In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.
A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.
To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.
Senior Account Executive (Remote, Toronto)
$100K - $120K *
Lead the charge in driving full-cycle B2B sales by managing prospecting, closing deals, and cultivating customer relationships while selling a diverse portfolio of IT solutions for unlimited earning p...
1 week ago
Senior Technical Program Manager, Privileged Access Management
$120K - $150K *
Lead cross-functional efforts to drive execution in a fast-paced remote environment, overseeing key product initiatives and customer issues in our Privileged Access Management portfolio, while ensurin...
1 week ago
Principal Account Executive- BNK
$153K - $230K *
Drive strategic new logo acquisition in AI and cloud-native sectors. Engage C-Suite leaders, lead complex multi-stakeholder sales cycles, and partner with Solutions Architects to deliver high-value in...
4 days ago
Principal Account Executive- BNK
$153K - $230K *
Champion rapid growth in AI infrastructure by driving new logo acquisition, establishing long-term partnerships, and collaborating with senior technology leaders to optimize Kubernetes networking and...
4 days ago
Detection and Response Engineer
$100K - $145K *
Help us enhance security by engineering and improving detection and response capabilities. Collaborate with teams to close visibility gaps, automate processes, and ensure swift incident resolution in...
Reposted 1 week ago
Senior Monitoring and Observability Engineer
$104K - $166K *
Design and implement robust observability solutions to enhance monitoring, alerting, and telemetry capabilities for enterprise platforms in cloud environments while collaborating across teams to ensur...
4 days ago
OPERATIONS TECHNICIAN III - PUB SEC
$77K - $103K *
Collaborate with our team to manage and restore network operations, ensuring high performance. Engage with clients, analyze issues, and implement solutions effectively in a fast-paced environment. Dri...
Reposted yesterday
$189K - $267K *
Advance privacy initiatives by leading technical reviews and embedding privacy controls in products. Collaborate across teams to align legal requirements with engineering standards, ensuring complianc...
1 week ago
Site Engagement Associate Director - Hepatology
$129K - $216K *
Champion strategic partnerships with Oncology sites, driving clinical trial success through effective management and innovative collaborations for high-quality outcomes and optimized processes...
Reposted today
Director - Power Systems Studies
$135K - $160K *
Join a team that engages in impactful power system studies, balancing project acquisition and execution. Lead engineering projects, mentor junior staff, and contribute to industry standards while work...
3 weeks ago
$150K - $180K *
Develop and optimize advanced LLM serving systems, enhancing performance across all pathways. Tackle engineering challenges in AI infrastructure, focusing on efficiency and scalability of retrieval-he...
3 weeks ago
Product Marketing Manager, Competitive Intelligence
$135K - $165K *
Elevate your career as you establish a competitive intelligence function, providing strategic insights and real-time intel to enhance sales and product decisions, while collaborating across teams to o...
2 weeks ago
$135K - $160K *
Join a team that's leading the design of high-performance storage solutions for AI, ensuring seamless data delivery across GPU infrastructures. Collaborate with cross-functional teams to architect sca...
Yesterday
Leader, Solutions Engineer, Splunk
$209K - $275K *
Elevate your career by leading and developing a high-performing Solutions Engineering team. Drive strategic alignment across functions, foster technical excellence, and implement innovative practices...
1 week ago
$100K - $120K *
Join a dynamic team driving new business growth in cybersecurity. You will engage decision makers, close high-value deals, and collaborate with partners to deliver innovative solutions across various...
Reposted 2 weeks ago
$80K - $95K *
Unlock your potential as you engage in the technical delivery and configuration of digital banking products, ensuring smooth implementations and driving client satisfaction through problem-solving and...
3 weeks ago
Field Applications Engineer (DoD SkillBridge)
$80K - $95K *
Empower diverse customers with expert technical support for complex RF systems. Engage in hands-on training, onsite troubleshooting, and strategic integration, acting as the vital link between enginee...
Yesterday
Senior Platform Engineer/Application Enablement Lead
$112K - $179K *
Accelerate your career by leading application support in a dynamic AWS ecosystem. Drive technical solutions, enhance developer self-service, and collaborate across teams to ensure reliable, secure app...
4 days ago
Sr Analyst, Cloud Services (United States (Remote), US)
$83K - $100K *
Champion innovation in cloud services by overseeing operations, ensuring system health, and bridging communication across teams. Utilize technical skills to analyze data, troubleshoot issues, and driv...
3 weeks ago
Security Incident Response Engineer
$125K - $150K *
Unlock advanced security analytics by leveraging your expertise to enhance incident response capabilities. Collaborate with cross-functional teams to develop scalable solutions and mitigate risks whil...
1 week ago
VMware Cloud Foundation 9 (VCF 9) Architect / Engineer
$135K - $160K *
Elevate your career by architecting and optimizing VMware Cloud Foundation 9 environments for enterprise clients. Collaborate with teams to drive infrastructure modernization projects while delivering...
1 week ago
R&D/PRODUCT DVL TECHNICIAN IV - 1st Shift - REMOTE
$67K - $100K *
Join us to create 3D CAD models and support prototype fabrication. Collaborate with engineers to design components and perform testing while working under minimal supervision in a dynamic team environ...
2 days ago
Enterprise Technical Architect
$175K - $200K *
Join a team that's redefining enterprise solutions by architecting scalable technology frameworks. Be hands-on in developing integrated systems across Salesforce, data platforms, AI, and cloud service...
3 weeks ago
$85K - $95K *
Transform your career by leading partner integrations with a focus on process optimization and systems evaluation. Collaborate across departments to create a structured approach to onboarding, ensurin...
1 week ago
Principal Software Engineer, Security
$266K - $425K *
Shape the future of secure software systems by driving security best practices. Collaborate with engineering and security teams to build robust infrastructures, mitigate risks, and enable innovation w...
3 weeks ago
What qualifications do I need for a Technical Customer Support Engineer job?
Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.
What does a Technical Customer Support Engineer do?
A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.
How much can I earn as a Technical Customer Support Engineer?
Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.