Technical Support Engineer Jobs in Rochester, NY

Transform the customer experience as a Support Engineer. Provide expert technical guidance, troubleshoot issues, advocate for users, and collaborate with cross-functional teams to ensure successful on...

Champion advanced systems analysis and technical escalation in a dynamic 24x7 environment. Lead workstation imaging, cyber vulnerability remediation, and act as a Trusted Agent while supporting critic...

Unlock potential by building an Engineering Enablement team that transforms velocity through AI-powered tooling and automation, impacting every engineer's workflow and driving organizational excellenc...

Drive high-quality remote support by leading a skilled team of engineers, enhancing operational efficiency and customer satisfaction through effective issue resolution, training, and performance manag...

Partner with us to drive technical sales success by owning solution design, evaluations, and customer integration efforts. Collaborate closely with executives and engineers to validate our product's v...

Oversee and elevate a team of Field Service Engineers, managing installations and technical solutions while ensuring high standards of customer satisfaction and operational efficiency in your designat...

Optimize application performance and reliability as an Application Support Engineer. Ensure seamless operations of our cloud-hosted mortgage platform through effective troubleshooting, incident manage...

Discover a role where you take ownership of complex technical support for Drone as First Responder operations, ensuring customer success through expert troubleshooting and clear communication across c...

Join a dynamic team to enhance customer growth in the automotive SaaS sector. Build strong relationships, leverage data insights, and drive customer success while collaborating across teams to shape i...

Champion customer success as a Senior Customer Success Engineer, leveraging technical expertise in data backup and recovery to enhance outcomes for clients. Drive adoption, optimize solutions, and eng...

Join a dynamic team as you provide proactive, high-touch technical support for key accounts, ensuring success with large-scale Kubernetes deployment and fostering collaboration to enhance product perf...

Empower customers as you manage technical relationships, resolve integration issues, and provide strategic support while collaborating with internal teams to ensure seamless operations and satisfactio...

Transform the future of data activation by leading engineering initiatives in a no-code environment. Shape product development, enhance team performance, and drive recruitment while tackling innovativ...

Accelerate progress at building robust security programs in an AI-driven environment. Lead initiatives to integrate security in development and design scalable security architecture, ensuring risk man...

Unlock potential by designing innovative automation solutions that enhance operational efficiency and support experiences. Collaborate with teams to build prototypes and integrate technologies, drivin...

Engage as a critical member of a security operations team, guiding global incident response efforts, driving investigations, and collaborating on security initiatives to enhance protection across orga...

Elevate design effectiveness by providing DFx leadership, ensuring manufacturability, assembly efficiency, and quality throughout product lifecycles while collaborating across engineering, manufacturi...

Analyze customer needs and advance technical solutions in cybersecurity, collaborating with sales and product teams to deliver impactful presentations and proposals while ensuring seamless product int...

Unlock potential by partnering with sales teams to drive Optical product strategies, influence key decision-makers, and enhance market opportunities in a dynamic consulting engineer role within the Op...

Join a team that's driving technical innovation through scalable, secure software solutions. As a senior leader, you'll architect, develop, and mentor while leveraging modern technologies and best pra...

Champion the development of innovative mechanical nuclear systems, integrating engineering expertise to support BWRX-300 design objectives while collaborating across teams to enhance product quality a...

Elevate your career by leading advanced Tier II Deskside operations, providing technical guidance, and managing complex cyber vulnerability programs while ensuring top-notch support for high-security...

Empower the software engineering team to design, develop, and test innovative applications and platform solutions. Collaborate across the SDLC while adhering to best practices and proactively resolvin...

Accelerate revenue growth by partnering with Sales to deliver technical expertise, design solutions, and provide exceptional customer experiences, leveraging your technical acumen and communication sk...

Elevate customer engagement as a Senior Solutions Engineer, bridging sales and technical teams to deliver tailored AEC solutions. Lead technical pilots, provide industry insights, and mentor teammates...