Client Operations Manager Jobs

Client Operations Managers help organizations deliver reliable, high-quality service by connecting client needs with efficient internal processes. They oversee operational workflows, coordinate cross-functional teams, track performance, and identify ways to improve the client experience. Explore vetted Client Operations Manager opportunities paying $100,000 or more on Ladders.

What Does a Client Operations Manager Do?

Responsibilities vary by company and industry, but commonly include managing client-facing operations, refining service processes, monitoring service-level agreements and key performance indicators, resolving escalated issues, and partnering with sales, customer success, product, finance, and support teams. Many roles also involve reporting results, managing budgets or resources, and leading operational improvement initiatives.

Skills and Qualifications

Employers often seek candidates with experience in operations, client services, customer success, or account management. Strong candidates communicate clearly, analyze operational data, manage projects, and build trusted relationships with clients and internal stakeholders. Familiarity with CRM platforms, reporting tools, process documentation, and continuous improvement methods can also be valuable. Requirements differ across organizations, so review each job listing for specific qualifications.

Career Opportunities and Compensation

Client Operations Manager roles are available across sectors such as technology, financial services, healthcare, consulting, and business services. Compensation depends on factors including industry, location, company size, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities with salaries of $100,000 or more, helping experienced candidates find roles that align with their career goals.

Find Client Operations Manager Jobs on Ladders

Search Client Operations Manager openings on Ladders to discover high-paying opportunities and compare role requirements. Review job descriptions carefully, highlight measurable achievements in your résumé, and tailor your application to show how you improve client outcomes and operational performance.

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$200K - $250K *

Lead and innovate security operations to enhance threat detection, incident response, and exposure management. Drive team growth and establish a robust operating model while collaborating across techn...

RemoteRemote

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$120K - $145K *

Optimize automation quality across Legal and Compliance workflows by diagnosing regressions, iterating on decision-making components, and ensuring reliable performance. Drive measurable improvements a...

4 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$108K - $130K *

Lead the automation quality assurance for Legal and Compliance workflows, enhancing decision-making processes through rigorous measurement and iterative improvements. Drive regression analysis and ens...

4 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $145K *

Help us enhance automation quality across Legal and Compliance workflows by driving improvements in performance metrics, diagnosing regressions, and ensuring reliable decision-making processes. Your e...

4 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $145K *

Take ownership of automating high-volume Legal and Compliance workflows, ensuring quality and reliability of decision-making processes. Collaborate across automation types to diagnose issues, iterate...

4 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$105K - $139K *

Champion the optimization and management of our revenue technology stack, collaborating with cross-functional teams to enhance user experience and streamline operations. Drive strategic initiatives an...

2 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$90K - $180K *

Lead operational excellence for back-office services while leveraging expertise in financial technology and client management to enhance onboarding and support for asset management projects in a colla...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $160K *

Join a team that's shaping the future of financial technology by delivering operational excellence and supporting investment operations. Leverage your expertise in asset management to enhance client e...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Join a dynamic team as you guide major banks and fintechs through the integration and launch of the Open USD platform, fostering partnerships and driving growth in a fast-paced environment...

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$110K - $130K *

Engage with leading banks and fintechs as you guide partners through integration and growth on the Open USD platform. Collaborate with product teams to enhance partner experiences and foster a thrivin...

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$130K - $160K *

Transform enterprise operations by building a robust platform for AI agents, enhancing integrations, workflows, and reliability. Collaborate with engineering and customers to create reusable capabilit...

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$84K - $131K *

Lead strategic initiatives by managing client relationships and program execution. Collaborate with senior leadership to enhance service delivery and drive project success, ensuring alignment with fin...

United StatesRemote

Today

  •   8 - 10 years exp.  •   Finance & Insurance

$120K - $145K *

Champion the future of customer experience by leading seamless deployments from signature to go-live. Drive process improvements, enhance team collaboration, and ensure customer satisfaction through e...

United StatesRemote

4 days ago

  •   5 - 7 years exp.  •   Healthcare

$157K - $214K *

Unlock the potential of legal operations by developing scalable processes that enhance efficiency and quality across multiple teams. Collaborate with stakeholders to streamline workflows, integrate te...

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $140K *

Empower cross-functional teams by transforming complex operational challenges into scalable systems. Collaborate with partners and engineering to drive impactful projects from inception to launch, ens...

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$88K - $138K *

Unlock operational excellence by leading continuous improvement initiatives, optimizing contact center processes, and driving efficiency through data-driven strategies. Collaborate cross-functionally...

Vancouver, BCIn-Person

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Empower strategic decision-making and operational execution in a high-growth SaaS environment. Collaborate with senior leaders to drive insights, enhance business health, and shape go-to-market strate...

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Transform business operations by partnering with senior leaders to drive strategic initiatives, enhance decision-making, and execute scalable processes in a high-growth SaaS environment...

Itasca, ILRemote

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Transform operations strategy for clinical programs, driving efficiency and effectiveness through data analysis and strategic planning. Collaborate with leadership to enhance service delivery and supp...

Today

  •   8 - 10 years exp.  •   Healthcare

$88K - $138K *

Join the charge in driving operational excellence and continuous improvement across contact centre operations, fostering a culture of efficiency and quality to meet customer needs and enhance performa...

Calgary, ABIn-Person

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$88K - $138K *

Optimize operational efficiency by leading continuous improvement initiatives. Drive strategic performance across contact center operations, championing Lean methodologies to enhance processes, elevat...

Toronto, ONIn-Person

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$88K - $138K *

Engage in a leadership role that champions operational excellence, driving efficiency and continuous improvement across contact centre operations while fostering a culture of data-driven performance a...

Mississauga, ONIn-Person

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$88K - $138K *

Drive operational excellence and continuous improvement in contact centre operations, leading strategy implementation and performance evaluation to enhance efficiency and quality while meeting custome...

Waterloo, ONIn-Person

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $95K *

Join us in delivering exceptional client experiences for professional and NIL athletes. This role blends strategic management with hands-on execution, ensuring seamless operations and high-touch servi...

1 week ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$150K - $194K *

Design and lead transformative initiatives in capital markets, focusing on modernizing post-trade capabilities. Collaborate with senior stakeholders to define requirements and deliver innovative solut...

1 week ago

  •   11 - 15 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What is a Client Operations Manager?question toggle

    A Client Operations Manager oversees the processes, teams, and systems that support consistent service delivery and positive client experiences. The role often combines operational planning, performance tracking, issue resolution, and cross-functional coordination.

  • What does a Client Operations Manager do day to day?question toggle

    Daily work may include reviewing service metrics, coordinating with client-facing and internal teams, resolving escalated operational concerns, improving workflows, preparing reports, and ensuring that client commitments are met.

  • What qualifications are commonly required for Client Operations Manager jobs?question toggle

    Employers commonly look for relevant experience in operations, client services, customer success, or account management, along with communication, analytical, project management, and leadership skills. Specific education, industry knowledge, and technology requirements vary by employer.

  • How much do Client Operations Managers earn?question toggle

    Compensation varies based on experience, location, industry, company, and role scope. Ladders features vetted professional jobs paying $100,000 or more; check each listing for its compensation details.

  • Where can I find Client Operations Manager jobs paying $100,000 or more?question toggle

    Search Ladders for vetted Client Operations Manager opportunities with salaries of $100,000 or more. Use job requirements and role details to identify openings that fit your experience and career goals.