Technical Support Manager Jobs in Palo Alto, CA

Empower a motivated technical support team to deliver exceptional customer service and resolve complex issues efficiently, ensuring high satisfaction and loyalty through effective leadership and innov...

Join our dynamic team to lead the AMER technical support group, enhancing customer experience while developing engineers. Drive operational excellence across complex platforms and foster on-going impr...

Collaborate to drive technical issue resolution and enhance support systems while serving enterprise clients across our AI platform, ensuring seamless communication and operational excellence in a fas...

Lead the charge in enhancing customer support operations by managing a team of talented Support Engineers. Drive innovation and collaboration while optimizing performance metrics and ensuring outstand...

Shape the future of customer support by leading global teams, driving operational excellence, and fostering continuous improvement to enhance customer experiences in a rapidly evolving digital landsca...

Elevate customer outcomes by serving as a trusted technical advisor, managing complex data integrations and enhancing client relationships through strategic support and advocacy in a fast-paced SaaS e...

Join a leading team to empower technical support excellence, driving customer satisfaction while developing a strong engineering workforce. Collaborate cross-functionally to innovate solutions and enh...

Lead and innovate as you shape and manage an L1 Support Engineering team, optimizing technical resolutions for enterprise clients. Engage directly with core engineering to enhance service delivery and...

Take ownership of customer technical support by resolving issues, building automation, and liaising between teams. Your problem-solving skills will help create an efficient support infrastructure whil...

Drive excellence in Training, Safety, and Quality initiatives across diverse projects. Lead compliance efforts, enhance performance metrics, and mentor teams to achieve operational excellence in a dyn...

Innovate at the intersection of media and technology by providing high-level technical support, troubleshooting multi-service network products, and collaborating closely with customers and teams to en...

Empower installers by leading the development of a cutting-edge mobile app that enhances workflow efficiency, commissions devices, and ensures seamless connectivity for electricians in the field, tran...

Transform your career by designing innovative AI network architectures, optimizing large-scale data center infrastructures, and driving cutting-edge solutions for high-profile clients in the evolving...

Grow your career with a Senior Manager role leading a dedicated product support team. Manage complex escalations, elevate customer experience, and drive operational improvements for strategic accounts...

Take ownership of customer success by leading technical implementations, fostering relationships with engineering teams, and driving product value through feedback. Contribute insights that shape our...

Drive technical support and engineered solutions, enhancing customer satisfaction with PWT products. Collaborate with partners and consulting engineers to ensure safety and compliance while meeting di...

Oversee project execution for Technical Support and User Engagement tasks, coordinating daily activities and developing training materials while monitoring schedules and service metrics to enhance use...

Drive quality excellence by managing assurance programs and implementing standards. Collaborate across teams to improve processes and products, leveraging your engineering expertise to meet strategic...

Join our team as a User Support Program Manager to design and oversee comprehensive end-user support for automated litigation services, focusing on enhancing user experience and optimizing support pro...

Help us enhance customer experience as a Technical Support Specialist, ensuring fast resolutions and maintaining essential client relationships. You will play a key role in optimizing our support oper...

Take ownership of a critical function within Customer Support, leading teams to enhance service quality and operational efficiency through data-driven strategies and AI integration. Inspire change whi...

Join us in overseeing customer relationships and sales, directing operations, ensuring quality standards, and achieving safety and satisfaction goals across Resident System Support locations while lea...

Engage as a trusted advisor, leveraging your technical expertise in mobile SDKs to drive customer success, optimize HERE's location products, and resolve complex issues throughout their lifecycle. You...

Join a team that's dedicated to empowering public safety through tech solutions. As an IT Specialist, you'll tackle technical challenges and enhance operations, ensuring smooth system functionality an...

Manage and oversee complex network fiber projects, ensuring successful execution through effective planning, project management, and team coordination while mentoring junior staff in a collaborative e...