Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$120K - $160K *

Drive the architecture and development of critical financial systems, ensuring reliability and compliance. Collaborate across domains to solve complex challenges while mentoring a team to uphold best...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Finance & Insurance

$100K - $130K *

Join our team to oversee the design and commissioning of utility-scale BESS projects. Engage in cross-functional collaboration and ensure successful project delivery while managing technical aspects o...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Energy & Utilities

$120K - $165K *

Transform the core platform driving product innovation, scalability, and reliability. Lead product roadmaps, enhance user onboarding, and collaborate cross-functionally to support AI adoption while mi...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $195K *

Pioneer in CPU firmware development, integrating BIOS and boot software for system initialization. Collaborate with engineering teams to validate new hardware and enhance product performance through i...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Technical Services

$209K - $262K *

Drive architectural vision and strategies for scalable systems across diverse product squads ensuring top-tier technical excellence and compliance in healthcare solutions...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Healthcare

$84K - $108K *

Lead the charge in executing Lean and Six Sigma projects that enhance operational excellence through data-driven improvement. Collaborate with teams to drive results aligned with strategic initiatives...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$170K - $180K *

Unlock the potential of Agile leadership in a dynamic, multi-team environment. Drive execution as the primary facilitator of Agile Release Train activities, ensuring alignment and predictability in a...

US-AnywhereRemote

Yesterday

  •   11 - 15 years exp.  •   Enterprise Technology

$140K - $180K *

Join a team that's dedicated to driving product innovation and market leadership. You'll manage full product lifecycles, ensuring exceptional market positioning, customer insights, and cross-functiona...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$150K - $200K *

Pioneer robust data architectures by creating and maintaining scalable data pipelines. Collaborate with healthcare teams to enhance patient care through innovative AI solutions within a high-growth en...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $130K *

Lead the charge in shaping product marketing strategies that drive impactful business outcomes. Collaborate with cross-functional teams to execute successful product launches, enhance buyer engagement...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$248K - $335K *

Lead a cross-functional team focused on enhancing application performance across web, iOS, Android, and desktop platforms. Define and implement measurement standards to drive software improvements imp...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$80K - $120K *

Empower client success by establishing strategic relationships with 20-40 accounts. Drive growth through data insights, strategic planning, and collaboration with internal teams to meet revenue target...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Business Services

$80K - $120K *

Build a successful thermoformed protein business, driving $5MM+ in net growth through strategic customer engagement and market insights while leveraging technology for impactful sales management...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Food & Beverages

$140K - $155K *

Join a team that's redefining cloud infrastructure by leading a high-performing engineering group focused on identity management, billing, and administration in a dynamic tech environment. Drive moder...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$155K - $215K *

Transform customer experiences by leading a high-impact engineering team focused on product-led growth. Drive innovation and engagement across a comprehensive travel marketplace while enhancing effici...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $120K *

Lead the way in wireless spectrum management by optimizing LTE/5G systems, ensuring compliance and performance, and enhancing mission-critical communications through expert support and collaboration i...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$93K - $125K *

Lead incident response efforts and manage complex security incidents while mentoring SOC analysts. Enhance forensics capabilities and drive continuous improvement in security operations through effect...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$70K - $117K *

Drive your career with an innovative team focusing on structural integrity and design of marine vessels. Leverage your expertise to support critical engineering tasks for military crafts, ensuring saf...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$117K - $158K *

Elevate your software engineering career by building and enhancing full stack applications. Collaborate with cross-functional teams to deliver innovative solutions for our customer-facing repairs and...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Information Technology

$75K - $95K *

Join a team that's dedicated to enhancing pipeline safety through corrosion control. You'll apply engineering principles to execute project deliverables, evaluate data, and develop strategies for cath...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$90K - $120K *

Engage with us to lead a dynamic engineering team, ensuring efficient operation and maintenance of critical building systems while mentoring talent and optimizing safety standards across multiple faci...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$120K - $150K *

Champion application security by conducting assessments, threat modeling, and engaging with developers. Balance technical testing with strategic partnership to enhance security practices across develo...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $130K *

Champion partner success by guiding MSSP/MSP relationships post-sale, driving adoption, optimizing performance, and enabling growth through strategic collaborations and exceptional technical support...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$90K - $130K *

Shape integration solutions by designing and maintaining SAP Process Orchestration tools to enhance enterprise-wide business processes. Collaborate with teams to ensure data flow, performance, and com...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Information Technology

$85K *

Join a team that's dedicated to transforming gastrointestinal care through innovative medical solutions. As a Territory Manager, you'll educate healthcare professionals, drive product use, and foster...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.