Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$113K - $133K *

Partner with us to shape the B2 platform narrative for business buyers. In this strategic role, you will drive positioning and sales enablement on a focused team, ensuring alignment across our core an...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $120K *

Lead the charge in enhancing organizational security by developing security frameworks, assessing controls, and collaborating with technical teams to create a resilient security architecture for moder...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Drive the design and development of web/mobile apps, focusing on backend Python, while ensuring performance and scalability through collaboration and innovative solutions across teams...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $120K *

Empower industrial operations by securing and optimizing IT/OT networks. Leverage your cybersecurity expertise to design robust infrastructures, ensuring reliability and safety for critical systems ac...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Technical Services

$137K - $164K *

Drive excellence in supplier quality by collaborating with engineering teams and suppliers to ensure the manufacturability of cutting-edge automotive designs while leading continuous improvement initi...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$120K - $145K *

Elevate the service management landscape by collaborating with engineers and content creators to enhance incident response, automation, and observability, contributing your expertise to foster innovat...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$108K - $151K *

Drive excellence in mechanical systems training by delivering expertise in commercial applications, designing impactful curricula, and supporting engineers through advanced technical presentations and...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$272K - $431K *

Join a leading team to architect and develop next-gen Kubernetes platforms, enhancing cloud and on-prem environments with scalable, resilient solutions for AI and computational workloads across large...

US-AnywhereRemote

3 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$80K - $95K *

Shape your career as a Field Service Engineer II, providing expert technical support for cutting-edge defense technologies, ensuring operational excellence and supporting military readiness across div...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Aerospace & Defense

$110K - $130K *

Join a dynamic team as you support global infrastructure, focusing on enterprise storage solutions and cloud transitions. You'll ensure optimal performance and security across multi-petabyte environme...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$160K - $210K *

Develop and lead innovative support portfolio strategies to enhance business performance, ensuring competitive positioning and cross-functional collaboration to drive customer satisfaction and operati...

US-AnywhereRemote

Reposted today

  •   11 - 15 years exp.  •   Enterprise Technology

$80K - $95K *

Champion exceptional service as you resolve complex partner escalations, optimize key workflows, and drive improvements in a fast-paced environment. Collaborate across teams to enhance partner experie...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$177K - $257K *

Lead the charge in architecting a robust, Kafka-driven data ecosystem. Spearhead innovation for seamless data interoperability, operational excellence, and collaboration across teams, enhancing our id...

US-AnywhereRemote

Reposted 1 week ago

  •   11 - 15 years exp.  •   Information Technology

$120K - $214K *

Elevate client engagement by building and deploying AI-driven solutions that transform healthcare systems. Collaborate with teams to deliver production-ready systems that enhance performance and meet...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$80K - $136K *

Empower customers and colleagues by providing exceptional HVAC technical support, managing inquiries through Salesforce, and fostering strong relationships to enhance operational excellence and produc...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$95K - $115K *

Join a team that's dedicated to designing and supporting security solutions, ensuring client projects are successful while collaborating with diverse teams to implement cutting-edge electronic securit...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$210K - $289K *

Unlock strategic growth by leading go-to-market efforts for IoT/OT security, driving revenue through collaboration with sales and partners, and translating technical capabilities into business success...

US-AnywhereRemote

Reposted 6 days ago

  •   8 - 10 years exp.  •   Information Technology

$135K - $160K *

Transform GPU cloud storage strategies for AI workloads, guiding product vision and collaboration with cross-functional teams to deliver high-performance, reliable storage solutions that empower opera...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$95K - $115K *

Join a team that's focused on optimizing account-based marketing through innovative data solutions. You will design workflows and manage integrations to improve targeting precision and operational eff...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$128K - $213K *

Engage with key stakeholders to drive sales of power electronics and energy solutions for data centers, focusing on strategy, forecasting, and relationship management to meet growth targets in an evol...

US-AnywhereRemote

Reposted 6 days ago

  •   5 - 7 years exp.  •   Energy & Utilities

$87K - $99K *

Champion innovative solutions as you troubleshoot and maintain mining equipment in the field, ensuring operational excellence and customer satisfaction amidst a dynamic and challenging work environmen...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Technical Services

$150K - $180K *

Join as a Director of Software Engineering, leading modernization and strategic development across key product lines while fostering innovation in AI adoption and agile practices. Drive team performan...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$314K - $340K *

Shape the future of enterprise security by driving sales in a high-stakes market, engaging C-suite stakeholders, building strong pipelines, and contributing to a dynamic growth environment. Lead strat...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$140K - $160K *

Lead and manage advanced data center design projects, ensuring efficiency, reliability, and sustainability, while collaborating across teams to deliver high-quality results and innovative solutions...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$150K - $180K *

Join a team that's redefining internal systems engineering. You will lead, inspire, and develop engineers while driving critical platform initiatives across identity, access, and ITSM, ensuring effect...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.