Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$100K - $145K *

Transform virtualization environments by engineering solutions, managing Linux servers, and automating tasks while ensuring optimal operation in a production setting. Collaborate across teams to innov...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$150K - $180K *

Join a team that's at the forefront of AI security, leading incident response for product-level threats. Craft a robust AI incident response strategy, ensuring products are secure from vulnerabilities...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$85K - $105K *

Join a dynamic team to develop and optimize business rule logic, ensuring alignment with operational goals. Collaborate with multiple departments to identify and resolve technical limitations, fosteri...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$80K - $95K *

Shape territory growth by building relationships and delivering technical expertise. Drive sales, support customer needs, and elevate product visibility to enhance market performance and achieve key b...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$125K - $150K *

Lead the design and implementation of advanced building management systems for data centers, ensuring integration and compliance across multiple platforms to achieve optimal performance and reliabilit...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$100K - $120K *

Drive product marketing success by collaborating with cross-functional teams to craft compelling messaging and content that enhances sales enablement and positions our solutions as market leaders acro...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$108K - $148K *

Join a team that's focused on delivering innovative application solutions through technical leadership and expertise, while engaging with customers to enhance system performance and drive successful i...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Technical Services

$130K - $160K *

Grow your career with a pivotal role in enhancing endpoint security and data protection strategies. Collaborate closely with IT and security teams to implement and optimize enterprise technologies tha...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $120K *

Empower revenue growth through expert technical sales and customer engagement. Collaborate with cross-functional teams to support product adoption and forge strong customer relationships, driving grou...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Food & Beverages

$110K - $130K *

Collaborate with clients to craft and implement cybersecurity strategies, ensuring effective security frameworks and controls while leading integration projects in a flexible remote environment for op...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$185K - $215K *

Join a team that's driving innovative Hybrid/Cloud solutions, providing expert technical support to the sales force, and designing tailored Managed Services for customers while actively engaging in co...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$125K - $150K *

Innovate AI-driven business applications by designing Python services and APIs that enhance data processing capabilities in both cloud and on-premises settings, ensuring robust performance and seamles...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Join a team that's redefining SaaS sales, owning the full cycle from prospecting to closing. Leverage your expertise to drive ITSM solutions and engage multi-stakeholder sales opportunities, while sha...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$130K - $160K *

Join us to drive revenue growth and strategic expansion within a top-tier client partnership, leveraging your expertise in AI and data solutions to convert opportunities in a complex technological env...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$125K - $150K *

Innovate global CMC regulatory strategies and submissions for biological products. Ensure high-quality compliance with US and Canadian regulations, while collaborating cross-functionally to manage lif...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Transform customer support operations for enterprise partnerships by effectively scaling teams, optimizing processes, and ensuring compliance while managing real-time casework. Ensure a high standard...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Business Services

$200K - $220K *

Drive impactful AI initiatives and set technical standards across the organization. Collaborate with cross-functional teams, mentor engineers, and ensure high-quality, compliant AI product development...

US-AnywhereRemote

Reposted yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$65K - $158K *

Optimize content operations by defining and streamlining processes that elevate content creation, management, and publishing efficiency while ensuring alignment across teams in a fast-paced environmen...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Media

$145K - $261K *

Transform the future of critical infrastructure by spearheading innovative control system designs that enhance performance, reliability, and scalability across various automation platforms. Collaborat...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Technical Services

$150K - $245K *

Champion the design and development of advanced electrical systems, driving signal integrity efforts in digital PCB projects. Collaborate globally while leading validation and testing for high-speed d...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$160K - $322K *

Transform the future of AI factories by leading technical content development. Partner with cross-functional teams to create cohesive narratives, guide demo development, and influence strategy across...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$90K - $110K *

Transform your career by ensuring quality and reliability in technology platforms. Collaborate with teams to design and implement scalable test automation solutions for high-quality software releases...

US-AnywhereRemote

1 month ago

  •   Less than 5 years exp.  •   Information Technology

$200K - $250K *

Lead a high-autonomy engineering team to deploy AI solutions across departments, ensuring real-world adoption of cutting-edge software while bridging technical and business domains for impactful workf...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$100K - $125K *

Take ownership of client relationships by guiding enterprise clients through technical integrations and offering strategic insights. Leverage your expertise in digital marketing to enhance client succ...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$176K - $256K *

Empower innovation at the forefront of network engineering. As a key player, you'll architect and maintain robust, scalable networks while leading cross-functional projects to enhance GDC products and...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.