Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$80K - $95K *

Join a team that's dedicated to assessing software products to ensure their supportability and security for the AFNet. Drive the certification process, conduct testing, and collaborate with clients to...

3 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$80K - $95K *

Lead the charge in designing and maintaining intricate network infrastructures for cybersecurity testing and training. Collaborate with engineers to enhance performance, security, and compliance, ensu...

2 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$95K - $115K *

Transform product innovation by designing and developing mechanical components across all stages, from R&D to manufacturing. Collaborate with teams to deliver efficient solutions in a dynamic semicond...

3 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$90K - $110K *

Discover the opportunity to lead Automated Driving Systems projects, collaborate with diverse teams, and drive innovative solutions in electric systems testing and integration within a dynamic environ...

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$100K - $130K *

Champion customer satisfaction by optimizing service networks, analyzing performance, and leading initiatives that enhance both employee and customer experiences across multiple locations in North Ame...

Mississauga, ONIn-Person

Reposted 5 days ago

  •   8 - 10 years exp.  •   Technical Services

$97K - $165K *

Lead the charge in driving cloud adoption as a trusted advisor to AWS partners. Utilize your expertise in AWS solutions and consultative design to advance business outcomes and foster strategic relati...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Information Technology

$97K - $165K *

Lead the charge in technical presales as the expert advisor. Own partner relationships, ensuring architectural accuracy and guiding complex AWS solutions. Collaborate cross-functionally to drive strat...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$93K - $143K *

Transform global customer support by leading high-impact knowledge management projects. Collaborate with diverse teams, drive innovation, and achieve strategic goals across multiple regions for excell...

Today

  •   5 - 7 years exp.  •   Business Services

$90K - $110K *

Join a dynamic team as a pivotal analyst, providing expert support to private equity firms. Utilize your problem-solving talents and technical skills to enhance our platform, while delivering exceptio...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$88K - $105K *

Champion engineering support for the Amphibious Combat Vehicle program by collaborating with military and industry stakeholders to enhance system performance and drive technical solutions throughout t...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$110K - $130K *

Champion security solutions by engaging with enterprise clients, guiding them through evaluations with technical expertise to demonstrate the benefits of identity security. Collaborate with teams to s...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Create innovative solutions to secure identity across hybrid environments. Leverage technical expertise to guide enterprise clients through evaluations and assist in overcoming compliance challenges...

4 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$85K - $139K *

Champion technical solutions by leading complex support challenges, transforming escalated incidents into documented improvements while collaborating with Engineering and Product teams to enhance syst...

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$85K - $139K *

Lead the charge in advanced technical support, managing high-severity escalations and fostering collaboration between Customer Care and Engineering to ensure systematic issue resolution and ongoing pr...

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$85K - $139K *

Elevate the customer experience by owning complex technical escalations, providing strategic guidance to engineering teams, and transforming incidents into insights that drive product excellence. Be t...

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$85K - $139K *

Innovate your career with a role focused on complex technical support. Collaborate with engineering teams, lead root cause analysis, and enhance service efficiency while driving systemic improvements...

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$95K - $120K *

Partner with us to enhance customer satisfaction and drive growth for SME clients through effective relationship management, technical guidance, and support, ensuring optimal deployment and upselling...

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$94K - $151K *

Drive the expansion and optimization of cloud technologies across the organization. Collaborate with cross-functional teams to implement and maintain robust solutions while mentoring junior engineers...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

$152K - $198K *

Drive strategic relationships with large enterprise clients in financial services. Focus on revenue growth through tailored technology solutions and deliver a consultative approach to enhance customer...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Finance & Insurance

$250K - $275K *

Empower clients with innovative cloud data security solutions, driving sales through technical expertise and strong analytical skills. Collaborate cross-functionally to deliver impactful presentations...

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $95K *

Lead the transformation of automated storage solutions by partnering with Sales teams to deliver competitive proposals, ensuring seamless project transition and optimal design for efficient integratio...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$114K - $148K *

Join a team that's focused on enhancing operational efficiency and reliability. As a Senior Automation Engineer, you'll lead innovative projects and mentor engineers while optimizing material handling...

Reposted 6 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$100K - $109K *

Manage and optimize Microsoft 365 services, ensuring reliability and documentation across a large enterprise while providing Tier-3 support and driving process improvements for 60,000 users...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$60K - $180K *

Drive the strategic vision and manage the entire product lifecycle, leading a cross-functional team to deliver maximum value while ensuring alignment with client operations and stakeholder needs in a...

3 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$110K - $130K *

Help us transform system functionalities through expert engineering, ensuring seamless integration and high performance of our platforms while addressing user needs and maintaining system integrity ac...

1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.