Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$165K - $185K *

Join the Mobile Infrastructure team to enhance CI/CD systems and mobile pipelines, ensuring reliable builds for life-critical medical apps. Drive automation, improve workflows, and collaborate with en...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Information Technology

$130K - $161K *

Grow your career with us! Partner with cross-functional teams to implement trade strategies, manage accounts, and drive market share growth. Leverage your expertise in sales and account management to...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$120K - $145K *

Unlock operational excellence by taking ownership of large-scale Azure-hosted systems. Drive reliability, performance, and automation while implementing AI-driven solutions that enhance incident manag...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $110K *

Contribute to excellent service delivery by managing cloud implementation projects, ensuring timely execution, and fostering collaboration among internal teams and clients. Develop strategic plans, fa...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$150K - $180K *

Unlock the potential of our infrastructure as you design and optimize high-availability systems on Google Cloud Platform, ensuring reliability and performance for millions of voice AI interactions...

US-AnywhereRemote

3 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$86K - $108K *

Launch your career as a Field Service Technician, empowering scientific advances through hands-on support of cutting-edge systems. Collaborate and travel across North America, ensuring exceptional ins...

US-AnywhereRemote

1 month ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$145K - $165K *

Empower teams by leading AWS development projects, implementing strategies and best practices to optimize customer experiences. Guide junior developers while driving technical decisions in a collabora...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$170K - $190K *

Lead the charge in fostering dynamic relationships with strategic healthcare partners. This role requires navigating complex client ecosystems, influencing decisions, and driving collaborative innovat...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$100K - $120K *

Lead the charge in enhancing fire protection systems for nuclear facilities while collaborating with engineering teams, ensuring compliance with regulations, and supporting modifications that safeguar...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$89K - $148K *

Shape the future of enterprise applications by leading SAP architecture design, enhancing system integration, and driving innovation with AI and low-code solutions to meet evolving business needs...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Technical Services

$89K - $148K *

Engineer innovative SAP solutions by conducting complex system analyses, designing architectures, and ensuring seamless integrations across enterprise applications while collaborating with cross-funct...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$91K - $127K *

Unlock potential by driving revenue through Hybrid Infrastructure solutions for Public Sector customers. Engage with clients to develop tailored solutions while managing full sales cycles and strategi...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$150K - $180K *

Transform healthcare technology by leading an internal engineering team. Oversee the transition of software ownership, manage vendor relationships, and drive AI strategy ensuring patient data privacy...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$76K - $115K *

Drive customer success by mastering the post-sale journey, optimizing user adoption, and ensuring measurable ROI through proactive relationship management and technical support in a fast-paced environ...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Technical Services

$110K - $130K *

Champion the design and development of scalable AI systems for healthcare, leveraging cloud-based architectures while collaborating with cross-functional teams to deliver reliable, production-grade so...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Join a team that's redefining healthcare technology by developing AI-driven solutions. Leverage your experience in building scalable systems to support data-driven decision-making and collaborate with...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Champion successful project execution by leading cross-functional teams, ensuring quality, cost, and time goals are met in clinical trial delivery while fostering effective communication and risk mana...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$108K - $148K *

Join us to lead enterprise customer engagements, delivering technical solutions and maximizing ROI through expert Salesforce knowledge and strategic guidance, ensuring client satisfaction and success...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$108K - $137K *

Empower operations by ensuring data integrity for market systems. Partner to verify service reservations and regulatory compliance while providing analytical insights to enhance stakeholder engagement...

US-AnywhereRemote

1 month ago

  •   5 - 7 years exp.  •   Energy & Utilities

$135K - $160K *

Execute reliability strategies and enhance infrastructure for high-availability systems. Partner with teams to define technical direction, improve observability, and cultivate a culture of operational...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$110K - $130K *

Lead and develop a high-performing onboarding strategy, ensuring partners achieve success through streamlined processes and technical support. Collaborate cross-functionally to enhance the onboarding...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$92K - $154K *

Join a team that's managing intricate utility-scale fiber infrastructure projects. This role requires leading cross-functional teams and driving project execution through both agile and waterfall meth...

US-AnywhereRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$160K - $200K *

Drive technical engagement and strategic partnerships as you lead a team of Account Technology Strategists, ensuring customer success through innovative solutions and alignment with sales strategies f...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$160K - $200K *

Lead the charge in driving customer engagement and technical sales strategies, overseeing a high-performing team and aligning market initiatives to enhance customer success and sustainable growth in a...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $120K *

Join a dynamic team to drive cybersecurity product sales, expand existing accounts, and secure new business. Build strategic relationships and lead negotiations, ensuring our data security solutions a...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.