Application Support Analysts help organizations keep business-critical software reliable, accessible, and performing as expected. They investigate user issues, monitor applications, coordinate incident response, and work with engineering, infrastructure, and business teams to resolve problems. Browse vetted Application Support Analyst opportunities on Ladders, including professional roles paying $100,000 or more.
Responsibilities vary by employer and technology environment. Analysts may diagnose application errors, review logs and alerts, manage service requests, support releases, document fixes, and identify recurring issues. Many roles also involve communicating technical information to users and stakeholders, escalating complex incidents, and helping improve support processes.
Employers commonly seek experience with troubleshooting, incident and problem management, SQL, ticketing systems, monitoring tools, and operating systems or cloud platforms. Clear communication, careful documentation, customer service, and the ability to prioritize issues are valuable. Some positions require familiarity with scripting, APIs, networking, or industry-specific applications.
Application support roles can span financial services, healthcare, technology, consulting, retail, and other sectors. With experience, professionals may advance into senior application support, production operations, application management, systems analysis, or related reliability and technology leadership roles. Scope, seniority, and compensation depend on the employer, location, and required expertise.
Explore Ladders for vetted professional opportunities with salaries of $100,000 or more. Review role requirements, compare positions, and find Application Support Analyst jobs that align with your experience and career goals.
Professional - Systems Analyst IV
$110K - $130K *
Lead full lifecycle SAP EAM implementations, focusing on Plant Maintenance, Service Management, and Project System. Collaborate with stakeholders to design solutions, assess processes, and ensure alig...
1 week ago
Production Support Engineer II
$100K - $120K *
Support our anti-money laundering platform by resolving technical issues, managing databases, and collaborating with stakeholders. Leverage your SQL and cloud computing skills to enhance operations an...
Reposted 1 week ago
$80K - $95K *
Shape the future of AI Server Technical Support by designing and deploying intelligent automations that enhance service delivery and streamline processes for global customers, collaborating with cross...
2 days ago
Applications Development Tech Lead Analyst
$194K - $212K *
Optimize software development processes by leading API performance standards, implementing fallback mechanisms, and ensuring service availability. Collaborate with teams to analyze user stories and de...
1 week ago
$110K - $130K *
Contribute to business success by analyzing needs, designing system solutions, and enhancing processes. Collaborate with teams to translate requirements into effective applications while guiding junio...
4 days ago
$75K - $158K *
Transform your career by bridging technical teams and stakeholders to enhance IT service management. Drive process optimization and service catalog design, ensuring operational efficiency and improved...
1 week ago
$149K - $195K *
Lead the implementation and support of SAP systems, ensuring effective configuration, documentation, and user training while collaborating with cross-functional teams to meet business requirements and...
1 week ago
$80K - $95K *
Transform user experiences by providing exceptional support for technology services, ensuring seamless operation of applications and devices while enhancing team collaboration and efficiency across th...
5 days ago
$80K - $95K *
Contribute to seamless IT support by delivering exceptional service for applications, devices, and telephony. Engage with users to diagnose issues, maintain records, and enhance operational efficiency...
5 days ago
$91K - $116K *
Unlock potential by supporting and optimizing enterprise banking systems, enhancing application functionality, and mentoring staff to deliver exceptional user experiences across the organization...
Reposted 1 week ago
$80K - $95K *
Optimize business processes by analyzing needs and delivering quality solutions. Collaborate with stakeholders to document requirements and support project management, ensuring alignment with strategi...
2 days ago
Business Analyst / Senior Business Analyst
$80K - $112K *
Collaborate with stakeholders to analyze business needs, drive process improvements, and support application enhancements. Leverage SQL and data analysis to deliver effective solutions while mentoring...
1 week ago
Business Analyst, Business Systems
$80K - $95K *
Innovate with us as a Business Analyst focusing on CRM systems and AI. Collaborate with cross-functional teams to manage requirements, enhance features, and ensure quality delivery across distributed...
1 month ago
$70K - $110K *
Join a team that's dedicated to providing hands-on IT support, managing day-to-day operations, and enhancing cybersecurity measures in a fast-paced aerospace environment. Collaborate closely with coll...
3 weeks ago
Platform Support Analyst III - File Transfer Services
$84K - $113K *
Join our team to build and support Managed File Transfer (MFT) solutions, overseeing technical operations and ensuring seamless file transfers. Collaborate with cross-functional teams for 24/7 support...
Yesterday
$62K - $99K *
Elevate healthcare delivery by collaborating with users to enhance application systems, ensuring alignment of processes and system capabilities through design, development, and training...
Yesterday
IT Technology Services Senior Specialist
$127K - $216K *
Drive customer engagement by orchestrating technology and cloud service delivery. Collaborate with stakeholders to analyze technical requirements and ensure seamless execution of SAP solutions, enhanc...
6 days ago
Financial Application Support Specialist
$85K - $105K *
Join a team that's dedicated to enhancing financial application support. Leverage your expertise in ERP and CRM systems to troubleshoot, analyze data, and improve processes across Accounting, Finance...
6 days ago
ITS Application Analyst II / IS Care Connect
$80K - $95K *
Transform healthcare operations by supporting Epic Resolute Professional Billing Claims. Engage with teams to analyze workflows, troubleshoot issues, and enhance application functionality, ensuring op...
2 weeks ago
ITS Application Analyst II / IS Care Connect
$80K - $95K *
Elevate your career by supporting and enhancing the Epic Resolute Professional Billing Claims module. Collaborate with teams to analyze workflows, troubleshoot issues, and ensure optimal application p...
2 weeks ago
$56K - $115K *
Join a team that's dedicated to delivering exceptional technical support while driving innovative solutions for complex challenges. Leverage your expertise to mentor peers and enhance customer experie...
1 week ago
Helpdesk Desktop Support Analyst
$80K - $90K *
Join a dynamic Shared Services Technology team to deliver top-notch user support, enhancing the desktop infrastructure for a leading financial services firm while collaborating with diverse teams acro...
Reposted 5 days ago
Applications Development Sr Programmer Analyst
$94K - $141K *
Join a team that's redefining financial technology by developing innovative applications. Leverage your Java and AI expertise to solve complex challenges while collaborating with front-office teams in...
Reposted 4 days ago
Senior Application System Analyst
$98K - $156K *
Lead the charge in transforming complex business needs into precise system solutions. Collaborate with cross-functional teams to develop functional designs that drive successful IT implementations and...
4 days ago
Enterprise HIM Application Analyst
$80K - $95K *
Analyze and enhance enterprise health information management applications. Collaborate with teams to improve processes, conduct testing, and ensure optimal use of technology for efficient HIM operatio...
2 days ago
What does an Application Support Analyst do?
An Application Support Analyst helps maintain business applications by investigating incidents, troubleshooting user and system issues, monitoring performance, documenting resolutions, and coordinating with technical teams.
What skills are commonly required for Application Support Analyst jobs?
Commonly requested skills include application troubleshooting, incident management, SQL, ticketing and monitoring tools, clear communication, documentation, and customer support. Requirements vary, and some jobs also call for scripting, cloud, API, or networking knowledge.
Where do Application Support Analysts work?
Application Support Analysts work across industries that depend on business software, including finance, healthcare, technology, consulting, and retail. Their work may support internal users, external customers, or both.
How can an Application Support Analyst advance their career?
With experience, analysts may move into senior support, production operations, application management, systems analysis, or related technology roles. Career paths depend on an individual's skills, interests, and employer.
Are there Application Support Analyst jobs paying $100,000 or more?
Yes. Ladders features vetted professional jobs paying $100,000 or more, including Application Support Analyst opportunities when available. Compensation and job requirements vary by role and employer.