Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$100K - $120K *

Lead the charge in driving full-cycle B2B sales by managing prospecting, closing deals, and cultivating customer relationships while selling a diverse portfolio of IT solutions for unlimited earning p...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $150K *

Lead cross-functional efforts to drive execution in a fast-paced remote environment, overseeing key product initiatives and customer issues in our Privileged Access Management portfolio, while ensurin...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$153K - $230K *

Drive strategic new logo acquisition in AI and cloud-native sectors. Engage C-Suite leaders, lead complex multi-stakeholder sales cycles, and partner with Solutions Architects to deliver high-value in...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$153K - $230K *

Champion rapid growth in AI infrastructure by driving new logo acquisition, establishing long-term partnerships, and collaborating with senior technology leaders to optimize Kubernetes networking and...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$100K - $145K *

Help us enhance security by engineering and improving detection and response capabilities. Collaborate with teams to close visibility gaps, automate processes, and ensure swift incident resolution in...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

$104K - $166K *

Design and implement robust observability solutions to enhance monitoring, alerting, and telemetry capabilities for enterprise platforms in cloud environments while collaborating across teams to ensur...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Information Technology

$77K - $103K *

Collaborate with our team to manage and restore network operations, ensuring high performance. Engage with clients, analyze issues, and implement solutions effectively in a fast-paced environment. Dri...

US-AnywhereRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$189K - $267K *

Advance privacy initiatives by leading technical reviews and embedding privacy controls in products. Collaborate across teams to align legal requirements with engineering standards, ensuring complianc...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$129K - $216K *

Champion strategic partnerships with Oncology sites, driving clinical trial success through effective management and innovative collaborations for high-quality outcomes and optimized processes...

US-AnywhereRemote

Reposted today

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$135K - $160K *

Join a team that engages in impactful power system studies, balancing project acquisition and execution. Lead engineering projects, mentor junior staff, and contribute to industry standards while work...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$150K - $180K *

Develop and optimize advanced LLM serving systems, enhancing performance across all pathways. Tackle engineering challenges in AI infrastructure, focusing on efficiency and scalability of retrieval-he...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$135K - $165K *

Elevate your career as you establish a competitive intelligence function, providing strategic insights and real-time intel to enhance sales and product decisions, while collaborating across teams to o...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$135K - $160K *

Join a team that's leading the design of high-performance storage solutions for AI, ensuring seamless data delivery across GPU infrastructures. Collaborate with cross-functional teams to architect sca...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$209K - $275K *

Elevate your career by leading and developing a high-performing Solutions Engineering team. Drive strategic alignment across functions, foster technical excellence, and implement innovative practices...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$100K - $120K *

Join a dynamic team driving new business growth in cybersecurity. You will engage decision makers, close high-value deals, and collaborate with partners to deliver innovative solutions across various...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $95K *

Unlock your potential as you engage in the technical delivery and configuration of digital banking products, ensuring smooth implementations and driving client satisfaction through problem-solving and...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $95K *

Empower diverse customers with expert technical support for complex RF systems. Engage in hands-on training, onsite troubleshooting, and strategic integration, acting as the vital link between enginee...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Aerospace & Defense

$112K - $179K *

Accelerate your career by leading application support in a dynamic AWS ecosystem. Drive technical solutions, enhance developer self-service, and collaborate across teams to ensure reliable, secure app...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Information Technology

$83K - $100K *

Champion innovation in cloud services by overseeing operations, ensuring system health, and bridging communication across teams. Utilize technical skills to analyze data, troubleshoot issues, and driv...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$125K - $150K *

Unlock advanced security analytics by leveraging your expertise to enhance incident response capabilities. Collaborate with cross-functional teams to develop scalable solutions and mitigate risks whil...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$135K - $160K *

Elevate your career by architecting and optimizing VMware Cloud Foundation 9 environments for enterprise clients. Collaborate with teams to drive infrastructure modernization projects while delivering...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$67K - $100K *

Join us to create 3D CAD models and support prototype fabrication. Collaborate with engineers to design components and perform testing while working under minimal supervision in a dynamic team environ...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$175K - $200K *

Join a team that's redefining enterprise solutions by architecting scalable technology frameworks. Be hands-on in developing integrated systems across Salesforce, data platforms, AI, and cloud service...

US-AnywhereRemote

3 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$85K - $95K *

Transform your career by leading partner integrations with a focus on process optimization and systems evaluation. Collaborate across departments to create a structured approach to onboarding, ensurin...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$266K - $425K *

Shape the future of secure software systems by driving security best practices. Collaborate with engineering and security teams to build robust infrastructures, mitigate risks, and enable innovation w...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.