Technical Support Engineer Jobs in Cambridge, MA

Transform client technology with innovative solutions through project management, system upgrades, and strategic collaboration, ensuring optimal IT services and infrastructure across various industrie...

Transform the R&D infrastructure by overseeing system operations, ensuring optimal performance, and collaborating across teams to drive innovation and efficiency in technology utilization, all while m...

Invent solutions for customers as a trusted technical advisor by leveraging your expertise in Linux, GitLab, and CI/CD to tackle complex challenges and enhance operational efficiency for major clients...

Empower advanced network transformation for federal clients. As a vital field technician, you'll ensure seamless deployments, troubleshoot issues, and collaborate with leading teams to enhance communi...

Deliver exceptional on-site technical support, troubleshooting, and customer service to enhance client satisfaction, while leveraging your technical skills and experience in field services to efficien...

Transform customer engagement by providing expert technical guidance post-sale, enabling effective product use, and addressing complex issues to enhance adoption and operational success at major accou...

Join a dynamic support team as you tackle complex technical issues and enhance client solutions. Your expertise will drive high-quality support and collaboration across departments, ensuring optimal p...

Optimize customer support and training as our team lead for technical solutions, bridging the gap between engineering and user satisfaction. Cultivate effective programs, foster relationships, and dri...

Join us to lead and empower a remote team of IT support engineers, enhancing operational excellence while managing ticket queues and fostering technical growth through hands-on leadership in Microsoft...

Drive impactful IoT solutions by leveraging cloud software, hardware systems, and technical expertise to enhance logistics, safety, and efficiency in supply chain operations, all while partnering clos...

Transform communication efficiency by designing, implementing, and optimizing AV conferencing solutions for enterprise environments, ensuring seamless interactions across various collaboration spaces...

Transform the IT service experience by providing hands-on support and managing impactful projects. Your contributions will enhance the efficiency of our team, streamline onboarding, and fortify core i...

Lead and optimize technical support operations in public safety sectors. Drive high-efficiency issue resolution, mentor engineers, manage critical customer relationships, and enforce SLAs to ensure op...

Champion our multi-faceted support role, driving excellence across clinical, product, and IT teams. Enhance patient care, client satisfaction, and corporate efficiency while navigating varied technica...

Transform utility telecom systems by leading innovative multiplexer replacement programs and strategic migration efforts, while providing exceptional engineering expertise and driving project success...

Unlock potential by enhancing Customer Success onboarding programs to drive productivity. This role supports training design, collaboration, and continuous improvement in a fast-paced environment whil...

Join our team to deliver exceptional support for US DOD customers, ensuring seamless operations of satellite communication systems. Your expertise will drive effective collaboration and maintain high...

Collaborate with engineers to tackle complex customer challenges, troubleshoot issues, and enhance our product. Contribute to coding, documentation, and robust support processes while engaging directl...

Lead the charge in optimizing and securing networks across data centers, offices, and cloud environments. Play a critical role in infrastructure development that supports connectivity for global partn...

Empower customers by delivering dynamic product demos and showcasing cutting-edge design solutions. Collaborate with a skilled sales team and evolve your technical expertise in engineering application...

Design, develop, and maintain robust APIs and integration solutions for large-scale federal missions, ensuring security and interoperability across applications while collaborating with technical team...

Explore the future of customer success by guiding enterprise clients through activation and optimization, leveraging technical expertise to enhance resilience and deliver personalized strategies that...

Analyze and resolve technical issues for finance clients, enhancing support for trading and investment operations while fostering development and process improvement within the team...

Pioneer site reliability and security efforts for innovative healthcare products, ensuring robust performance and sustainability. Collaborate with diverse teams while managing system operations and en...

Join us to transform organizational workflows by embedding AI and driving change across functions, as you develop internal products and automations that enhance productivity and alignment within the c...