Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$112K - $193K *

Join a team that's shaping the future of healthcare technology. As a Backend Tech Lead, you'll drive backend platform design, deliver scalable software solutions, and mentor engineers while ensuring h...

US-AnywhereRemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $120K *

Lead the charge in onboarding clients to our managed services platform, ensuring seamless transitions through strong project management, team development, and a client-focused approach for long-term s...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $145K *

Elevate the performance and reliability of our AI-native platform by managing infrastructure, CI/CD processes, and user experience. Shape tooling to boost developer efficiency and ensure a stable, fas...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$150K - $180K *

Elevate digital transformation by leading platform engineering practices. Oversee P&L, shape market strategies, and build client relationships while fostering engineering excellence and talent develop...

US-AnywhereRemote

Reposted 3 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$250K - $413K *

Build innovative Android solutions that enhance user experiences and support high-scale operations, collaborating cross-functionally to deliver impactful features for millions of Netflix members. Embr...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$120K - $145K *

Join our cloud engineering team to ensure the health and security of our production environment. You'll oversee AWS administration, database management, and proactive monitoring, driving continuous im...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$125K - $150K *

Lead the Energy Market Analysis team, focusing on strategic project development and transmission planning. Collaborate with senior leadership to enhance service offerings and drive growth in the ERCOT...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$125K - $155K *

Lead the charge in defining and evolving the product strategy for SAP S/4HANA Distribution & Transportation, ensuring scalable logistics solutions that support global retail and omnichannel growth whi...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$80K - $95K *

Create impactful regional marketing programs to enhance sales and strengthen partner relationships. Collaborate closely with leadership to manage logistics for events and track performance, driving en...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$148K - $222K *

Champion channel partner success through technical guidance, strategic alignment, and training. Leverage expertise to drive product adoption and foster relationships, ensuring effective sales strategi...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Technical Services

$110K - $130K *

Lead the charge in technical excellence by independently managing complex DDC implementations, mentoring junior engineers, and driving continuous improvement initiatives in mission-critical data cente...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$110K - $130K *

Build and sustain a robust SCADA and BMS platform, ensuring seamless operations across multiple sites while collaborating closely with technical teams to swiftly address any system issues...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$80K - $110K *

Join our team as you drive operational excellence in technology delivery, managing production support and customer interactions for a mid-size HealthPlan. You'll play a key role in ensuring seamless c...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Healthcare

$84K - $129K *

Lead the design and analysis of nuclear power plant systems. Oversee project teams and ensure compliance with engineering standards while developing innovative solutions for plant operation and modifi...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$120K - $145K *

Transform enterprise project delivery by leading multifaceted teams and leveraging agile principles. Drive success through effective management of project life cycles, ensuring alignment between clien...

US-AnywhereRemote

Reposted 2 days ago

  •   8 - 10 years exp.  •   Technical Services

$100K - $157K *

Join a team that's dedicated to driving customer success through strategic engineering transformations, managing customer relationships from implementation to renewal to ensure optimal product utiliza...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Business Services

$100K - $130K *

Innovate and lead digital systems integration for life sciences, focusing on MES and operational efficiency. Collaborate cross-functionally to optimize client-facing solutions and drive project succes...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$100K - $120K *

Develop engaging training experiences for customers through in-person and virtual sessions, ensuring a deep understanding of complex technical software. Collaborate closely with content creators and i...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$137K - $178K *

Shape your future by leading enterprise software sales, driving revenue growth, and fostering strategic relationships. Collaborate across teams, navigate complex sales cycles, and deliver solutions ta...

US-AnywhereRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$100K - $120K *

Join a team that's elevating building systems by delivering expert electrical engineering designs and mentorship, while managing projects effectively and ensuring quality standards throughout the cons...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$120K - $145K *

Lead the charge in shaping portfolio strategy for Group Benefits Administration, collaborating with cross-functional teams to drive modernization, compliance, and innovation while influencing key ente...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$146K - $179K *

Empower customer success by owning outcomes and navigating cross-functional teams. Drive retention and revenue growth while ensuring data integrity across strategic accounts within the healthcare land...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$120K - $145K *

Lead diverse projects from inception to delivery while overseeing teams and maximizing performance. Leverage your extensive management experience to foster growth, ensure contract compliance, and driv...

US-AnywhereRemote

2 days ago

  •   11 - 15 years exp.  •   Aerospace & Defense

$84K - $129K *

Innovate HVAC engineering solutions while leading design, troubleshooting, and integration of advanced systems in commercial and industrial environments. Collaborate cross-functionally to enhance faci...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Energy & Utilities

$80K - $95K *

Optimize your career as a Technical Ecommerce Manager, where you will oversee site operations, manage development projects, and enhance user experiences on a high-traffic ecommerce platform...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Retail & Consumer Goods

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.