Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$65K - $150K *

Drive innovation in AI technology by troubleshooting issues, enhancing system performance, and collaborating with engineers to shape user experience with intelligent systems across the enterprise...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$180K - $220K *

Champion cloud partnerships to drive revenue through strategic co-sell efforts, partner enablement, and program management with leading technology platforms. Thrive in a dynamic environment while owni...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $135K *

Join a team that's dedicated to transforming the Public Sector through innovative IoT solutions, ensuring large-scale customers maximize the value of their technology investments while fostering stron...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$130K - $180K *

Create strategic partnerships to drive economic development for data centers, leading site selection and expansion projects while negotiating key agreements with governmental agencies to maximize oper...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Business Services

$150K - $180K *

Join a team that's dedicated to leading deployment excellence in healthcare technology. Drive strategic initiatives while overseeing a talented group, ensuring exceptional support and optimized proces...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$96K - $192K *

Invent user experiences that redefine comfort in homes by owning product design from concept to launch. Collaborate with cross-functional teams to create intuitive, data-driven solutions that enhance...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$117K - $167K *

Join a team that's passionate about transforming businesses through cloud security. You will build strong internal and customer relationships, develop strategies, and act as a trusted advisor, driving...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $130K *

Engage in innovative process design and management for multidisciplinary projects in semiconductor and high-purity manufacturing. Collaborate with clients and oversee all phases from proposal to imple...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$85K - $113K *

Empower our client relationships and enhance technology solutions for optimal efficiency in the mortgage servicing industry. Drive best practices, improve processes, and support various teams to deliv...

US-AnywhereRemote

Reposted 5 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$120K - $150K *

Grow your career with a leading team focused on building secure identity solutions. You'll develop and enhance critical authentication systems, driving reliability and security across our platform in...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$70K - $117K *

Join as a Mechanical Engineer to support Military Sealift Command by driving technical excellence in maintenance management and system integrity for critical marine systems. Collaborate, innovate, and...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$120K - $150K *

Drive the data engineering strategy, leading a team to enhance manufacturing and supply chain goals. Design scalable data architectures, ensuring compliance and quality, while cultivating a collaborat...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$90K - $130K *

Drive product excellence by owning execution and enhancements in the healthcare domain, balancing customer needs with technical and business priorities to deliver high-quality solutions while collabor...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $140K *

Drive end-to-end project delivery in SaaS Operations, managing multi-workstreams while collaborating with cross-functional technical teams to ensure execution, elevate risk management, and maintain al...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Technical Services

$123K - $159K *

Bring your expertise to advance our AI platform by building and evolving core infrastructure, enabling the development and scaling of GenAI applications. Collaborate with engineering teams to implemen...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $130K *

Lead the charge in optimizing and managing Jira Cloud environments, enhancing workflows, and providing exemplary support to the team. Collaborate to ensure reliable system performance and drive automa...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $150K *

Collaborate to design and enhance a secure identity platform, ensuring reliable authentication and authorization systems that support our products and customer needs, while working with a dedicated te...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $150K *

Transform customer success globally by leading a multi-tiered CSM team, driving product adoption, and connecting customer health metrics to retention results. Build scalable processes and champion AI...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $120K *

Join our dynamic IT Security team to enhance data protection and mitigate risks. This hands-on role involves operating DSPM and DLP platforms, collaborating with stakeholders, and driving the data sec...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Information Technology

$80K - $115K *

Join a team that's dedicated to aligning people strategies with business goals, delivering impactful solutions, and navigating global environments. Drive HR initiatives, coach leaders, and leverage da...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$100K - $110K *

Drive stakeholder engagement and requirements analysis to enhance Agile workflow management and support mission-critical projects in a dynamic software development environment...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$80K - $120K *

Lead the charge in building strong client relationships and driving sales growth by identifying new business opportunities and executing tailored account strategies in collaboration with cross-functio...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$100K - $130K *

Shape the future of sales enablement by driving execution and adoption initiatives across North America, collaborating with leadership to ensure alignment and consistency in seller performance and beh...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$125K - $170K *

Deliver transformative technical leadership as you guide engineering teams, shape platform capabilities, and make data-driven decisions in a mission-driven environment that values collaboration and co...

US-AnywhereRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$130K - $180K *

Join a team that's shaping the future of travel tech by leading a small, agile engineering group focused on building durable B2B2C platforms and driving partner integrations with cutting-edge AI tools...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.