more?question toggle

    Search Ladders for vetted Client Operations Manager opportunities with salaries of $100,000 or more. Use job requirements and role details to identify openings that fit your experience and career goals.