Explore Vice President of Customer Success opportunities for experienced leaders ready to shape the customer journey and drive business growth. These executives build and lead customer success organizations, strengthen relationships with key accounts, and help ensure customers achieve measurable value from a company’s products or services. Ladders features vetted professional jobs paying $100,000 or more, including senior roles across a range of industries.
A VP of Customer Success sets the strategy for onboarding, adoption, retention, renewals, and account growth. The role typically involves managing customer success teams, partnering with sales and product leaders, monitoring customer health and satisfaction, and using data to identify risks and opportunities. Responsibilities vary by company, product, and customer base.
Employers often look for a record of leading customer-facing teams and improving retention, renewals, product adoption, or customer satisfaction. Commonly valued strengths include executive communication, strategic account management, coaching, change leadership, and analytical decision-making. Experience with customer success platforms, CRM tools, and subscription or enterprise business models may also be relevant.
Compensation depends on factors such as industry, company size, location, scope of responsibility, and experience. Many VP-level roles offer total compensation that can include base salary, bonus, and equity. Ladders focuses on professional opportunities paying $100,000 or more, helping experienced candidates discover senior customer success roles.
Search Ladders for vetted Vice President of Customer Success jobs and related executive opportunities. Review each listing for compensation, responsibilities, location, and qualifications, then tailor your application to show how your leadership has improved customer outcomes and business performance.
$110K - $130K *
Lead strategic interactive marketing initiatives, build client relationships, and deliver insightful solutions. Manage teams and projects while ensuring budget adherence and fostering collaboration ac...
3 weeks ago
$110K - $130K *
Transform client marketing strategies by leading interdisciplinary teams, delivering innovative solutions based on research and best practices, while fostering long-lasting client relationships to ach...
3 weeks ago
Sr. Director, Product Management - Patient Access Technology
$150K - $180K *
Help us drive innovative product strategies in patient services, focusing on access, adherence, and affordability. Lead cross-functional teams to translate business needs into impactful technology sol...
Reposted 2 weeks ago
Enterprise Sales 4 - Providers (East)
$105K - $127K *
Join a dynamic team to drive enterprise sales in the healthcare sector, leveraging strategic relationships and operational rigor to enhance patient experiences and optimize outcomes. Shape the future...
1 week ago
$150K - $180K *
Join a team that's redefining strategic partnerships by building and scaling impactful relationships. You'll oversee partner deployments, design enablement systems, and shape multi-year growth strateg...
2 weeks ago
Vice President, Client Sales & Insights (Hybrid: Oakland, CA)
$150K - $215K *
Champion client success by leading a high-performance team to deliver insight-driven solutions, drive growth, and foster strategic partnerships in a dynamic, hybrid environment focused on consumer pac...
2 weeks ago
Lead, Customer Experience Research
$119K - $186K *
Help us elevate customer experiences by leading complex research initiatives that inform strategic decisions. You'll drive insights using qualitative and quantitative methods while mentoring a team in...
Reposted 6 days ago
$160K - $200K *
Inspire customer success by fostering relationships and driving adoption. Leverage your technical expertise to guide clients through their journey, ensuring they maximize their investment and achieve...
1 week ago
$160K - $200K *
Support customer success by fostering relationships, driving adoption, and ensuring account health. Leverage technical expertise to guide clients through their journey, maximizing the value of their i...
1 week ago
$160K - $200K *
Drive customer success by fostering relationships and ensuring account health. Leverage your technical expertise to guide clients through their journey, maximizing value and inspiring growth while col...
1 week ago
Vice President, Global Community and Belonging
$221K - $353K *
Elevate organizational culture by driving inclusion strategies and fostering belonging across diverse teams. Collaborate with leaders to implement impactful programs, enhance employee engagement, and...
Yesterday
Vice President, Global Community and Belonging
$221K - $353K *
Empower a diverse workforce by leading the implementation of community and belonging strategies. Collaborate across departments to enhance inclusion, drive engagement, and foster a culture of belongin...
Yesterday
Director, Commercial Enablement
$155K - $185K *
Unlock your potential as you design and operationalize strategic processes for commercial success, guiding sales and account management teams to enhance skills and boost effectiveness in a dynamic B2B...
3 weeks ago
$125K - $150K *
Lead and motivate high-performing sales teams, design strategic sales plans, and drive revenue growth by acquiring new customers in a dynamic environment. Collaborate cross-functionally to achieve and...
4 weeks ago
$130K - $145K *
Unlock potential by driving engagement and growth strategies for financial professionals. Build strong partnerships, translate opportunities into actionable goals, and enhance overall satisfaction thr...
4 days ago
$130K - $145K *
Lead the charge in enhancing advisor engagement within financial services. Drive strategy, build partnerships, and foster growth while ensuring satisfaction and retention among financial professionals...
4 days ago
$130K - $145K *
Engage with financial professionals to drive retention, growth, and satisfaction. Build strong partnerships, translate opportunities into actionable goals, and foster deep engagement with resource tea...
4 days ago
$130K - $145K *
Join a team that's driving engagement and growth in financial services. Leverage your expertise to build strong partnerships with financial professionals, translating opportunities into actionable goa...
4 days ago
Vice President, Strategic Alliances
$550K+ *
Lead strategic alliances with global hardware and silicon suppliers, driving innovation and securing vital supply chains. Collaborate across teams to enhance Google Cloud's competitive edge in AI and...
1 week ago
Director, Client Delivery - Vice President
$130K - $150K *
Accelerate client satisfaction by leading delivery teams and managing complex implementations. This role demands strong executive presence, a structured approach to problem-solving, and a commitment t...
1 month ago
Customer Success Manager, Tier 2 (Central)
$120K - $150K *
Join a team that's dedicated to enhancing customer success for mid-size financial institutions. You'll manage relationships, drive product adoption, and ensure clients achieve their goals using our in...
Yesterday
Senior Manager, Sales Operations
$165K - $248K *
Drive growth by optimizing revenue operations, leading a high-impact team, and ensuring operational excellence across sales, marketing, and customer success, while leveraging advanced systems and data...
Reposted 3 weeks ago
Customer Experience Customer Success Specialist
$97K - $123K *
Join a team that's dedicated to enhancing customer success through technical mentorship and support. You'll drive adoption strategies, optimize product usage, and ensure the technical health of client...
Yesterday
Customer Experience Customer Success Specialist
$97K - $123K *
Empower customer success by ensuring technical health and maximizing product value. Collaborate with teams to drive adoption strategies, mentor clients, and resolve critical issues, enhancing their ex...
Yesterday
Impact Manager, Customer Success
$100K - $105K *
Join a team that's dedicated to enhancing customer success through strategic account management, driving RQI Portfolio adoption, and building lasting relationships to support our lifesaving mission in...
1 week ago
What does a Vice President of Customer Success do?
A VP of Customer Success leads the strategy and teams responsible for customer onboarding, adoption, retention, renewals, and growth. The role often partners with sales, product, and other executives to improve customer outcomes.
What qualifications are common for VP of Customer Success jobs?
Employers commonly seek senior leadership experience in customer success or a related customer-facing function, a history of leading teams, and evidence of improving retention or customer value. Requirements vary by organization and industry.
How much does a Vice President of Customer Success earn?
Compensation varies based on location, industry, company size, experience, and role scope. Executive packages may include salary, bonus, and equity. Ladders lists vetted professional jobs paying $100,000 or more.
Where can I find Vice President of Customer Success jobs?
You can search Ladders for vetted Vice President of Customer Success and related executive job opportunities paying $100,000 or more.