Client Operations Manager Jobs

Client Operations Managers help organizations deliver reliable, high-quality service by connecting client needs with efficient internal processes. They oversee operational workflows, coordinate cross-functional teams, track performance, and identify ways to improve the client experience. Explore vetted Client Operations Manager opportunities paying $100,000 or more on Ladders.

What Does a Client Operations Manager Do?

Responsibilities vary by company and industry, but commonly include managing client-facing operations, refining service processes, monitoring service-level agreements and key performance indicators, resolving escalated issues, and partnering with sales, customer success, product, finance, and support teams. Many roles also involve reporting results, managing budgets or resources, and leading operational improvement initiatives.

Skills and Qualifications

Employers often seek candidates with experience in operations, client services, customer success, or account management. Strong candidates communicate clearly, analyze operational data, manage projects, and build trusted relationships with clients and internal stakeholders. Familiarity with CRM platforms, reporting tools, process documentation, and continuous improvement methods can also be valuable. Requirements differ across organizations, so review each job listing for specific qualifications.

Career Opportunities and Compensation

Client Operations Manager roles are available across sectors such as technology, financial services, healthcare, consulting, and business services. Compensation depends on factors including industry, location, company size, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities with salaries of $100,000 or more, helping experienced candidates find roles that align with their career goals.

Find Client Operations Manager Jobs on Ladders

Search Client Operations Manager openings on Ladders to discover high-paying opportunities and compare role requirements. Review job descriptions carefully, highlight measurable achievements in your résumé, and tailor your application to show how you improve client outcomes and operational performance.

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$100K - $130K *

Manage day-to-day mortgage loan servicing operations, ensuring compliance and customer satisfaction while resolving issues and implementing process improvements for enhanced efficiency...

Today

  •   Less than 5 years exp.  •   Finance & Insurance

$150K - $180K *

Drive operational excellence in digital design by managing workflows, enhancing team collaboration, and implementing innovative tools. Lead complex projects to ensure efficient delivery and alignment...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Champion the deployment and operation of robotic systems, leading a remote team to enhance efficiency and customer satisfaction while ensuring successful rollouts and ongoing support in a dynamic envi...

6 days ago

  •   Less than 5 years exp.  •   Healthcare

$110K - $130K *

Join a team that's redefining robot deployments in healthcare. Lead operations, manage remote teams, and enhance efficiency while ensuring customer satisfaction through effective communication and dat...

6 days ago

  •   Less than 5 years exp.  •   Healthcare

$100K - $120K *

Elevate customer relationships by driving growth and adoption across multi-site enterprise accounts. Collaborate with cross-functional teams to deliver value, manage pipelines, and ensure customer sat...

2 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$104K - $123K *

Shape the future of action processing by owning feature development, driving outcomes, and leveraging AI tools. Collaborate with engineering to enhance product quality and speed, ensuring impactful de...

4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$104K - $123K *

Champion the development of impactful features in a systems-heavy domain, driving outcomes and leveraging AI tools. Collaborate with cross-functional teams to define success metrics and ensure high-qu...

4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$105K - $135K *

Shape the future of our creative operations by streamlining processes, managing resources, and enhancing collaboration across teams. Your expertise will drive efficiency and elevate project delivery i...

4 weeks ago

  •   5 - 7 years exp.  •   Business Services

$105K - $135K *

Lead the charge in optimizing creative operations by managing workflows, resources, and budgets. Collaborate with cross-functional teams to ensure timely project delivery while enhancing team efficien...

4 weeks ago

  •   5 - 7 years exp.  •   Business Services

$105K - $135K *

Empower our creative team by streamlining operations, managing workflows, and enhancing project delivery. Collaborate across departments to ensure timely execution of integrated campaigns while mainta...

4 weeks ago

  •   5 - 7 years exp.  •   Business Services

$125K - $146K *

Shape the future of commercial lending by analyzing and translating business requirements into functional specifications. Collaborate with diverse teams to ensure solutions meet business goals and com...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Lead client success by managing post-sale operations, ensuring seamless communication, and driving program performance. Own the relationship from kickoff to recap, delivering results and fostering tru...

1 week ago

  •   5 - 7 years exp.  •   Media

$86K - $100K *

Optimize client relationships and retention by managing mid-market accounts, ensuring profitability, and delivering high-quality service through strategic collaboration and market insight in Commercia...

Reposted yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $95K *

Engage in enhancing employee experiences by managing onboarding, payroll, and workplace operations. Collaborate with leadership to streamline processes and improve workplace culture across multiple lo...

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$90K - $108K *

Shape the future of our market operations by leading a dynamic team, driving growth, and fostering a collaborative culture. Take ownership of P&L, client relationships, and team development to achieve...

5 days ago

  •   5 - 7 years exp.  •   Staffing

$100K - $120K *

Drive sales excellence by leading and developing a high-performing sales team. Oversee SDRs, AEs, and Team Leads to achieve targets, enhance productivity, and implement effective sales strategies for...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Staffing

$120K - $145K *

Empower product excellence by driving operational efficiency and collaboration across teams. You'll enhance workflows, automate processes, and provide insights to ensure successful product launches an...

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $95K *

Join a dynamic team as you lead operations in the Commercial Transportation Insurance division, optimizing processes and enhancing service delivery while collaborating with cross-functional teams to d...

1 week ago

  •   Less than 5 years exp.  •   Transportation

$80K - $95K *

Shape the future of healthcare marketing by developing and executing strategies that enhance brand visibility and patient engagement across affiliate practices, driving growth and aligning with organi...

3 weeks ago

  •   Less than 5 years exp.  •   Hospitals & Medical Centers

$107K - $144K *

Lead operational excellence as an Operations Manager, driving team performance and manufacturing efficiency. Oversee schedules, budgets, and compliance while fostering a culture of continuous improvem...

Reposted 3 days ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$110K - $130K *

Transform client relationships by leading a dynamic team to achieve financial growth and enhance client experiences across a diverse portfolio. Drive strategic initiatives and foster collaboration to...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$120K - $145K *

Champion operational excellence by leading a DevOps team to enhance service resilience and efficiency in trading infrastructure. Collaborate globally to ensure secure, reliable, and scalable services...

Today

  •   5 - 7 years exp.  •   Finance & Insurance

$122K - $207K *

Join a team that's dedicated to optimizing operations in a fast-paced environment. Oversee daily functions, lead staff development, and ensure network reliability while managing resources effectively...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$130K - $155K *

Elevate product strategy and execution by leading cross-functional initiatives, analyzing market trends, and enhancing product offerings to meet customer needs and drive business growth...

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$105K - $135K *

Lead the charge in operational excellence by providing 24/7 support for large-scale Java applications, ensuring availability and resilience while collaborating with cross-functional teams to enhance i...

Toronto, ONIn-Person

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What is a Client Operations Manager?question toggle

    A Client Operations Manager oversees the processes, teams, and systems that support consistent service delivery and positive client experiences. The role often combines operational planning, performance tracking, issue resolution, and cross-functional coordination.

  • What does a Client Operations Manager do day to day?question toggle

    Daily work may include reviewing service metrics, coordinating with client-facing and internal teams, resolving escalated operational concerns, improving workflows, preparing reports, and ensuring that client commitments are met.

  • What qualifications are commonly required for Client Operations Manager jobs?question toggle

    Employers commonly look for relevant experience in operations, client services, customer success, or account management, along with communication, analytical, project management, and leadership skills. Specific education, industry knowledge, and technology requirements vary by employer.

  • How much do Client Operations Managers earn?question toggle

    Compensation varies based on experience, location, industry, company, and role scope. Ladders features vetted professional jobs paying $100,000 or more; check each listing for its compensation details.

  • Where can I find Client Operations Manager jobs paying $100,000 or more?question toggle

    Search Ladders for vetted Client Operations Manager opportunities with salaries of $100,000 or more. Use job requirements and role details to identify openings that fit your experience and career goals.