Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$120K - $145K *

Tackle the forefront of cybersecurity by designing innovative security solutions, mentoring engineers, and driving best practices to ensure organizational safety in complex environments. Collaborate w...

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$92K - $105K *

Accelerate customer success as a Senior Solutions Engineer by translating needs into impactful solutions, fostering collaboration between sales and technical teams, and ensuring a seamless handoff to...

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $90K *

Drive excellence in end user computing support by managing operations, leading L1/L2 teams, and ensuring exceptional service delivery across diverse platforms and users...

4 days ago

  •   Less than 5 years exp.  •   Information Technology

$111K - $137K *

Champion customer satisfaction by diagnosing performance issues, coordinating repairs, and implementing service plans across the Plains Region. Leverage your expertise to enhance customer experience a...

6 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$95K - $115K *

Transform customer interactions by analyzing system requirements and architecting tailored solutions. Engage with diverse teams to ensure integration success and deliver exceptional value to clients...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Consumer Technology

$120K - $145K *

Lead and develop a high-performing team managing key customer relationships. Drive technical health and adoption, collaborating closely with sales for renewals and expansions while ensuring consistent...

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$95K - $115K *

Deliver expert network administration for mission-critical systems, ensuring performance, security, and availability while troubleshooting complex issues and collaborating across teams to integrate in...

2 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$80K - $95K *

Elevate your career by supporting network operations and troubleshooting WAN issues while collaborating with vendors. Contribute to incident management and process improvement in a dynamic environment...

2 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$155K - $195K *

Architect scalable infrastructure workflows and automation solutions that enhance customer deployments across hybrid-cloud platforms. Collaborate with engineering teams to ensure secure provisioning...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$240K - $300K *

Lead the charge in driving sales growth by developing strategic account plans, fostering client relationships, and navigating complex consultative processes to exceed quotas and achieve impactful resu...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$100K - $125K *

Tackle enterprise endpoint administration by managing Windows environments with Ivanti, Intune, and BigFix. Collaborate on security and patching initiatives while providing expert support for complex...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$130K - $155K *

Unlock innovation by leading the development of ASIC validation strategies, collaborating with multi-disciplinary teams to ensure high-quality 5G and 6G products while enhancing testing methodologies...

5 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$71K - $119K *

Elevate your career by supporting AWS Cloud infrastructure and automation projects. Collaborate with engineering teams to enhance operational efficiency and contribute to live product improvement init...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

$113K - $170K *

Drive customer satisfaction by overseeing advanced troubleshooting, installations, and repairs of electronic equipment. Mentor junior engineers and manage escalations, ensuring compliance and effectiv...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Champion the transition to cloud infrastructure as you enhance and scale complex systems. Collaborate with teams to develop innovative solutions, improve observability, and mentor others in a fast-pac...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $105K *

Transform your career by joining a dynamic support team where you will tackle application issues, enhance operational processes, and ensure high customer satisfaction all while collaborating in an Agi...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$101K - $122K *

Empower project success by managing technical support for nuclear equipment projects. Lead research, ensure compliance, develop testing procedures, and liaise with stakeholders to deliver quality outc...

Toronto, ONIn-Person

Reposted yesterday

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $120K *

Transform network infrastructure by delivering security, availability, and performance enhancements. Collaborate across teams and implement solutions to optimize business efficiency and empower the or...

Victoria, BCIn-Person

Today

  •   Less than 5 years exp.  •   Information Technology

$300K - $400K *

Empower the future of AI by blending design and engineering to create innovative user interfaces and seamless product experiences while collaborating with researchers and engineers in a fast-paced env...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Consumer Technology

$145K - $160K *

Transform the sales process as a key technical partner, driving growth through engagement with customers and integrating advanced Infoblox solutions for enterprise success in a collaborative, remote e...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$145K - $160K *

Join our West Enterprise Sales Engineering team to influence customer solutions in cloud security. Drive engagement and business growth through technical leadership, strategic collaboration, and innov...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$80K - $95K *

Innovate client onboarding by executing technical projects across hybrid and cloud infrastructures. Collaborate with teams to ensure excellence in deployments while enhancing client satisfaction and f...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $243K *

Unlock potential by leading strategic marketing initiatives for observability solutions. Collaborate with cross-functional teams to drive go-to-market strategies, empower sales, and differentiate prod...

Reposted 3 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$160K - $260K *

Join a team that's dedicated to designing innovative infrastructure solutions, collaborating closely with account teams to enhance customer data center environments and drive technology opportunities...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$160K - $260K *

Help us design cutting-edge infrastructure solutions by collaborating with account teams and customers across diverse technology areas. Drive growth by identifying tailored opportunities within data c...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.