Application Support Analysts help organizations keep business-critical software reliable, accessible, and performing as expected. They investigate user issues, monitor applications, coordinate incident response, and work with engineering, infrastructure, and business teams to resolve problems. Browse vetted Application Support Analyst opportunities on Ladders, including professional roles paying $100,000 or more.
Responsibilities vary by employer and technology environment. Analysts may diagnose application errors, review logs and alerts, manage service requests, support releases, document fixes, and identify recurring issues. Many roles also involve communicating technical information to users and stakeholders, escalating complex incidents, and helping improve support processes.
Employers commonly seek experience with troubleshooting, incident and problem management, SQL, ticketing systems, monitoring tools, and operating systems or cloud platforms. Clear communication, careful documentation, customer service, and the ability to prioritize issues are valuable. Some positions require familiarity with scripting, APIs, networking, or industry-specific applications.
Application support roles can span financial services, healthcare, technology, consulting, retail, and other sectors. With experience, professionals may advance into senior application support, production operations, application management, systems analysis, or related reliability and technology leadership roles. Scope, seniority, and compensation depend on the employer, location, and required expertise.
Explore Ladders for vetted professional opportunities with salaries of $100,000 or more. Review role requirements, compare positions, and find Application Support Analyst jobs that align with your experience and career goals.
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Manage technical support experiences for customers, resolving complex issues and maximizing value from Salesforce solutions. Collaborate cross-functionally to enhance customer satisfaction while devel...
Reposted today
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Elevate your career by developing innovative software solutions, collaborating with teams to analyze requirements, design enhancements, and optimize applications. Drive impactful changes while ensurin...
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Explore a key role in our team as you manage and optimize software deployments, ensuring seamless integration and functionality of critical financial applications for our clients while collaborating w...
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Unlock your potential as a Deployment Engineer, responsible for executing software deployments, enhancing CI/CD pipelines, and collaborating with diverse teams for optimal performance in a fast-paced...
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Champion the design and delivery of SAP solutions across S/4HANA and BTP, driving operational efficiency and innovation while adhering to Clean Core principles and AI-first engineering practices in a...
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Transform your career by leading SAP application development for innovative retail solutions. Collaborate with cross-functional teams to enhance operational efficiency and drive enterprise-wide capabi...
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Join a team that's at the forefront of healthcare technology, supporting clinical applications and device integrations for Cardiology, Neurology, and Sleep services. Contribute to system enhancements...
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Join our team as you support and optimize Epic applications, enhancing patient scheduling and access workflows across the organization. Collaborate within an innovative environment to tackle challenge...
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Lead the charge in advancing Factory automation and IT infrastructure strategy, focusing on modernization and innovation. Collaborate with teams to enhance operational efficiency and ensure secure, hi...
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Unlock potential by joining a dynamic team to develop innovative web applications that enhance operational efficiency and support the U.S. Air Force's mission. Bring your coding expertise and creativi...
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Join a team that's dedicated to delivering impactful analytics and insights. Collaborate with leadership to enhance capital project evaluation and reporting, ensuring data integrity and driving strate...
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Champion reliable end-user support by coordinating a distributed IT team, ensuring timely service delivery, and resolving complex technical issues across multiple locations...
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Analyze and solve technical issues related to WMS in production while providing 24/7 advanced support. Participate in deployments and testing, monitor system performance, and contribute to continuous...
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Apps Dev Intmd Programmer Analyst - C11 - TAMPA
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Unlock potential by contributing to application systems analysis and programming. Collaborate with technology teams to enhance systems, resolve issues, and support users while exercising autonomy and...
5 days ago
Information Systems Technical Analyst - Level 3/4
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Innovate and enhance digital experiences by developing modern SharePoint sites and automating solutions with Power Platform. Collaborate with stakeholders to translate business needs into scalable, us...
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$85K - $110K *
Champion innovative integration solutions by collaborating with diverse teams to automate processes and enhance service offerings for financial institutions, leveraging your technical expertise and cu...
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Epic Application Analyst - Beacon
$80K - $95K *
Drive the design, build, testing, and support of applications, ensuring optimal functionality and user satisfaction while collaborating with interdisciplinary teams to enhance workflows and resolve co...
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Join our team to develop and maintain high-quality applications using C, C++, and Python. Collaborate with cross-functional teams to implement solutions and resolve issues, ensuring minimal disruption...
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Join a team that's dedicated to enhancing railway vehicle reliability through technical support and customer collaboration. Drive performance, safety, and satisfaction while providing expert guidance...
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Join a team that's redefining ERP solutions by developing and integrating SAP applications, ensuring technical accuracy, and enhancing system capabilities to meet evolving organizational needs...
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Partner with us to build and optimize Celonis dashboards, translating complex data into actionable insights. Collaborate with stakeholders to drive data-driven decision-making and enhance operational...
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Lead data-driven initiatives by translating complex datasets into actionable insights. Collaborate with cross-functional teams to enhance business strategies and operational efficiency through tailore...
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Unlock insights by evaluating processes and technology to enhance operations. Collaborate with stakeholders to analyze data, develop reports, and support strategic initiatives for a key government age...
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Empower your career by joining a dynamic team as a Field Support Engineer, where you'll tackle complex technical challenges in mission-critical environments, leveraging your expertise in Red Hat OpenS...
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EPIC Application Support Specialist
$71K - $96K *
Elevate your career by providing essential training and support for clinical teams using EPIC. Collaborate with healthcare professionals to enhance their workflows and ensure effective use of technolo...
5 days ago
What does an Application Support Analyst do?
An Application Support Analyst helps maintain business applications by investigating incidents, troubleshooting user and system issues, monitoring performance, documenting resolutions, and coordinating with technical teams.
What skills are commonly required for Application Support Analyst jobs?
Commonly requested skills include application troubleshooting, incident management, SQL, ticketing and monitoring tools, clear communication, documentation, and customer support. Requirements vary, and some jobs also call for scripting, cloud, API, or networking knowledge.
Where do Application Support Analysts work?
Application Support Analysts work across industries that depend on business software, including finance, healthcare, technology, consulting, and retail. Their work may support internal users, external customers, or both.
How can an Application Support Analyst advance their career?
With experience, analysts may move into senior support, production operations, application management, systems analysis, or related technology roles. Career paths depend on an individual's skills, interests, and employer.
Are there Application Support Analyst jobs paying $100,000 or more?
Yes. Ladders features vetted professional jobs paying $100,000 or more, including Application Support Analyst opportunities when available. Compensation and job requirements vary by role and employer.