Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$85K - $95K *

Transform your career by leading partner integrations with a focus on process optimization and systems evaluation. Collaborate across departments to create a structured approach to onboarding, ensurin...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$266K - $425K *

Shape the future of secure software systems by driving security best practices. Collaborate with engineering and security teams to build robust infrastructures, mitigate risks, and enable innovation w...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$125K - $150K *

Champion the growth of R&D teams as a strategic senior partner, diagnosing organizational health, coaching leaders, and designing effective structures for success at scale. Drive development and perfo...

US-AnywhereRemote

3 days ago

  •   11 - 15 years exp.  •   Business Services

$125K - $150K *

Unlock organizational potential by partnering with go-to-market teams to enhance performance, drive leadership development, and design effective processes, ensuring a healthy and dynamic work environm...

US-AnywhereRemote

3 days ago

  •   11 - 15 years exp.  •   Business Services

$146K - $282K *

Elevate the enterprise reporting landscape by architecting and enhancing a React-based analytics platform, while mentoring engineers and aligning teams on technical standards for efficient data visual...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$85K - $100K *

Champion quality assurance by owning test planning, strategy design, and release validation. Collaborate with development teams while mentoring junior members in a dynamic environment during Pacific T...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$130K - $155K *

Tackle exciting challenges as you design and operate cloud infrastructure, optimize AI-driven platforms, and collaborate with engineers to implement scalable production solutions on Azure and Oracle C...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$92K - $139K *

Empower enterprise account success by fostering partnerships, driving product adoption, and analyzing user insights to enhance customer experience. Collaborate as a subject matter expert to ensure cus...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$175K - $251K *

Unlock potential by leading and developing a dynamic sales engineering team, driving strategic solutions, and fostering collaboration across departments to enhance customer engagement and revenue grow...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $180K *

Invent scalable architectures for high-growth AI applications in regulated healthcare environments. Contribute your deep technical expertise while directly addressing complex challenges alongside exec...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$160K - $193K *

Elevate the quality of data annotations by developing robust systems for pipeline optimization, statistical analysis, and model training support. Collaborate cross-functionally to enhance data deliver...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Transportation

$100K - $120K *

Unlock potential by leading complex project deliveries, coordinating cross-functional teams, and ensuring quality outcomes. Manage budgets and timelines while maintaining effective communication with...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$80K - $95K *

Empower institutions to thrive by leading the implementation of analytics solutions. Collaborate cross-functionally to translate operational needs into data-driven insights, ensuring accuracy and rele...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$100K - $166K *

Join a team that empowers customers by delivering exceptional Client Experience and operational excellence. As a key player, you will drive impactful change through strategic program management and co...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$100K - $150K *

Drive growth by managing sales activities in a dynamic market segment. You will develop strategies to expand the customer base, deliver impactful proposals, and foster relationships while aligning wit...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$86K - $138K *

Lead the charge in designing and developing IT Infrastructure systems, ensuring efficient performance and compliance. Mentor team members and conduct complex analyses to resolve issues and deliver pro...

US-AnywhereRemote

Reposted 3 days ago

  •   Less than 5 years exp.  •   Information Technology

$148K - $217K *

Shape legal strategy for a global Customer Success team by leading contract negotiation, dispute resolution, and compliance, empowering commercial teams through streamlined processes and self-service...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$120K - $145K *

Lead strategic technical relationships with MSP/SP partners, driving innovation and operational excellence in SD-WAN & SD-Branch services. Collaborate across teams to enable growth and create differen...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$125K - $160K *

Play a key role in leading multi-discipline projects with growing independence. You'll ensure quality deliverables through engineering judgment, strong client relationships, and mentoring of team memb...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$118K - $125K *

Empower the future of IT services by managing key customer relationships and ensuring effective delivery of solutions. Support diverse stakeholders and drive project success within the Naval Enterpris...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Aerospace & Defense

$120K - $195K *

Join a team that designs and develops cutting-edge network systems software, collaborating with cross-functional teams to innovate and optimize hardware management, while driving high-quality software...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$90K - $118K *

Grow your career with a role that emphasizes automated testing frameworks while leveraging AI tools to enhance quality assurance across a high-growth SaaS platform. Drive innovation and operational ex...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Information Technology

$68K - $122K *

Accelerate progress at building lasting customer relationships, driving product adoption, and ensuring successful outcomes in the construction portfolio. Collaborate with diverse clients to optimize s...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$140K - $200K *

Support customer success by building strategic relationships and driving sales growth. Engage with key stakeholders to understand their needs and align cloud security solutions to enhance their busine...

US-AnywhereRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$85K - $145K *

Join our team to develop and implement ITSM strategies, improve service delivery, and align IT with business needs while leading a talented team and ensuring compliance with industry standards...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.