Vice President of Customer Success Jobs

Explore Vice President of Customer Success opportunities for experienced leaders ready to shape the customer journey and drive business growth. These executives build and lead customer success organizations, strengthen relationships with key accounts, and help ensure customers achieve measurable value from a company’s products or services. Ladders features vetted professional jobs paying $100,000 or more, including senior roles across a range of industries.

What Does a Vice President of Customer Success Do?

A VP of Customer Success sets the strategy for onboarding, adoption, retention, renewals, and account growth. The role typically involves managing customer success teams, partnering with sales and product leaders, monitoring customer health and satisfaction, and using data to identify risks and opportunities. Responsibilities vary by company, product, and customer base.

Skills and Experience Employers Seek

Employers often look for a record of leading customer-facing teams and improving retention, renewals, product adoption, or customer satisfaction. Commonly valued strengths include executive communication, strategic account management, coaching, change leadership, and analytical decision-making. Experience with customer success platforms, CRM tools, and subscription or enterprise business models may also be relevant.

Vice President of Customer Success Salary and Career Outlook

Compensation depends on factors such as industry, company size, location, scope of responsibility, and experience. Many VP-level roles offer total compensation that can include base salary, bonus, and equity. Ladders focuses on professional opportunities paying $100,000 or more, helping experienced candidates discover senior customer success roles.

Find Vice President of Customer Success Jobs on Ladders

Search Ladders for vetted Vice President of Customer Success jobs and related executive opportunities. Review each listing for compensation, responsibilities, location, and qualifications, then tailor your application to show how your leadership has improved customer outcomes and business performance.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$125K - $150K *

Lead and motivate high-performing sales teams, design strategic sales plans, and drive revenue growth by acquiring new customers in a dynamic environment. Collaborate cross-functionally to achieve and...

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$130K - $145K *

Unlock potential by driving engagement and growth strategies for financial professionals. Build strong partnerships, translate opportunities into actionable goals, and enhance overall satisfaction thr...

4 days ago

  •   11 - 15 years exp.  •   Finance & Insurance

$130K - $145K *

Lead the charge in enhancing advisor engagement within financial services. Drive strategy, build partnerships, and foster growth while ensuring satisfaction and retention among financial professionals...

4 days ago

  •   11 - 15 years exp.  •   Finance & Insurance

$130K - $145K *

Engage with financial professionals to drive retention, growth, and satisfaction. Build strong partnerships, translate opportunities into actionable goals, and foster deep engagement with resource tea...

4 days ago

  •   11 - 15 years exp.  •   Finance & Insurance

$130K - $145K *

Join a team that's driving engagement and growth in financial services. Leverage your expertise to build strong partnerships with financial professionals, translating opportunities into actionable goa...

4 days ago

  •   11 - 15 years exp.  •   Finance & Insurance

$550K+ *

Lead strategic alliances with global hardware and silicon suppliers, driving innovation and securing vital supply chains. Collaborate across teams to enhance Google Cloud's competitive edge in AI and...

1 week ago

  •   15+ years exp.  •   Enterprise Technology

$130K - $150K *

Accelerate client satisfaction by leading delivery teams and managing complex implementations. This role demands strong executive presence, a structured approach to problem-solving, and a commitment t...

4 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$120K - $150K *

Join a team that's dedicated to enhancing customer success for mid-size financial institutions. You'll manage relationships, drive product adoption, and ensure clients achieve their goals using our in...

Today

  •   5 - 7 years exp.  •   Enterprise Technology

$165K - $248K *

Drive growth by optimizing revenue operations, leading a high-impact team, and ensuring operational excellence across sales, marketing, and customer success, while leveraging advanced systems and data...

RemoteRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$97K - $123K *

Join a team that's dedicated to enhancing customer success through technical mentorship and support. You'll drive adoption strategies, optimize product usage, and ensure the technical health of client...

Vancouver, BCIn-Person

Yesterday

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$97K - $123K *

Empower customer success by ensuring technical health and maximizing product value. Collaborate with teams to drive adoption strategies, mentor clients, and resolve critical issues, enhancing their ex...

Calgary, ABIn-Person

Yesterday

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$100K - $105K *

Join a team that's dedicated to enhancing customer success through strategic account management, driving RQI Portfolio adoption, and building lasting relationships to support our lifesaving mission in...

6 days ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $105K *

Inspire customer success by managing accounts, driving RQI adoption, and building lasting relationships. Utilize a consultative approach to achieve financial goals while ensuring customer health and m...

6 days ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $105K *

Empower your career by leading customer success initiatives that drive the adoption of innovative solutions. Collaborate with healthcare institutions to foster long-term relationships and achieve crit...

Reposted 6 days ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $105K *

Partner with us to manage customer accounts, drive product adoption, and achieve revenue goals through consultative sales. Build strong relationships and ensure customer success, enhancing their exper...

Reposted 6 days ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $105K *

Empower customer success by managing accounts, implementing strategies, and driving adoption of the RQI Portfolio. Foster meaningful relationships and achieve revenue targets to support the mission of...

Reposted 6 days ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $105K *

Drive customer success by managing accounts, achieving sales targets, and implementing RQI Portfolio solutions to enhance hospital systems, ensuring engagement and retention through meaningful relatio...

New York, NYRemote

Reposted 6 days ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $105K *

Shape customer success through strategic account management, fostering relationships, and promoting product adoption. Drive implementations, educate users, and achieve financial goals to enhance the l...

Reposted 6 days ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $105K *

Join a team that's dedicated to achieving customer success and driving impactful adoption of innovative healthcare solutions, fostering strong relationships and ensuring long-term retention in designa...

Reposted 1 month ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $105K *

Partner with us to drive customer success by managing accounts and fostering deep relationships. Utilize a consultative approach to meet financial goals and ensure clients maximize the RQI Portfolio f...

Reposted 1 month ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $105K *

Champion customer success by managing accounts, driving RQI Portfolio adoption, and building lasting relationships. Utilize consultative approaches to achieve financial goals while ensuring customer e...

Dallas, TXRemote

Reposted 1 month ago

  •   5 - 7 years exp.  •   Healthcare

$96K - $125K *

Manage implementation processes, leading multiple customer launches, and drive improvements in project efficiency and customer satisfaction. Collaborate with cross-functional teams to ensure timely, h...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$120K - $145K *

Lead a team that drives client success through strategic guidance, managing large-scale programs, and fostering strong relationships. Ensure exceptional delivery and compliance while identifying growt...

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$130K - $160K *

Drive operational excellence by leading a global team to deliver high-quality wellbeing programs. Collaborate with stakeholders to ensure effective execution, maintain standards, and enhance participa...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$130K - $145K *

Grow your career with a key role in managing complex enterprise relationships, driving customer adoption and retention strategy, and mentoring the CS team to achieve exceptional outcomes in a fast-pac...

Reposted 2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What does a Vice President of Customer Success do?question toggle

    A VP of Customer Success leads the strategy and teams responsible for customer onboarding, adoption, retention, renewals, and growth. The role often partners with sales, product, and other executives to improve customer outcomes.

  • What qualifications are common for VP of Customer Success jobs?question toggle

    Employers commonly seek senior leadership experience in customer success or a related customer-facing function, a history of leading teams, and evidence of improving retention or customer value. Requirements vary by organization and industry.

  • How much does a Vice President of Customer Success earn?question toggle

    Compensation varies based on location, industry, company size, experience, and role scope. Executive packages may include salary, bonus, and equity. Ladders lists vetted professional jobs paying $100,000 or more.

  • Where can I find Vice President of Customer Success jobs?question toggle

    You can search Ladders for vetted Vice President of Customer Success and related executive job opportunities paying $100,000 or more.