Technical Support Manager Jobs in Waltham, MA

Lead the charge in enhancing customer support advocacy for key accounts. Drive strategic partnerships and deliver service improvements using data-driven insights. Collaborate across teams to optimize...

Join a team that's dedicated to providing exceptional technical support, resolving product inquiries, and enhancing customer experiences in a fast-paced call center environment while collaborating clo...

Lead the charge in delivering innovative DCS solutions for Life Sciences. Serve as the technical expert, driving automation strategies and ensuring compliance with regulations to support growth and ex...

Optimize customer support and training as our team lead for technical solutions, bridging the gap between engineering and user satisfaction. Cultivate effective programs, foster relationships, and dri...

Transform client experiences by driving technical solutions and collaboration. Engage closely with teams to deliver exceptional service and drive product enhancements that ensure customer satisfaction...

Lead and enhance the operations of a high-volume remote call center, driving service excellence and operational efficiency while managing resources and ensuring compliance with performance standards a...

Shape the future of enterprise project management by effectively leading multiple mid to large-scale projects. Ensure seamless implementation and exceptional client satisfaction within a fast-paced te...

Join a dynamic team focused on leading SEO and AI search strategies to enhance organic discovery across multiple platforms. Shape Veeam’s visibility and authority through innovative execution and stro...

Unlock potential by delivering top-notch technical support, solving complex issues, and collaborating with diverse teams to enhance our cybersecurity products and services, ensuring customer satisfact...

Join us to lead the Product Management Office, driving partnerships and tools from evaluation to market launch while collaborating across functions to achieve commercial growth and operational success...

Champion the end-to-end activation of new vendor partnerships and tools, driving product strategy and collaborative efforts across teams to ensure seamless delivery in a complex enterprise environment...

Engineer robust cloud solutions while providing top-tier support for virtual environments. Drive system configurations, troubleshooting, and documentation to enhance infrastructure services. Collabora...

Optimize customer support by building a scalable function, establishing KPIs, and leading a team to enhance the customer experience. This hands-on role offers the opportunity to shape operations from...

Drive business growth in naval electronics repair by building key relationships, conducting market research, and aligning services with Navy logistics needs. Leverage your technical expertise to enhan...

Accelerate transformation by leading IT projects and implementing Salesforce solutions in contact centers. Drive enhancements like IVR, Chatbot, and CRM tools while engaging stakeholders to optimize p...

Optimize manufacturer relations and drive strategic data analysis to support operational excellence in gas services. Collaborate with cross-functional teams to ensure alignment and improve decision-ma...

Lead project teams to deliver cross-functional initiatives while managing risks, resources, and project milestones. Utilize data analysis and financial acumen to drive successful outcomes and mentor p...

Elevate the effectiveness of our commercial team by building essential sales enablement resources, streamlining processes, and collaborating across departments to drive sales performance and improve c...

Empower your career by leading a dynamic engineering team to deliver innovative financial technology solutions. Drive project execution and mentor talent in a fast-paced environment while enhancing co...

Lead and innovate as you drive automation and efficiency in technology solutions. Oversee a talented Engineering team to enhance operational standards and streamline processes, collaborating with stak...

Join a dynamic team to drive enterprise sales and shape innovative technology solutions. Engage with executive leaders, cultivate strategic client relationships, and lead transformative pursuits in ma...

Lead customer support initiatives by resolving technical inquiries and championing user feedback. Collaborate with product and engineering teams to enhance user experience while maintaining documentat...

Champion technical program launches and manage customer onboarding for bug bounty and pentesting initiatives, ensuring seamless integration and strong security posture through expert advice and suppor...

Drive project coordination for MES and Plant Information system rollouts, ensuring SDLC compliance and effective risk management while collaborating with vendors and managing timelines across multiple...

Unlock the potential of complex telecom transformations by managing delivery approaches from planning to execution. Collaborate with cross-functional teams to ensure alignment and successful outcomes...