Application Support Analysts help organizations keep business-critical software reliable, accessible, and performing as expected. They investigate user issues, monitor applications, coordinate incident response, and work with engineering, infrastructure, and business teams to resolve problems. Browse vetted Application Support Analyst opportunities on Ladders, including professional roles paying $100,000 or more.
Responsibilities vary by employer and technology environment. Analysts may diagnose application errors, review logs and alerts, manage service requests, support releases, document fixes, and identify recurring issues. Many roles also involve communicating technical information to users and stakeholders, escalating complex incidents, and helping improve support processes.
Employers commonly seek experience with troubleshooting, incident and problem management, SQL, ticketing systems, monitoring tools, and operating systems or cloud platforms. Clear communication, careful documentation, customer service, and the ability to prioritize issues are valuable. Some positions require familiarity with scripting, APIs, networking, or industry-specific applications.
Application support roles can span financial services, healthcare, technology, consulting, retail, and other sectors. With experience, professionals may advance into senior application support, production operations, application management, systems analysis, or related reliability and technology leadership roles. Scope, seniority, and compensation depend on the employer, location, and required expertise.
Explore Ladders for vetted professional opportunities with salaries of $100,000 or more. Review role requirements, compare positions, and find Application Support Analyst jobs that align with your experience and career goals.
Application Support Engineer - Mid Level
$93K - $179K *
Empower operational excellence by providing advanced technical support for critical applications. Collaborate with cross-functional teams to troubleshoot issues, enhance system performance, and ensure...
3 weeks ago
Digital Application Analyst III
$117K - $176K *
Elevate operational efficiency by managing application development and support. Collaborate across teams to optimize systems and achieve organizational goals, ensuring seamless technical assistance an...
Today
$80K - $100K *
Optimize data-driven strategies to enhance customer engagement and retention. Collaborate with operations to implement scalable solutions in a dynamic startup environment, making a significant impact...
Today
$95K - $115K *
Drive exceptional client experiences as a Technical Account Manager, bridging teams to deliver tailored support for premium clients. Collaborate globally to enhance service delivery and empower analys...
Today
$95K - $115K *
Join a team that's dedicated to delivering premium support for strategic clients. As a Technical Account Manager, you'll bridge product and engineering teams, ensuring high-quality service and proacti...
Today
$69K - $103K *
Join a team that's dedicated to ensuring seamless member scheduling and access. As a Production Support Analyst, you'll monitor platform health, resolve data issues, and collaborate with cross-functio...
2 days ago
$75K - $100K *
Join the charge in supporting our enterprise IT environment by managing user identities, deploying applications, and troubleshooting complex issues across hybrid infrastructures. Leverage your experti...
1 week ago
$94K - $164K *
Unlock potential by leading research and analysis to identify system impacts, dependencies, and business needs. Collaborate with stakeholders to enhance processes and deliver clear requirements in a d...
2 weeks ago
IT Application Analyst III - EpicCare Ambulatory
$86K - $125K *
Contribute to the enhancement of application systems by managing projects, collaborating with teams, and resolving technical issues to optimize user experience and system performance in a healthcare e...
Reposted 1 month ago
$80K - $95K *
Partner with us to enhance patient scheduling and access through Epic Cadence. Collaborate with clinical and operational teams to optimize workflows, manage provider templates, and improve overall pat...
1 week ago
$110K - $130K *
Empower a high-performing technical support team by executing strategic communication plans, mentoring talent, and enhancing service delivery for payroll tax platforms, ensuring quality and customer s...
2 weeks ago
$85K - $100K *
Help us optimize Epic applications by leading projects, troubleshooting issues, and ensuring seamless integration. Collaborate with teams to enhance workflows and provide expert support, all while mai...
1 week ago
Sr Analyst, Software/Info Platform
$80K - $114K *
Unlock potential by applying technical expertise to solve complex problems, collaborating across teams, and developing event-driven applications. Engage in project work that enhances system efficiency...
1 week ago
$70K - $117K *
Join our team as a Technical Business Analyst, bridging business needs and technical solutions. Drive data-driven projects, optimize processes, and enhance reporting for diverse clients while collabor...
5 days ago
Remote Application Systems Analyst
$80K - $100K *
Innovate solutions as a Remote Application Systems Analyst, enhancing business applications and processes. Collaborate with teams to troubleshoot issues, improve system performance, and ensure data in...
Reposted today
Principal IT Analyst - Veeva RIM
$121K - $161K *
Transform your career by leading the design and implementation of Veeva Vault RIM, ensuring optimal performance and compliance while collaborating with cross-functional teams to enhance user experienc...
3 weeks ago
$130K - $195K *
Join a team that's dedicated to reducing food waste by leveraging your technical expertise. You'll tackle complex escalations, drive cross-functional initiatives, and build innovative solutions to enh...
2 weeks ago
Business Analyst (ITSM Platform Requirements)
$72K - $111K *
Drive impact by analyzing ITSM platform requirements, collaborating with stakeholders to develop solutions, and supporting the ITCR process, ensuring efficient delivery of enterprise IT customer suppo...
4 weeks ago
Technical Support Specialist 2
$66K - $106K *
Support our team by resolving complex technical issues and customer escalations. Collaborate with cross-functional teams to enhance service quality and ensure compliance during the ES 1.1x upgrade, dr...
1 week ago
Clinical IS Analyst (Epic) - Senior
$95K - $115K *
Join a dynamic team to enhance Epic HB Claims applications, driving innovative solutions and optimizing workflows. Collaborate with stakeholders to ensure successful implementation and provide expert...
1 week ago
Senior Software Business Analyst
$107K - $147K *
Champion the integration of business needs and technical solutions, driving product delivery through collaboration with stakeholders. Leverage your expertise to translate requirements into actionable...
6 days ago
Service Delivery Senior Analyst
$46K - $131K *
Join a team that's dedicated to enhancing customer service and operational efficiency. Lead initiatives in finance operations, manage complex reporting, and build strong client relationships while dri...
5 days ago
Business Analyst, IT, Product & Portfolio Center
$80K - $84K *
Join a dynamic team to elicit and document business requirements, bridging the gap between stakeholders and technical teams. Contribute to IT initiatives by ensuring solutions are user-focused and ali...
5 days ago
Business System Analyst - Pharmaceutical
$80K - $95K *
Collaborate with sales and IT teams to transform operational data into actionable insights, ensuring effective system configuration and user adoption across Salesforce, CRM, and laboratory platforms t...
6 days ago
$80K - $95K *
Transform patient access by optimizing Epic Cadence workflows. Collaborate with clinical teams to enhance scheduling efficiency and support system improvements, ensuring seamless operations and superi...
Yesterday
What does an Application Support Analyst do?
An Application Support Analyst helps maintain business applications by investigating incidents, troubleshooting user and system issues, monitoring performance, documenting resolutions, and coordinating with technical teams.
What skills are commonly required for Application Support Analyst jobs?
Commonly requested skills include application troubleshooting, incident management, SQL, ticketing and monitoring tools, clear communication, documentation, and customer support. Requirements vary, and some jobs also call for scripting, cloud, API, or networking knowledge.
Where do Application Support Analysts work?
Application Support Analysts work across industries that depend on business software, including finance, healthcare, technology, consulting, and retail. Their work may support internal users, external customers, or both.
How can an Application Support Analyst advance their career?
With experience, analysts may move into senior support, production operations, application management, systems analysis, or related technology roles. Career paths depend on an individual's skills, interests, and employer.
Are there Application Support Analyst jobs paying $100,000 or more?
Yes. Ladders features vetted professional jobs paying $100,000 or more, including Application Support Analyst opportunities when available. Compensation and job requirements vary by role and employer.