Client Operations Manager Jobs

Client Operations Managers help organizations deliver reliable, high-quality service by connecting client needs with efficient internal processes. They oversee operational workflows, coordinate cross-functional teams, track performance, and identify ways to improve the client experience. Explore vetted Client Operations Manager opportunities paying $100,000 or more on Ladders.

What Does a Client Operations Manager Do?

Responsibilities vary by company and industry, but commonly include managing client-facing operations, refining service processes, monitoring service-level agreements and key performance indicators, resolving escalated issues, and partnering with sales, customer success, product, finance, and support teams. Many roles also involve reporting results, managing budgets or resources, and leading operational improvement initiatives.

Skills and Qualifications

Employers often seek candidates with experience in operations, client services, customer success, or account management. Strong candidates communicate clearly, analyze operational data, manage projects, and build trusted relationships with clients and internal stakeholders. Familiarity with CRM platforms, reporting tools, process documentation, and continuous improvement methods can also be valuable. Requirements differ across organizations, so review each job listing for specific qualifications.

Career Opportunities and Compensation

Client Operations Manager roles are available across sectors such as technology, financial services, healthcare, consulting, and business services. Compensation depends on factors including industry, location, company size, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities with salaries of $100,000 or more, helping experienced candidates find roles that align with their career goals.

Find Client Operations Manager Jobs on Ladders

Search Client Operations Manager openings on Ladders to discover high-paying opportunities and compare role requirements. Review job descriptions carefully, highlight measurable achievements in your résumé, and tailor your application to show how you improve client outcomes and operational performance.

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$80K - $95K *

Engage with clients in agribusiness to deliver tailored risk management solutions, enhance relationships, and drive business growth through strategic insights and collaboration with internal teams...

4 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$300K *

Join a dynamic investment team to lead Client Portfolio Management, coordinating strategies and engagement across a $70 billion platform. Drive execution, enhance processes, and foster collaboration t...

2 weeks ago

  •   15+ years exp.  •   Finance & Insurance

$130K - $208K *

Elevate operations by leading a high-impact member experience ecosystem, driving performance, and influencing strategic decisions through frontline insights. Collaborate closely with partners to enhan...

4 days ago

  •   8 - 10 years exp.  •   Business Services

$80K - $95K *

Empower marketing operations by managing systems, processes, and data analysis. Drive results through project management and collaboration, optimizing workflows and leveraging technology to enhance te...

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$115K - $214K *

Transform operational efficiency by managing program performance metrics, ensuring timely delivery, and driving strategic decisions across government and commercial services. Collaborate with cross-fu...

4 days ago

  •   8 - 10 years exp.  •   Media

$130K - $210K *

Champion client relationships by delivering enterprise value to global financial institutions, enhancing strategy and client experience through collaboration and strategic engagement...

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$130K - $210K *

Transform client relationships by delivering strategic value to global financial institutions, enhancing collaboration, and driving mutual growth through effective engagement and insights...

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$88K - $105K *

Shape the future of client success by leading implementation processes, ensuring alignment on project expectations, and fostering strong relationships. Drive strategic engagement and deliver tailored...

1 week ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$100K - $120K *

Lead the charge in enhancing operational strategies for growth, coordinating training and communications, and fostering a strong global network to support business objectives in a dynamic environment...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$95K - $115K *

Optimize product delivery by managing roadmaps, facilitating cross-functional collaboration, and driving process improvements. Leverage Agile methodologies to enhance efficiency and ensure alignment w...

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$71K - $106K *

Lead the charge in managing client engagements and mentoring staff while driving business development in a dynamic team focused on owner-managed businesses across the region. Join us for a rewarding c...

Victoria, BCIn-Person

Reposted 2 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$135K - $160K *

Empower the growth of our developer ecosystem by designing robust operational processes. Collaborate with cross-functional teams to enhance quality and trust, while streamlining app and plugin integra...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$100K - $120K *

Lead the charge in executing complex technology infrastructure projects globally, collaborating with diverse teams and driving successful outcomes in a fast-paced environment while fostering a culture...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$90K - $150K *

Lead the charge in optimizing sales operations by providing strategic insights and actionable data. Collaborate cross-functionally to enhance go-to-market productivity and drive efficiency in sales pr...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$116K - $182K *

Manage operational initiatives within Pharmaceutical Sciences, collaborating with leadership to enhance efficiency and drive strategic priorities. Utilize project management skills to support budgetin...

2 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$85K - $95K *

Lead the charge in optimizing branch operations, ensuring timely delivery of medical equipment and services. Collaborate with healthcare partners to enhance patient care while managing logistics, inve...

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$85K - $95K *

Drive operational excellence by leading branch activities, ensuring timely delivery of medical supplies and services, and enhancing patient care through collaboration with healthcare partners and comp...

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$75K - $90K *

Champion operational excellence by leading branch activities, ensuring timely delivery of medical equipment and services, and enhancing patient care through collaboration with healthcare partners and...

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$75K - $90K *

Lead the future of patient care by overseeing branch operations, ensuring timely delivery of medical equipment and services. Collaborate with healthcare partners to enhance patient experiences while m...

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$75K - $90K *

Transform client relationships and drive revenue growth by leveraging your expertise in environmental services. Utilize strong communication skills to nurture connections and ensure client satisfactio...

5 days ago

  •   5 - 7 years exp.  •   Energy & Utilities

$150K - $200K *

Transform enterprise sales by leading AI-driven solutions for global FS/Banking brands. Collaborate with cross-functional teams to drive client success and evolve operations, ensuring measurable outco...

RemoteRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $120K *

Unlock potential by leading a team to drive operational excellence through data insights, reporting, and strategic planning. Collaborate with senior leadership to enhance efficiency and scalability in...

2 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$110K - $130K *

Transform operational efficiency by leading a team of Business Analysts to deliver data-driven insights and reporting solutions that enhance productivity and scalability within the Technology Services...

2 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$89K - $133K *

Join a team that's dedicated to enhancing global financial crime screening operations. You'll manage governance frameworks, oversee projects, and collaborate with stakeholders to ensure compliance wit...

Toronto, ONIn-Person

4 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$88K - $105K *

Champion client success by leading a personal lines account management team, ensuring high-quality service, fostering talent development, and driving retention and growth strategies while maintaining...

Today

  •   Less than 5 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What is a Client Operations Manager?question toggle

    A Client Operations Manager oversees the processes, teams, and systems that support consistent service delivery and positive client experiences. The role often combines operational planning, performance tracking, issue resolution, and cross-functional coordination.

  • What does a Client Operations Manager do day to day?question toggle

    Daily work may include reviewing service metrics, coordinating with client-facing and internal teams, resolving escalated operational concerns, improving workflows, preparing reports, and ensuring that client commitments are met.

  • What qualifications are commonly required for Client Operations Manager jobs?question toggle

    Employers commonly look for relevant experience in operations, client services, customer success, or account management, along with communication, analytical, project management, and leadership skills. Specific education, industry knowledge, and technology requirements vary by employer.

  • How much do Client Operations Managers earn?question toggle

    Compensation varies based on experience, location, industry, company, and role scope. Ladders features vetted professional jobs paying $100,000 or more; check each listing for its compensation details.

  • Where can I find Client Operations Manager jobs paying $100,000 or more?question toggle

    Search Ladders for vetted Client Operations Manager opportunities with salaries of $100,000 or more. Use job requirements and role details to identify openings that fit your experience and career goals.